News Disney reminds guests to behave at Walt Disney World or be asked to leave

dreday3

Well-Known Member
No, apparently we're saying that people were fighting in the FastPass lanes in protest of a multi-billion dollar, multi-year initiative to strain capacity. Either that or that they didn't understand how to use the free FP+ system. Or maybe they did understand it and felt it worked to their disadvantage. I'm not sure.

Maybe these people had never been to a theme park before and didn't know about line skip systems.

So when I'm driving in my 2005 Corolla and I see a guy in a Lexus, can I start a fight at Wendy's? 😂
 

eliza61nyc

Well-Known Member
Fundamentally, I don't agree with your last sentence. That's probably what this all boils down to.
Some of you consider it a real stressor, I consider it a minor annoyance, if that. I enjoy the stress of planning. I just don't equate it to some of the real things we've been through the past few years.

If Disney every causes me that kind of stress, we just won't go. :)
And that's my disconnect, a lot of what people consider the stress points happens way before you get there. So if one is hyperventilating BEFORE they even step into a park, why not cancel and go elsewhere?
So a mom/and or dad is crabby at genie plus, hates the lightening lane and the crowds (and sorry by now everyone on the planet knows Disney is packed) before they arrive and somehow they aren't going to walk around with an attitude, ready to fight at the slightest provocation??
 

lazyboy97o

Well-Known Member
No, apparently we're saying that people were fighting in the FastPass lanes in protest of a multi-billion dollar, multi-year initiative to strain capacity. Either that or that they didn't understand how to use the free FP+ system. Or maybe they did understand it and felt it worked to their disadvantage. I'm not sure.

Maybe these people had never been to a theme park before and didn't know about line skip systems.
You don’t think people experience the outcome of Disney’s operational decisions that increase waits and crowding? They don’t have to know what is happening to experience the impacts. You don’t have to know that the Magic Kingdom still has less dining capacity now than it did 30 years ago to stand in a too long line for lunch and then have trouble finding a place to sit. You don’t have to know the merge point ratios to get stuck near merge for longer than the posted wait time. The why is unimportant to guest experience. Nobody cares that Disney is optimizing operations on a spreadsheet.

FastPass+ did work to the disadvantage of some. That is the only way it worked for others.

And the issue was not just people in Stand-By, people in FastPass/Lightning Lane queues are a problem too.
 

eliza61nyc

Well-Known Member
“We’ve monetized your every moment and interaction in the parks, removed all the ‘free’ benefits, require you to be on your phone constantly, we’ve cut staffing to the absolute lowest common denominator, and your day begins no later than 6:55 a.m….

But please, be patient with us and one another During These Challenging Times.”

And what would a good response be....

" Hey you're absolutely right, I'll patiently check out the 50,000 other family vacation destinations ".
 
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Chi84

Premium Member
You don’t think people experience the outcome of Disney’s operational decisions that increase waits and crowding? They don’t have to know what is happening to experience the impacts. You don’t have to know that the Magic Kingdom still has less dining capacity now than it did 30 years ago to stand in a too long line for lunch and then have trouble finding a place to sit. You don’t have to know the merge point ratios to get stuck near merge for longer than the posted wait time. The why is unimportant to guest experience. Nobody cares that Disney is optimizing operations on a spreadsheet.

FastPass+ did work to the disadvantage of some. That is the only way it worked for others.

And the issue was not just people in Stand-By, people in FastPass/Lightning Lane queues are a problem too.
I remember standing in long lines for lunch at Pecos Bill's and not being able to find a place to sit in the 1990's. I also remember skipping a good number of the rides because the waits were too long. At least now there's mobile ordering to help with seating (and it has helped tremendously, based on our last several visits). And if you want, you can ride the rides you really want without having to stand in prohibitively long lines (again, this was better when it was free).

I don't dispute any of what you're saying, but what makes WDW much better for some makes it worse for others. FP+ was perfect for me, but not for others. Maybe other systems work better for others, but not for me. You find a way to deal with it without "snapping" or find another place to visit. Again, the topic of this thread is guests misbehaving toward other guests.
 

Lilofan

Well-Known Member
So when I'm driving in my 2005 Corolla and I see a guy in a Lexus, can I start a fight at Wendy's? 😂
WDW parks have a better chance of lessening the chances of fighting because of this courtesy addition compared to the chances of getting assaulted at a Black Friday sale in the electronics section of Wal-Mart.
 

lazyboy97o

Well-Known Member
I remember standing in long lines for lunch at Pecos Bill's and not being able to find a place to sit in the 1990's. I also remember skipping a good number of the rides because the waits were too long. At least now there's mobile ordering to help with seating (and it has helped tremendously, based on our last several visits). And if you want, you can ride the rides you really want without having to stand in prohibitively long lines (again, this was better when it was free).

I don't dispute any of what you're saying, but what makes WDW much better for some makes it worse for others. FP+ was perfect for me, but not for others. Maybe other systems work better for others, but not for me. You find a way to deal with it without "snapping" or find another place to visit. Again, the topic of this thread is guests misbehaving toward other guests.
So because line were long it makes sense to make them longer? Who benefits from Magic Kingdom having less dining capacity? How is that in any way spin as an ongoing decision that benefits the guest experience?

