Well they make up lies about how everything is bad in WDW, it is all dirty, rude CMs, etc. etc.
Plus they go on and on about how if you dont agree with them you are a Disney Apologists and you are causing the collapse of WDW.
There you go again with saying that people are lying when they have experienced something sub-par at Disney World.
Cast Members are human...they can be rude at times. I have experienced it on more than one occasion. I WISH they could higher ONLY people who cared about the company and Walt Disney's Dream...but unfortunately when you need a workforce of 35,000+ that isn't possible. So yes, it is possible to not only encounter a rude CM from time to time, but also a CM who just doesn't care about the Disney Dream.
And again with the dirty thing...yes that happens too...Mold in the bathroom, had that last month at the Wilderness Lodge. Spiderwebs not being taken down in guest areas...check. RATS walking across the walkways in Hollywood Studios...sure thing!
If people have experienced these things, they are not lies...Disney World is NOT a Utopia. Doesn't mean it isn't a great place. But things like that also doesn't reflect the fact that management needs to re-evalute the way operations are conducted...which they seem to be doing lately.