We were at Disney Magic Kingdom that day, and can easily see how someone could be struck. The park was oversold, clearly. Maybe not by Disney standards, but certainly by an uninformed new visitor's standards. The exits were unorganized, confusing, pandemonium. The interior of the parks were the same. It was our opinion that it was dangerous, and we didn't even know of the horrible accident at the time. In shoulder to shoulder crowds, rushing for seats on trams, trolleys, buses, and trains, you simply cannot see ground markings, signs, staff direction, etc. It's pure confusion, and dangerous. I'm sure the bus driver feels terrible and I'm very sorry for the family. But, Disney really needs to take another look at crowd control...and my feeling is that it should first do so by reducing park occupancy...it was so crowded it was not fun at all. We left, after fighting crowds to get out that evening. Saying that the bus driver is not at fault, does not excuse Disney for allowing such horribly overcrowded conditions.