Unfortunately, I have to disagree. There has been some goalpost shifting along the way. Let us go back in time to December 2020. How did they do?
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Disney+ and Disney+/Hotstar had ~158.6 million subscribers at end of FY2024. That falls massively short of even their low end prediction of 230 million subscribers. The obvious rebuttal is that the price increases and slashing content spend led to the subscriber growth shortfall. That's a reasonable rebuttal, but it's somewhat besides the point. Disney was aiming for 230 million to 260 million subscribers and missed the threshold by 70-100 million subscribers.
This isn't Iger's fault as he had the original April 2019 numbers that were more conservative. He wisely wanted to underpromise and overdeliver. I don't compliment Iger often, but he was right about that. Still, Disney made a promise a pretty obviously underdelivered.
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Hulu is a different story as Disney's forecasting was excellent. FY2024 end Hulu subscriptions were at 52 million. That's well within the range established by Iger and reaffirmed by Chapek.
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ESPN+ subscribers also were also met with 25.6 million subscribers at the end of FY2024.
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Total global subscriptions across the three business lines ended up at ~235 million subscribers.
Investors have been a on a wild ride. Blame for this can be rested on Chapek, and those critics might well be right. I still don't know how his CFO presented these numbers to investors if she didn't believe in them. That seems dubious. The board of directors and many executives are directly implicated in this blunder. This seems like a total failure across the board.
It's too bad, if they had stuck to Iger's original numbers this would be a solid beat.