I am thinking about it, maybe a few weeks from now when sanity returns to the Apple Store at South Coast Plaza. I don't own an Ipad yet, but love my Ipod Touch, and I really do like the looks of the slim new design. I'm sure it's very pleasing to hold.
Speaking of Ipads, I was fascinated to see what appeared to be hourly supervisors in uniform at Universal Studios last month walking around with Ipads and apparently updating wait time signs and such with them. It was an impressive use of technology, although maybe a bit gimmicky like Hyundai who is putting their owners manuals for their new expensive sedans on Ipads instead of a regular book in the glove compartment. But obviously Universal had some money to spend outfitting their employees with the latest tech to help manage the customer experience.
On the fascinating flip side.... I have also noticed how outdated the supervisors at Disneyland seem to be, with "manager" types walking around in business clothes and using very clunky old Blackberries attached to their belts. Some of them at Disneyland have
several of these old Blackberries clipped to their hips at one time, so not only is Disneyland issuing them ancient technology but they aren't even linked to one account. You know the old really thick and clunky Blackberries with the pull-out antennas from about 2003 without even the color screens? That's what the managers walking around the parks still openly use at Disneyland, with Disney stickers on the belt clip case that make them look like they are company issued equipment.
Standard Issue Blackberry in 2011 for Disneyland Supervisors
At this point you would think Disney would give them updated versions just so Disneyland could at least pretend their front-line supervision had reasonably updated equipment. It almost makes you worry about what's controlling the rides and how out of date that stuff is when you see management being issued old BB's like those things.
Is it that normal for the Disney theme park operational management to be so behind the times? You're just kind of embarassed for them in 2011.
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