I'm not the average customer. I prefer them telling the truth because I think it would hasten the necessary rebirth in fire the company needs, or at least put this version of the company out of its misery.So brings up an interesting question…. As a customer (not a business pov) would you rather be lied to and be made a fool of or be told the truth about what a company is doing and who they prefer and not prefer?
The average customer would prefer the former.