'10-hour queues a sign of failure' says Disney's Bob Chapek
www.attractionsmanagement.com
Many speculate that Bob chappos created the VQ because if Galaxy edge were to open with less than 10 hour waits, it would have put a negative view on Disney. Due to his comments about 10 hours being a sign of failure and not a genuine sign of excitement... still one of the worst changes.
The fact you can pay admission and miss out on rides because you weren't using your phone is ludacris to me. I've never had a problem getting a VQ, but I don't think it's really a fair system. Anyone who is tech savvy enough to know how to operate thr WDW has a clear advantage to those who don't. Knowing specific drop times, using the refresh button and overall just having faster phones/technology. Even Disney's own wifi is sub par compared to 5g that is on property.
Since Splash did not have VQ before it closed, it's going to be a bit disappointing if they have a gargantuan queue like it always has, and not be able to have a normal standby wait. I guess anything to keep people about of lined and buy merch/concessions though. Definitely do miss when you could ride any new attraction and weren't bound to a digital ticket basically.