Tom
Beta Return
Highly doubtful. Current management does not like seasonal overlays. They take attractions out of service, cost money and show little if no financial return.
...and for once, I'm with TDO on this!
Highly doubtful. Current management does not like seasonal overlays. They take attractions out of service, cost money and show little if no financial return.
I understand it....I don't like it....but the logic is sound so I have a hard time arguing against it....and for once, I'm with TDO on this!
I understand it....I don't like it....but the logic is sound so I have a hard time arguing against it.
Is the logic sound though? Doesn't adding Small World Holiday or Country Bear Christmas ADD to the guest experience and bring more value to a visit?
So how is that good logic, other than the "we cut back as much as we can because the guests (seemingly) don't care" mentality.
The logic is sound because seasonal overlays at WDW were found to produce no ROI. In DL, where your biggest client base are local AP holders, seasonal overlay do bring extra people into the park and turn a profit. The bottom line is why should WDW do something that looses money and generates guest complaints due to attractions being down.Is the logic sound though? Doesn't adding Small World Holiday or Country Bear Christmas ADD to the guest experience and bring more value to a visit?
So how is that good logic, other than the "we cut back as much as we can because the guests (seemingly) don't care" mentality.
The logic is sound because seasonal overlays at WDW were found to produce no ROI. In DL, where your biggest client base are local AP holders, seasonal overlay do bring extra people into the park and turn a profit. The bottom line is why should WDW do something that looses money and generates guest complaints due to attractions being down.
...I completely understand the issue of closure times affecting guests, as well as seeing an attraction in its "pure" state (though I don't necessarily agree with them).
However, the ROI issue is not quite that clear cut. Does putting garland across Main Street produce an ROI? Yes. Guests do make special trips for the Christmas season that they would not if the parks were exactly the same. The addition of these elements does not effect the other attractions in the park.
How about emptying trash? Yes. One of the most frequent comments about Disney parks in general is the cleanliness. Guests notice and it does effect where they go. It does not effect it to the extent of say a new e-ticket but people tend not to return to parks that are not clean.
Or fixing yetis or other broken effects? No. The average guest has no clue that the yeti is broken hence the reason he is still in B mode. While I disagree with this approach wholeheartedly when it comes to attraction maintenance I know why they are doing nothing.
Or using two-ply toilet paper in the bathrooms rather than one?
The "total guest experience" or "magic" is not something that can be simply boiled down to an ROI in every single decision that is made. True but in this particular case it can. Why spend the money on a seasonal overlay if it will not attract enough additional guests to pay for it? The WDW guest demographic tends to be people that only come to WDW every few years or at best make a once a year trip. These guests are more likely to complain about attractions being closed regardless of the reason. WDW seems to have struck a balance between the once every few year type of guests and the twice a year guest by decorating just enough to get guests to make that Christmas trip but not so much as to get guest complaints due to attractions being closed.
Given the complaints at Splash Mountain closing every January for a bona fide refurbishment, I can only imagine the complaints if the Haunted Mansion and "it's a small world" were also closed at that time to merely change out the decorations. I know I'd be a bit peeved if it were my one trip to WDW for several years and 3 E-tickets were closed in one park alone.
I completely understand the issue of closure times affecting guests, as well as seeing an attraction in its "pure" state (though I don't necessarily agree with them).
However, the ROI issue is not quite that clear cut. Does putting garland across Main Street produce an ROI? How about emptying trash? Or fixing yetis or other broken effects? Or using two-ply toilet paper in the bathrooms rather than one?
The "total guest experience" or "magic" is not something that can be simply boiled down to an ROI in every single decision that is made.
Here's some pictures from the 16th. I've been meaning to put these up for a while. As you can see they're really is a lot going on back there.
The dirt shows a short of path that goes back towards the building. Is that just for construction purposes or will it be part of a cast member exit/entrance perhaps?
Someone back there said something about an extra exit....oh well.
I thought it was for an emergency exit?
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