Disney has been this way for years which is why we haven't visited in a while. I still have a soft spot for Disney (thus posting on this thread), but I can't in good conscience support them financially. I feel really bad for the laid off employees, but this was an inevitable end. The pandemic just sped up the process. As fans, we want magic, but as a business, they want leanness and efficiency. Those things don't coexist well especially when you have to answer to shareholders. I don't necessarily blame Disney for laying off employees during a pandemic...so has most every other company. I do blame them for allowing Iger to sacrifice the company's reputation and well-being at the altar of his ego. The pandemic made things worse, but the chickens were coming home to roost at some point.
As someone who once loved Disney, it kinda hurts to realize that a company doesn't love you back. As a customer, I was a walking wallet and nothing more. Employees are seen as commodities, not people. I quit going to WDW when I realized I was giving more than I was getting. It hasn't been worth the price of admission for me in a long time. Disney way of doing things in recent years is to charge more for less. People have made Disney magic, not overpriced cupcakes or dessert parties, but people cost money while cupcakes make money. That's all that matters. Disney lost the balance between maximizing profits and offering superior service a long time ago, but they have been able to outrun it.
I truly feel terrible for the employees who have lost their jobs and have had some friends affected. It is awful for all of them because so many have poured their lives into the company.