Yeah, a lot of the airline industry seems unethical. There are laws about seating families together, too, but the actual legislation hasn't been written, so they don't follow it. In 2016, the court ruled that they could not charge people extra to seat minor children with a parent, so they couldn't put a 5 year old in a separate row from the parents and then tell them they had to pay extra to choose seats together. Any child under 16 HAS to be seated next to at least one of their parents. On our 2016 trip, that worked out really well for us, because frontier moved us to premium economy because they didn't have seats together in economy. But when my dad died in 2017, it was a pain trying to get seated together, even though they are required by law to do it, but since the actual legislation hasn't been written, there are no set guidelines, only a court order. So unless you KNOW about that court order, you can't make them do it. We had picked our seats in advance, but when we checked in, we weren't given the seats we chose because we hadn't paid extra, knowing that they couldn't charge us for it. We showed them our tickets and said it looked like we weren't sitting together, they assured us we were, but we could see we weren't. So when we got to the counter, we asked again, she glanced at the tickets and said we were together. How can we be together with one person in row 36, one in 32, and two in 33? So then when we got to the gate, my husband went to the counter there and asked again and they said they couldn't do anything for us, they would arrange that on the plane and we had to wait until everyone else had already boarded. I was so frazzled. My dad had just died, we had booked the flights in the middle of the night, we hadn't slept, we were exhausted, we'd had a horrible drive to the airport because of construction without a clear detour and got lost and were nearly late checking in, and then dealing with that....then we get on the plane and they asked for volunteers to switch, but no one would. Like, seriously? It's the law....just move people. Tell them you're sorry, but the law says they can't seat us separately so you are going to have to sit here, and this person is going to sit there. Period. In the end, a really nice couple had an aisle and a window seat, but the one woman said she didn't care if she needed to sit in the middle for us to sit together, and another guy said he'd be happy to move up a couple of rows, so we put my husband and A in the 2 seats that were already together, and E and I sat across the aisle from each other. If it was a vacation, I'd probably have had more energy to just say "Look, I know you can't seat us separately and I don't want to have to file a lawsuit, so just fix it." but I just couldn't deal with any more. I was already in tears and and the flight attendents were giving me the sideeye like I was going to cause problems. They didn't know we were headed to plan my dad's funeral and I was grieving, but you could tell they were nervous that I was already in tears before we even had seats. But they won't do anything they don't have to do, and if they can get away with it, they won't even do things they are required to do. Like giving us $15 food court vouchers instead of the compensation they were supposed to give. They bank on people not knowing the laws so they can get away with it. "Here, sign this statement that we compensated you with these food vouchers" and now you just signed away your right to the actual compensation you're entitled to.