In corporate circles group think is your worst enemy. Windows 8 is a good example. Microsoft was going to build a phone OS because everyone loved their IPhones so much, add a MS phone, game machine, everything based on the phone OS. Appy snappy. They all told each other how bright this idea was, high fives all around. In the end the phone doesn't sell well, just like the Zune. People hated Win 8 and businesses didn't want to touch it. Xbox had many things changed because the Play Station was beating them badly in sales. At one point MS was going to kill off used games on their platform, that would have been instant death for the X Box one so they backed off that plan. That type of group think is usually caused by a bunch of people who do nothing but kiss each others backsides and climb the corporate ladder. Their only skill is climbing the corporate ladder.
The used game thing was the best idea. Basically when you buy a game and put it on your machine that is. it can't be used anywhere else again. LOL> Used games have been around forever, play a game to the end, return it for a store credit to buy another game. Others with less cash get to buy that game cheaper then new and they did the same thing, solve it, sell it back to the store and buy another game. Microsoft thought they would just kill the used game market so they could make more money, they make nothing on a used game. Before the launch of the Xbox one they changed that because feed back was this, "Ya do that and the Sony Play Station will out sell the Xbox 100 to 1."