I'll put it this way:
Most of us have felt a shift in experiences from this company over the past few decades. Back in the 80s, 90s and arguably the very early 2000s, TWDC put a lot of time and effort in keeping their parks up-to-date, put a lot of time and effort into making lasting films, worked diligently to keep things in working order. Don't let things stagnate. We have competition, so let's do everything we can to make sure the customer chooses us. Make things that are beautiful and work properly. Keep things subtle. Keep it intelligent. Don't spell things out so the guest can learn and appreciate things.
At this point, TWDC focuses primarily on "How can we grab as much cash as possible?" "Will this movie generate retail value?" "Can we advertise the s*** out of this and drill it into people's heads?" "Let's do what we want with no regard to the effect on the customer's experience (what the parks used to be about)." "Take away wxyz attractions and instead turn the building into a line just to meet characters (that cuts out everyone about ages 11+)." "Let's just close xyz buildings down and do nothing with them for the foreseeable future."
TWDC, under its corporate leadership, has wildly lost sight of what their company USED to stand for and what they used to pursue and seek to accomplish. As people whom - for the most part - are simply fans of the place, maybe people who hold stock, or DVC/AP memberships, etcetera, we are frustrated that the quality experience we grew with has been left behind and for whatever reason, they (the suits in charge) are just fine with it
).
