Please understand that I'm not attacking anyone in this post. I just wanted to make some friendly comments.
I can't say I know anything about Lutz, but I can easily see that he talks out of both sides of his mouth. In one sentence, he says:
"When you add into this mix the rabid Walt Disney World fan boys who attack anything online they perceive as negative about the resort (to the sheer delight of the management there, whose use these posts to justify further cutbacks) along with the many WDW-focused sites that delete critiques of any kind, it practically insures that the East Coast complex will only continue to fall further behind quality-wise. "
So, which is it? Is he claiming that Disney is letting quality slip because "fan boys" complain about anything and everything that we think is negative, or is he saying that Disney is letting quality slip because people and websites are afraid of making any negative comments? It can't be both.
Aside from that, he's an idiot if he thinks Disney is making multi-million dollar decisions to spite descending individuals on forum sites like ours. That's absolutely ridiculous. Corporations don't care what individuals say, and certainly aren't going to cut their nose off to spite their face. They would not let their product fall into disrepair to spite individuals, or even small groups that complain. It's about money, not seeing if you can upset people who speak badly about you. :shrug:
What I read in an early post that his "assault" on TDA played
any part in Disney making improvements is giving him
WAY to much credit. Again, Disney made changes because they were necessary, not because some Putz was launching a verbal assault on them. That's like saying that the Yankees won the World Series last year because one 8-year-old kid was praying to God every night to bring them a World Series. The only thing the two had to do with each other is that they happened at the same time. It's giving him way too much credit, and taking away too much credit from those at Disney who really made it happen.
Anyway, I hope my comments don't seem harsh at all. His article got me riled up though.