@SplashZander I want to say that I'm genuinely happy you had a fantastic time at DLR. However, because you have been to the resort I believe only twice (2017 and 2023? Please correct if incorrect), you probably saw all of the positives and few of the negatives during your trips. I don't want to make it seem like the resort isn't doing great things and isn't still a pretty great experience-I myself have pushed back at what I saw as a lot of negative hyperbole when I returned to the resort in 2022 after a four year absence. Much of DLR is better than many here give it credit for, and certainly it is overall a more functional place at the moment than its Floridian cousin.
That said, I experienced some issues on that 2022 visit that I don't think would have happened ten years ago that I catalogued previously, and may do so again if they seem relevant. Additionally, I don't believe there's a single person here who is visiting the parks more regularly than you are that genuinely believes that things have never been better than they are right now, and there's a reason for that. There absolutely
are things that used to be better than they are now. Not all of these things may have been of equal value to all, but nonetheless these changes did occur and have, to varying degrees, negatively impacted my visits, as well as those of most here posting on the DLR board.
A few reasons that I don't believe have come up yet about why the park can't be the best it's ever been? Prior to 2020, the park didn't have a reservation system that currently serves no purpose except to help Disney staff with the absolute minimum needed to make the parks operate functionally and to arbitrarily annoy people by not letting them in because they didn't properly do a park reservation. Additionally, prior to 2019 or so, it would have been inconceivable that the park's most popular ride would shut down hours before the rest of the park. Perhaps early on when Rise was constantly having problems this made sense, but to still be doing it now? What benefit does that serve the park's guests?
I really don’t understand the extreme issue people have with the reservation system. I have family right now at a Magic Kingdom, and it’s busy, very busy, but it’s been booked-up for about a week. It would be even busier if it didn’t have reservations. That’s a fact. It does serve a purpose.
It causes very little inconvenience to vacationers from around the country and world unless you are trying to book a trip within the next few days. Anyone who books a trip, will wander on Disney’s website ahead of time where it makes it explicitly clear reservations are needed.
It’s no different than needing to buy a ticket ahead of time to a music festival or sporting event.
Outside of a select few days, day-paying guests are unrestricted by reservations, but the reservations do screw over passholders. Disneyland is absolutely worse for passholders today than 2019, for example, because their access is much more restrictive and the death of free skip-the-lines. Will elaborate further later.
Anyway, now to address points you made:
You seem to be operating under the assumption that I'm mostly talking about Covid when I mention the entertainment cuts. I'm not. To be sure, there's a lot that's still there, a lot that's still good, and there's definitely more of it than there is at, say, WDW. But I'm specifically referring to some of the groups and shows that are no longer there and were cut between my first visit as an adult in 2013 and my last pre-Covid visit in 2018, including:
-Billy Hill & the Hillbillies (a demonstrably popular group that nonetheless somehow ended up at Knott's because of Disney blundering)
-The Laughing Stock Co., and a subsequent dueling piano show (BH&THB also were in Golden Horsehoe-with each act it appeared to get smaller and smaller scale)
-Mad T Party
-The aforementioned Pixar Parade at DCA
-The Happy Camper
-Oparation: Playtime! Featuring the Green Army Men
-A dance party that would go down the parade route prior to the main DCA parade (in 2013, Phineas and Ferb themed)
-Minnie's Fly Girls
-Instant Concert-Just Add Water
-With the loss of Big Thunder Ranch came the loss of another venue
-A whole slew of Tomorrowland Bands that would rotate and play actual music in the park and attract dedicated fans-all replaced with WDW-esque dance parties
I'm not going to say that all of these things were 100% my thing, or that I even saw all of these things (I actually didn't know the Happy Camper had ever been a thing until I pulled out my 2013 entertainment guide from that trip, but I love the idea of what seems like a charming little throwback sort of leisurely show-just a place for people to sing campfire songs. Love it). I know that they have brought in some entertainment and characters that didn't exist at that time, notably all of the things they've brought into Avenger's Campus. But there's a number of things that disappeared between even 2013 and 2018 that were never really replaced, or given inferior replacements (the dance party thing, for example). Additionally, comparing those 2013 and 2018 times guides is instructive-in 2013, both parks received their own four-page times guides, with DL's completely full of stuff (DCA filled three pages with entertainment, and the backside with guest info). By 2018, both parks had been consolidated into a single times guide pamphlet that was additionally smaller and printed on less sturdy-feeling paper. In 2022, either I just flat out never grabbed one (unlikely, given that I have tons of maps and entertainment guides from previous visits) or they just didn't exist and they directed people to the app. Declining by degrees.
Even before they outright killed some shows, there were some shenanigans that sometimes happened over time. Like the way that Magical Map went from featured show to a show they could barely bother to run on weekends. Things that just didn't make sense and wouldn't have happened in the past. To me, it's a clear decline.
And here I must explain why I strongly disagree. Ticket price increases have continued to happen anyway, and will continue regardless into the future. At this point, the price for Genie is too low, which results in WAY too many people using it.