The design of places, physically and operationally, very much influences how people behave. It was once a point of pride. It’s why they did or did not do certain things. There are quotes from Walt about how working hard to keep Disneyland clean will encourage people to keep the park clean at a time when attitudes towards littering were much different. Disney has for years now worked more towards making guests the right amount of miserable. They know there are negative results and they have continued because their decision making is so detached from the actual guest experience. I mentioned the redesign of queues to show how detached their evaluation had become, they had behavioral problems and chose to continue ie and spend money to try and ignore it.
 

dreday3

Well-Known Member
So because line were long it makes sense to make them longer? Who benefits from Magic Kingdom having less dining capacity? How is that in any way spin as an ongoing decision that benefits the guest experience?

The design of places, physically and operationally, very much influences how people behave. It was once a point of pride. It’s why they did or did not do certain things. There are quotes from Walt about how working hard to keep Disneyland clean will encourage people to keep the park clean at a time when attitudes towards littering were much different. Disney has for years now worked more towards making guests the right amount of miserable. They know there are negative results and they have continued because their decision making is so detached from the actual guest experience. I mentioned the redesign of queues to show how detached their evaluation had become, they had behavioral problems and chose to continue ie and spend money to try and ignore it.

Oh, the problems of being lucky enough to even go to Disney when probably 90% of the population can't.

Every single one of us sounds ridiculously privileged to be even considering these problems apparently created by Disney to be of any consequence in real life.

Give me a break. None of this is an excuse for acting like an idiot.

Gah.
 

Chi84

Premium Member
So because line were long it makes sense to make them longer? Who benefits from Magic Kingdom having less dining capacity? How is that in any way spin as an ongoing decision that benefits the guest experience?

The design of places, physically and operationally, very much influences how people behave. It was once a point of pride. It’s why they did or did not do certain things. There are quotes from Walt about how working hard to keep Disneyland clean will encourage people to keep the park clean at a time when attitudes towards littering were much different. Disney has for years now worked more towards making guests the right amount of miserable. They know there are negative results and they have continued because their decision making is so detached from the actual guest experience. I mentioned the redesign of queues to show how detached their evaluation had become, they had behavioral problems and chose to continue ie and spend money to try and ignore it.
I'm sorry, I'm sure you're not going to like this but I don't know how else to say it. Before line-skip systems, we would stress about standing in long lines with my mom and young kids and would often end up just missing out. With FP+ we got to ride everything we wanted at the times we chose and didn't have to pay for it (no stress). Now we have to pay, but it's still better than skipping the rides because the waits are too long.

MK has always had issues with dining capacity, as far back as I can remember. But the experience is better now because you can mobile order and don't have to stress out standing in long lines or walk around with trays of food looking for a place to sit.

You're coming at this from a completely different perspective, and I can understand that. But you have to understand that families planning a WDW vacation are simply looking at how the experience is going to be for them - because they are spending their discretionary income on a ridiculously expensive vacation venue. If the factors you mention make things miserable for my family, we will stop going. I expect others will behave the same way.

Honestly, we visit quite often and don't see the kind of guest behavioral problems you're describing, although I don't doubt that incidents exist. On our last visit, it seemed everyone we met was truly happy to be there.
 

Pancho

Member
I agree, but that's not a Disney problem, that's a people problem.
That person would react like that anywhere. Disney costing more or having Genie + isn't doing that to the mom, that's their nature.
I agree. It becomes a Disney problem (not a disney caused problem) when they let that nature fly while being a guest there. but yeah, its a people problem.
 

lazyboy97o

Well-Known Member
Oh, the problems of being lucky enough to even go to Disney when probably 90% of the population can't.

Every single one of us sounds ridiculously privileged to be even considering these problems apparently created by Disney to be of any consequence in real life.

Give me a break. None of this is an excuse for acting like an idiot.

Gah.
How theme parks operate is very much real life for lots of people.
 

lazyboy97o

Well-Known Member
Honestly, we visit quite often and don't see the kind of guest behavioral problems you're describing, although I don't doubt that incidents exist. On our last visit, it seemed everyone we met was truly happy to be there.
I am not talking about my experiences as a park guest. These conversations about how parks operate as a whole go beyond individual guest experience and anecdotes.
 

Chi84

Premium Member
I am not talking about my experiences as a park guest. These conversations about how parks operate as a whole go beyond individual guest experience and anecdotes.
I know, but that's a unique perspective not shared by the average Disney guest. I would guess that exactly 0 families planning a vacation care more about how parks operate as a whole than their experiences while they're visiting.
 

EeyoreFan#24

Well-Known Member
The fact that they used the word "asked" to leave tells me they won't enforce it. It would have been more telling if they said, "remind guests to behave or be removed from the park." Then I might think they were at least really considering it.

I may be splitting hairs here, but that’s what Disney’s interaction with the guest is. They ask them to leave. If they don’t, they can ask the sheriff to arrest them for refusing to leave after being warned.

My opinion is by the time someone gets to the point where that wording matters to them, they probably don’t care about the semantics of the situation anyway.

I think it’s enforced way more that the situations that get to the social medias and widely disseminated.
 

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