"We Will Win" signs posted over Universal Orlando

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pheneix

Well-Known Member
>>>Yet on the other side of Orlando theme parks, at Universal, employees can now be terminated for not smiling in guest areas.<<<

Is the policy really this strict, or is there more behind this? While I agree that if you can't stand up, smile, and deliver excellent guest service you should be sent home (and a smile is contagious), I find the idea of being fired just for not smiling very disturbing. Perhaps the CM is just having a bad day, or encountered a rude guest? I would hope (and while managers are said to be better by a large margin at UO, they aren't perfect) that a manager would at least see if there was something wrong before handing out a pink slip.

I would hate to know that in Universal's pursuit of excellence they are using management by fear tactics. It reminds me of an argument between at CM and a manager at Disney:

Manager: "You're job is to spread happiness to the guests, are you not capable of that?"

CM: "It is hard to spread something that you don't have."
 

Bdis86

Account Suspended
Okay, you're missing the top 10 points here.

1. Universal went bankrupt. They were bought out because Islands of Adventure was a financial flop when it opened.

2. Universal may be there, but it's not hidden from the rest of the world like WDW. In WDW, you are really in another world, as you can't see beyond the parks.

3. Universal Studios isn't a really great park. It's nothing compared to the Disney-MGM Studios.

4. You really think a sign in a backstage area is going to have a big effect? Give me a break.

5. Universal's transportation to the Wet n' Wild is not there. How do you get there?

6. Universal has quite possibly the worst parking "thing" on earth. Of course, I can't say a lot for the Mickey & Friends Parking Structure either. lol

7. Universal can't do what Disney can do, due to legal restrictions.

8. Universal's Islands of Adventure is a nice park. It just doesn't draw the crowds Disney does.

9. Universal still isn't doing theming quite right. It's less noticeable at Islands of Adventure, but there are still some things that need to be worked on.

10. Universal licenses 95% of the characters in the parks, plus theming. And we all know the trouble Disney is having with Winnie the Pooh.
 

Fossil

New Member
Original Poster
Originally posted by Main Street USA
I'm not taking anyone's side here, but I will state my opinion.....

To those who think Universal will "win" because they have more thrill rides are missing the point. As stated above, Universal seems to be targeting the teenage crowd, which is why they are a COMPLETELY different kind of park then Disney. Disney is family oriented and their rides AND property show that.

Universal consists of 2 parks and a hotel or 2, while Disney consists of 4 parks, many resorts, 2 water parks, ITS OWN CITY, plus enough land to do whatever they can think up. MKTiggerman, your posts about acerage are a little off. The waterpark comment is about right, but saying about a dozen resorts can fit within 240 acres is absurd. You may have proved Fossil wrong, but the POINT made still holds up. 40,000 acres is WAY more than 1200.

As ar as guest service is concerned, I'm not down at either park enough to comment on my own, so I'm going to use MKTiggerman again. Assuming he's right about the way things are concerning attitude at the two parks, then I would agree that Universal is on the rise. Disney has declined in this area, but there are still CM's at Disney that will go out of their way for you.

Simply put, there is no fair comparison between these two places in ANY area. They are way too different to bother arguing back and forth about who's better. They're simply different. Very different.:)


Thank You Main Street USA
 

DanStat

Well-Known Member
Originally posted by mktiggerman



and they also had a 20+ year head start as well... am I the only objective person on these boards?????????

just curious

I am objective, but hasn't Universal been around longer than Disney? They've had studios, but it was Disney's idea to turn their "stuff" into theme parks.
 

Eeyore

Mrs. WDWMAGIC [Assistant Administrator]
Premium Member
Originally posted by Herbie53
Disney has a huge headstart in central Florida. Disneyworld is a destination, Universal is not. Universal will never really be in a position to compete until they reach a point where people can spend their entire vacation at their parks. Once they reach that point, then they can be considered a competitor, rather than a parasite.

Wow it looks like Herbie53 and MKTiggerman actually agree with each other on this one. :animwink:
 

JLW11Hi

Well-Known Member
[10. Universal licenses 95% of the characters in the parks, plus theming. And we all know the trouble Disney is having with Winnie the Pooh.]

What trouble are they having with Winnie the Pooh?
 

pheneix

Well-Known Member
>>>1. Universal went bankrupt. They were bought out because Islands of Adventure was a financial flop when it opened.<<<

That was not solely because of IOA. At the time, Universal had their own version of Eisner that tore the company apart. That is why they were bought out. Universal is now the 2nd most successful studio in Hollywood.

>>>2. Universal may be there, but it's not hidden from the rest of the world like WDW. In WDW, you are really in another world, as you can't see beyond the parks.<<<

I see all kinds of cheap hotels from AK's parking lot, but that makes no difference in my enjoyment of the place. Other than a few slect places, I don't see the outside world at UO either. Give them some slack, they don't have 27,000 acres to play with.

