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Be Our Guest Reservations
- Thread starter Lipinski82
- Start date
wilkeliza
Well-Known Member
They are not taking lunch reservations. Lunch will be like a hybrid of table service and counter service. You will order it at a counter then sit down and your food will be brought to you.
farrellbarrel
Well-Known Member
I called, and after an about 25 minute wait and 2 CM's its all fixed!!! The pixie dust is with us!! Just be patient, call, stay on hold, and stay kind and friendly to the CM's
Thrill Seeker
Well-Known Member
After trying numerous times, I finally got through and added my debit card. My reservation is now locked down! Opening Day at 7:30! I'm super excited!
Fievel
RunDisney Addict
Finally got through..had to move my time by 45 minutes, but still within the original time frame I was looking for. The woman on the phone seemed very unwilling to cancel and rebook my original reservation, originally telling me my party of 6 would have to sit at separate tables.
coachwnh
Well-Known Member
- In the Parks
- No
55 minutes of calling, 23 minutes on hold, and 24 minutes and 2 CMs, my CC was added and we are good for Nov 24 and Dec 27. same times, just new conf. #s. very happy it worked out. The two guys i spoke with could not have been nicer.
Mary Lou Anderson
New Member
Nothing available for Nov 29 through Dec 7. Very sad
We will have to be satisfied with lunch.
Mary Lou Anderson
New Member
Keep checking back.I was told those who did automated and did not use a credit card would be dropped at midnight.They HAVE to call back and add card.There will be openings.Try,try,try to get one!
luvtink
Active Member
Finally got my rezzie! 2nd choice on the day. I moved around a couple of other adr's to accommodate it. CM couldnt have been no et if she tried. She was awesome! Everyone keep trying! This time it was about 20 minutes of busy signals and calls that can't be completed. Then about a 20 minute wait! Good luck!
HonoraryRescuer
Member
I started calling (and re-dialing) at 6:50am, got through at 7:15am and made a reservation using the automated system - it didn't ask for a credit card. SO thankful I checked this forum today and saw posts that the reservation may "auto-cancel" without a credit card.
Took me an hour of re-dialing to get through at 2:00pm, and was on hold for 30 minutes. Almost fell out of my chair when someone actually answered (I was lost in "its a small world" hold music).
Agent confirmed that my original reservation would cancel automatically without a credit card. Said it was easier for him to pick a new time and cancel my last reservation since adding a credit card now would "require his manager". But we were able to get a similar time (5:10pm - my original was @ 5:00pm) on the same day (Jan. 6). He also said that most of December was already booked out.
As a side note, he said that they were all very concerned about people losing their reservations because of the automated system not asking for a credit card. He asked me how I knew to call back - I told him the forum message boards on WDWMAGIC.COM! He also said they were trying to call people who made reservations using the automated system but that many had left a "fake" number on the automated system...
Took me an hour of re-dialing to get through at 2:00pm, and was on hold for 30 minutes. Almost fell out of my chair when someone actually answered (I was lost in "its a small world" hold music).
Agent confirmed that my original reservation would cancel automatically without a credit card. Said it was easier for him to pick a new time and cancel my last reservation since adding a credit card now would "require his manager". But we were able to get a similar time (5:10pm - my original was @ 5:00pm) on the same day (Jan. 6). He also said that most of December was already booked out.
As a side note, he said that they were all very concerned about people losing their reservations because of the automated system not asking for a credit card. He asked me how I knew to call back - I told him the forum message boards on WDWMAGIC.COM! He also said they were trying to call people who made reservations using the automated system but that many had left a "fake" number on the automated system...
lostpro9het
Well-Known Member
Our CM said they didn't have to cancel anything to resolve the issue but would have to charge $0.01 to our CC to hold the reservations, no problem!
dclick4968
Active Member
Called back and got to keep my original reservation. The CM had to talk to "customer service/billing", but they CAN add your credit card to your current reservation. It's just "easier" to find another slot then cancel your original reservation....and they've had a rough day! My CM said she got on wdwmagic before she started her shift and knew it was going to be a long day!
HonoraryRescuer
Member
I feel almost as bad for the CM taking the calls as I do for everyone trying to call in and get their reservations! What a rough day for everyone. At one point, I even tried to enlist my co-workers help to join in on the re-dial insanity from other phones but had no luck. My boss came in while I was on hold and I was hoping they wouldn't answer with him standing at my desk or I would have blown him off to take the call! LoL 
At least I got my reservation! I hope you all do too!
At least I got my reservation! I hope you all do too!
