Songbird76
Well-Known Member
Yeah, that overselling and then bumping people shouldn't be legal. It's a contract...you take money from people for the service, you should provide the service. I can't just not show up and get a refund, so why can THEY force you out?Or when you return something by post that was defective and once they receive it, you get an email saying it will take 5-7 business days for your return to appear in your account. Seriously? Try harder.
I'm just bitter because the cheapest flight was an additional $150 and then there were only 4 seats left on that aircraft in the exit row and those were $76 a pop x3. We did a pre-pay discount (non-refundable) on the hotel room, so we're paying for a night we're not using. Either my husband or myself are going to call Marriott and explain what has happened--it's been all over the news, so maybe they'll refund the final night. My husband is a regular Marriott customer, so maybe they can make something happen for him.
I am sure AA has been overselling these flights, too. So I am hoping since we paid for three exit rows will make it less likely we will get bumped.
As for ordering stuff, I ordered a kindle paperwhite in the Prime day sales and it was supposed to get here Monday night, but it didn't. It was one of those "Order before this time and get it delivered by that time". Well, it was late. And when it DID come last night while I was at work, they packaged it in one of those cardboard envelopes with no padding, and they put it through the mail slot! It's an expensive electronic device that is NOT supposed to be dropped! Not that the delivery person can tell what's in the package, but shouldn't the people doing the packaging know better than to package it with no padding and something where it will get dropped several feet onto a hard surface?? I opened the outer package and it looks ok, but haven't opened the kindle packaging itself, so I will video that. I took pictures of the packaging. If there's anything wrong with it, I have proof that I wasn't the one who dropped it, it was like that when I got it.