Here's a couple to add.
First, yesterday, while waiting in line for Toy Story Mania, throughout the very long queue, i saw an empty water bottle, a half empty coke bottle, an empty capri sun pouch and some toy packaging, thrown on the floor and all over the toy displays. seriously people? i finished my bottle of water and held onto the empty bottle for an hour before i got to a trash can, right before i got on the ride. maybe WDW needs to place some trashcans along the way? But still, the thought of littering an attraction, even if it is just the queue, makes me cringe.
Also yesterday, while waiting in line in Adventureland for princess Ariel's appearance, we notice a family of 8 (of our country's finest P.W.T.), a few feet ahead of us, up in arms, ranting and raving, because they apparently didn't know what the word "intermittently" meant. We of course eavesdropped, and heard one of the men yelling at a manager about how his family has been "waiting four hours" there? Highly unlikely. and that they were just told that Ariel was done making appearances that day. It was then 7:00 PM and the women of the group were yelling (literally, yelling, causing a scene) that the brochure said Ariel would be there until 9:00, and "why isn't she here". the poor manager kept apologizing and said there was an entertainment manager on the way. there were about a dozen other people in line, who were perfectly calm and content, including a family with two children under the age of 7, sitting quietly and patiently, who were well in front of the screaming lunatic family. This was all quite entertaining for all of us. When the entertainment manager arrived, i heard him talking to the women (four large, loud women in stretch pants and really bad bleached blonde dye jobs) and overheard one of them yell "they said Ariel wasn't coming out and we've been waiting....blah blah blah...: and the manager says calmly, "who told you that?" women: "a lady!" manager: "what lady? do you have a name?" women: "no." and the manager tells them that Ariel is due to come out at 7:30. but the family continues. they are irate. the man of the family goes on to yell loudly, veins popping out of his forehead, that he wants to see this manager's boss right now, because they shouldn't have to wait another half hour. meanwhile, everyone else in line clearly feels so badly for the manager. but he was great, of course, speaking calmly, nodding, smiling, listening. but the worst of it is, this angry man was yelling things like, " you have ten different girls back there, i'm sure, i don't know why there isn't one out here right now! and NOW all because we are complaining to you, you got a girl dressing up right now, and now we gotta wait longer!!" all in front of small kids!!! everyone else in line was just shaking their heads. i wanted to punch that guy. and the manager just shook his head and said, "no, that is not true. and there is only one Ariel." and smiled. but this guy created such a scene, it was terrible. and then of course, the family got what they wanted when the manager said, "we're going to get you some free passes or something for you to make up for all this" make up for WHAT!? and of course when Ariel came out, she was wonderful, and just before the crazy family was up, the manager whispered to Ariel "these a-holes caused a big commotion, so make sure you're extra nice" or something to that effect, i'm sure. this poor guy. after our turn with Ariel, I told my husband I'd love to shake that guy's hand for being so nice and patient, so, we did. We noticed he was from our neck of the woods in New England and told him he did a great job, and nobody else had any complaints. He was very nice. And as we were talking to him, a man who just left Ariel yelled over to the manager, jokingly, "I waited FIVE HOURS!" and we all just laughed.
I just wanted to tell that story to A.) let out my anger B.) to say how great a job this guy, and all the WDW people do everyday, even with all the crazies they must have to put up with every day. That's all