>>>3. Universal Studios isn't a really great park. It's nothing compared to the Disney-MGM Studios.<<<

Excuse me, I can't type coherently because I am laughing at the absurdity of that statement. Universal Studios was vastly superior to MGM when it opened, and to this day is still superior. Virtually everyone I have spoken too that has been to both parks has deemed Universal superior. Only in Disney message boards like these are the results any different. That's okay, but there is a world outside of Disney.

>>>4. You really think a sign in a backstage area is going to have a big effect? Give me a break.<<<

There have been employee rallies and such long before the signs went up. There's more dynamics to it than just a sign.

>>>5. Universal's transportation to the Wet n' Wild is not there. How do you get there?<<<

You drive there and park you car in their parking lot. :animwink:

>>>6. Universal has quite possibly the worst parking "thing" on earth. Of course, I can't say a lot for the Mickey & Friends Parking Structure either. lol<<<

I've never had any trouble getting in or out, even on their busiest days. Of course, I have to deal with the horrendous structures up here in Raleigh. :)

>>>7. Universal can't do what Disney can do, due to legal restrictions.<<<

You have a point, but Universal has enough pull in the city of Orlando to get anything they want built.

>>>8. Universal's Islands of Adventure is a nice park. It just doesn't draw the crowds Disney does.<<<

Really? Because attendance there is up slightly for the year, while all of Disney's parks are still down by around 10% for the year. There's a middle there somewhere.

>>>9. Universal still isn't doing theming quite right. It's less noticeable at Islands of Adventure, but there are still some things that need to be worked on.<<<

As with every park.

>>>10. Universal licenses 95% of the characters in the parks, plus theming. And we all know the trouble Disney is having with Winnie the Pooh.<<<

Universal isn't have licensing troubles with *any* of it's characters.

>>>I just read in the orlando sentinel that some investors are pulling out of universal. Anyone see that?<<<

That is the rant of an uninformed columnist on the Orlando Sentinel.

And it really doesn't seem to discuss the actual park's performance at all, as it does the fact that it's train wreck of a parent company may want to sell the resort to help pay off it's mounting debts. But of course, to sell the parks (their 50% share, the other share is owned by some other company, Blackstone- something), they would have to sell the entire (newly formed) Vivendi Universal Entertainment Group, all of the parks under that wing, and more than likely the Universal company with it (and they would have to negotiate the sell with all of Universal's partners), and since that is the only portion of Vivendi worth it's weight in salt, I doubt that will happen. And like it or not, UO is still a blip on the radar for Vivendi.

And consider this, Universal has just announced that they are adding over $60 million in new additions to their resort (as well as the unannounced E-ticket), are scouting for land in Malaysia and Germany.

UO and the entire entertainment group have nothing to do but continue upward. While nothing is impossible, the last thing that could happen with now is the sell of Vivendi's parks.
 

pheneix

Well-Known Member
>>>I am objective, but hasn't Universal been around longer than Disney? They've had studios, but it was Disney's idea to turn their "stuff" into theme parks.<<<

Yes, Walt Disney originally worked for Universal before some moron there yanked his franchise for Oswald the Rabbit.

Technically, Universal Studios Hollywood is the oldest theme park in the world, but I hesitate to call it that, because it was only after Disneyland opened that USH became a true "theme park" rather than a studio tour. Even today, it is still a movie studio that happens to have a theme park attached to it, unlike MGM and USF, which are theme parks with movie studios attached to them.
 

JLW11Hi

Well-Known Member
If you are going to count studio tours, then technically, Paramount Pictures was the first theme park! Correct me if I'm wrong, but, I think they were the first to do studio tours, and I think they still do them today, as do most studios in Hollywood.
 

JLW11Hi

Well-Known Member
Paramount has a theme park, don't they? Is it King's Island? I've heard about it, but I've never seen it advertized.
 

pheneix

Well-Known Member
Paramount has several parks:

Kings Island, Kings Dominion, Carowinds, Great America, and Canada's Wonderland.

Kings Island just recently added "Tomb Raider: The Ride." By all accounts, it is just one notch below Indiana Jones in theming and execution.
 

JLW11Hi

Well-Known Member
Wow, I didn't know that. Why doesn't Paramouunt Advertize more? I'm sure that would help them a lot!
 

NADisney

Active Member
Universal in Hollywood was the first to have studio tours , that began in the 1930's ,and was advertised at the end of there films "When in Hollywood visit Universal Studios".

Disney wanted a Studio theme park in the early 50's but no room, this is when Disneyland was born (1955).

Disney became the FIRST to develop the "Theme Park " concept.

Universal started calling itself a "Theme Park" in the 1960's to attract more visitor's to its studio.They did not expand into theme rides untill the late 80's early 90's with "E.T", "Back to the Future" ,then "Jurrasic park".

WDW received there Studio park in the 1989, the concept has always been there since Disneyland (despite Universale calling "Mickey a rat" -(newsweek article 1989 Disney's New Hollywood Magic Park- title of article.) where Universal felt that Disney was intering into it's field.

Universal characters are based on Marvel comics, Seusse, Barny and old vintage cartoons produced by RKO,Dan Bluth(who worked for Disney at one time)and Warner Brothers.These are all Licensed characters ,not original works LIKE Disney.

