I do know for a fact that they do care about what the fans have to say on the web. The press now watches it too. They would not have created D23 if they didn't think the community was worth something. I do believe that there is more to making decisions however.Great story, and great insight. I'm just left to wonder if the "internet community" has a strong influence on management at Disney. If I were a manager, I think that I would pay more attention to the in-park surveys and complaints. I think that I would view the forum community as being too deeply involved and concerned, if that makes any sense.