The one time that we waited longer than 20 minutes was at the park closure of HS. After the 20 minute wait, we went over to the next bus stop, where a bus was waiting, and asked the driver if he knew what was going on. He stated that our bus had broken down a few minutes earlier, and that he would radio in that people were waiting (we were the ONLY 2 waiting, as we had walked out of the park slowly to avoid the crowds. Only 10 minutes later, an OKW bus drove up, heard about our situation, and took us to SSR where we were staying, even with a full bus of people that was ready to go back to OKW. He did not have to do this, and he took us directly to our stop, and then went back to OKW. We were very grateful, and turned in a thank you CM card for him. Not one person on the bus complained about this small detour either.