I don't care what Disney does with it's land aslong as the keep true to Walts vision.

As for Universal , there trying .They do have some great rides ,but Disney has been in the business(actully invented the business ) of entertainment when it comes to "Theme Parks".
 

Bdis86

Account Suspended
Originally posted by pheneix

>>>3. Universal Studios isn't a really great park. It's nothing compared to the Disney-MGM Studios.<<<

Excuse me, I can't type coherently because I am laughing at the absurdity of that statement. Universal Studios was vastly superior to MGM when it opened, and to this day is still superior. Virtually everyone I have spoken too that has been to both parks has deemed Universal superior. Only in Disney message boards like these are the results any different. That's okay, but there is a world outside of Disney.

I really can't see how Universal Studios can be better then the Disney-MGM Studios. Universal Studios has: A stunt show. So does Disney. Eathquake: Rip-off of Disney. King Kong: Okay, this is a good ride. No complaints there. JAWS: I didn't pay $50 to get in a boat and have a little shark head pop out of the water. Not realistic enough. Universal: E.T. A great dark ride. Then we have the Rock and Rollercoaster. A great rollercoaster dark ride. :) Back to the Future: Star Tours anyday. Hitchcock: Good, but I like Magic of Disney Animation a little better. Terminator: um, I'm a muppet fan, so Muppet Vision 3-D Gets my vote. Hanna-barbera: I must say I like that. :) But it can't compete with the Tower of Terror or The Great Movie ride. Twister: ummm, no thanks. Not today. I'll stay with the mermaid. Kids land: Honey I shrunk the kids!!! I love that. Not as innovative as Universal's. :) Night Show: Fantasmic and Sorcery in the Sky all the way buddy. Universal has nothing to compare that with. Did I forget Hunchback? how about the backlot tour? or maybe Who wants to be a millionare? How about Sounds Dangerous? Maybe that can make up for the lack of Men in Black, which was a complete rip off of Buzz Lightyear. Find another way to say Universal Studios is better then Disney-MGM Studios. I don't see one. And then you have, well I'll stick to attractions for now. Ride now. Eat later. lol
 

Bdis86

Account Suspended
Originally posted by NADisney
Universal in Hollywood was the first to have studio tours , that began in the 1930's ,and was advertised at the end of there films "When in Hollywood visit Universal Studios".

Disney wanted a Studio theme park in the early 50's but no room, this is when Disneyland was born (1955).

Disney became the FIRST to develop the "Theme Park " concept.

Universal started calling itself a "Theme Park" in the 1960's to attract more visitor's to its studio.They did not expand into theme rides untill the late 80's early 90's with "E.T", "Back to the Future" ,then "Jurrasic park".

WDW received there Studio park in the 1989, the concept has always been there since Disneyland (despite Universale calling "Mickey a rat" -(newsweek article 1989 Disney's New Hollywood Magic Park- title of article.) where Universal felt that Disney was intering into it's field.

Universal characters are based on Marvel comics, Seusse, Barny and old vintage cartoons produced by RKO,Dan Bluth(who worked for Disney at one time)and Warner Brothers.These are all Licensed characters ,not original works LIKE Disney.

I don't care what Disney does with it's land aslong as the keep true to Walts vision.

As for Universal , there trying .They do have some great rides ,but Disney has been in the business(actully invented the business ) of entertainment when it comes to "Theme Parks".

Well Said!!!!:sohappy: :sohappy: :sohappy: :sohappy:
 

NADisney

Active Member
Paramount only advertises to areas that are close to them, I see Kings Island adds all the time from late spring to mid Aug.Sept and oct are company months and tickets are sold inadvance to the companys for these events (GE , Krogers, Ford , Toyota). I work for Krogers - a pain in the *** company, who sponsers , promotes and sales tickets to Kings Island . Also Kings island has major Competition with Ceder Point ,who does not advertise on tv but by word of mouth and mag adds,the travel channel has
done a show about them.

All the studios give tours for a "price' ,but there are certain exceptions.Disney does not give tours ,but does let the local nieghborhoods visit the property for christmas ,as a way of saying thanks for putting up with us.
 

JLW11Hi

Well-Known Member
I think Universal should try to be creative, too, somehow. They are already talking about adding 2 more theme parks, golf courses, the night club thing (Like Downtown Disney). Those things are all great to have, but I dont think they should just imitate what Disney has. They could add things on that wouldn't be just an obvious paralell to somethign that Disney has, like besides theme parks.

i think that some of the things, like golf courses, might almost be kind of a necessity to a resort, but If they add on a "sports complex", camping grounds or a raceway, then I think thats going a bit too far.
 

ReDefined

New Member
I gotta tell ya...

There is no way Universal will ever come close. I used to work with Universal Studios Canada in the CP division, which offered some perks. One of these perks was getting VIP passes for my wife and I to Universal Studios. We spent the day with Nascar driver Michael Wallace, which was the coolest thing about our day at Universal.

Simply put, Universal wasn't worth leaving the Disney property, even for free and with perks. Go team Disney!
 
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