http://www.msnbc.msn.com/id/38168029/ns/business-careers/
"These employees, who typically get on-the-job training and are expected to have good customer service skills"
I no for a fact that Disney CM go through a ton of training so this is false.
Why would the wages be really any hireer unless you are management?
I am a former CM, I worked at Disney Quest at Downtown Disney.
I know for a fact that:
CMs do not make much at all. I think I made $7.50 an hour in 2002.
That's about $990 take home per month.
Training was mixed. If you were serious about learning your spiels and picking up on what buttons you needed to push for each attraction, you didn't need that much training.
That said, there where many for whom the training was not enough. There are many CMs that once you scratch the surface, are unfortunately either immature or are disgruntled. Not a high percentage, but more than I thought there would be.
If you gave half of the 50,000 employees a $20,000 raise, that would be:
$500,000,000 per year.
So over ten years that would come to $5,000,000,000 (Five Billion, or Five thousand million dollars for those of you playing along at home.)
So yeah, not that doable. One way to reward those making a career out of it would be to pay the managers a bit more, and go back to having "Leads". Senior CMs that take on more responsibility and would get paid more.
