I've owned and operated a business for over 30 years (god that makes me feel old LOL) and I get refered to as THE HELP by customers who dont know I own the damn place. I have never felt offended by it. Its just how some people look at people working a job. They call anyone working somewhere The Help. I dont care what job needs to be done, I just try and get it done if everyone else is busy or dealing with something else. You used to see that attitude at WDW from staff. It was how I accidentally met the GM of the Grand Floridian he was picking up trash by the door near GF Cafe and I stopped to help him. Now thats 15 or more years ago, but he was nice enough to come by our table later and thank me and introduce himself. Thats someone who cared and didnt care about the job he was doing, he was doing it because it needed to be done. You dont see alot of that at WDW anymore.