If Disney wants a paid skip-the-line, I personally wish Genie+ was priced like Universal’s Express pass where only a select few bought an extreme upcharge to minimize the effects on standby, but that serves a different purpose entirely. The only real benefit goes to a small group once-in-a-lifetime wealthy guests.
This was true for FastPass as well, but at least then it was free and theoretically everyone could use it. Now there's an upcharge, and it's priced at what seems like a "value" price of $20-30 on the face of things. But other line skipping services (Universal Express, Flash Pass, Fastlane, etc) are priced significantly higher, and as a result, the standby line is significantly less affected at other parks because few will pay for the privilege at the price that is being charged. With Genie, the price is too high for some to justify, but low enough that it's justifiable for enough people so that it is widely used and significantly impacts the wait of the standby line (and all of these systems demonstrably impact standby waits-witness the way that waits for rides like Buzz Lightyear and Monsters Inc, both of which could pretty much be reliably experienced in 15 minutes or less most of the day, both ballooned in popularity, resulting at one point in a two hour wait for standby, for Monsters Inc of all things. So as a result, Genie has the MOST negative impact to a guest that doesn't use the service of any such pass in the industry.
I strongly agree as well, but the old Fastpass system subsidized the trips of annual passholders while harming the inexperienced guests. Annual pass holders not only knew how to use the system, but they knew which rides to prioritize, etc, so they extracted substantial value from it. Even a raw standby system is exploited by passholders who know better times of day to ride and that wait-times are often inflated/which waits are worth it.
Additionally, there are limitations that exist with Genie+ that didn't exist with either FP, MP, or FP+. With Genie, I can only ride each attraction once per day. This assumes that I find equal value in every attraction, and that's just not the case.
I’d argue the average goal of a day-guest is to experience a lot of everything, rather than a lot of a few things (which more closely aligns with passholders). Preventing a few people from clogging up the access is more valuable than giving them a bunch of rerides. Disney is trying to maximize the average enjoyment at their parks. Theoretically saying riding Space Mountain once produces an enjoyment of 1, but riding it a second time, because it’s more familiar, gives an enjoyment of 0.7. Letting a new guest who hasn’t experienced the ride redeem an enjoyment of 1 maximizes overall guest enjoyment. While people will say Disney doesn’t care about the guest experience, that’s just false. They know if they make it better, they can charge more for it, so there’s always a push to make the parks better.
Furthermore, it's a limitation that didn't exist prior to Genie+. Why could I ride Space Mountain as many times as I desired three years ago with FP or MP for either free or a similar price to what I'm paying now, but suddenly because it's Genie I can't? And now I don't even get access to all of the park's attractions with the line skipping because now the most highly coveted attractions are about $20 apiece by themselves?
If I had to guess, the volume of released ILLs is much lower than normal Genie availability, but in terms of people paying for Genie, it’s better to be forward and let people know they won’t get a top ride (that’s super hard to get) than let most everyone be disappointed and feel scammed because they didn’t get it. That said, 100% these rides should just be all standby, but depending on how Disney uses the cash flow (it’s estimated Guardian’s ILL revenue will cover the construction cost within about 4-years, so while this may be optimistic, we will know shortly if they treat ILL as a ride-construction budget, especially if ILL demand decreases within a few years of its debut).
I also want to point out that Disney is pretty much the only company that puts such arbitrary limitations on how I can use their system-if I were to go to Knott's, I could ride whatever I wanted, whenever I wanted, as many times as I wanted. At Six Flags, it wouldn't be as flexible, and it would give me a return time like Disney does. However, I'm still free to more or less do what I want, when I want, as many times as I want. How can Genie be an upgrade in the context of not only what FP/MP used to be, but in the context of other systems of other parks? From every way that I can see, it's precisely the opposite.
Completely separate systems with completely different motivations and goals. They’re not comparable.
Additionally, the idea that it will help the vacationers at the expense of the locals? That's true, but if I'm a local and I continue to see people fly through the Genie line (because, again, so many people will buy it because of the low price), that's not going to endear the place to me.
100%, locals get the short end of the stick.
And as much as sometimes there are annoying overzealous locals, DL still needs them and has shown through the way they've handled things like, say, the Magic Key program that they continue to make choices that are only logical if the locals are truly going to keep showing up no matter what-something that may not be as true as it once was.
Yup, locals belong in the parks and they should be able to experience the parks to their heart’s content.
It is nonetheless an example of declining by degrees, is it not? Of small touches that used to set Disney apart that they've now decided aren't worth maintaining?
It is something that is a personal negative that I now have to consider that I didn't a few years ago. Is that not a valid reason for me to be frustrated? I'm sure you have things that you don't care for that wouldn't bother me in the slightest, but it matters to you, and because of that, it's important. You have your things, I have mine.
It’s valid to be frustrated.
Except that the point is that when I am hungry, I would like to have the choice to eat now, and I should be able to assume as a guest that I will not be inconvenienced if I just want to get into a line for a nearby restaurant. But that is not accurate, as Disneyland has essentially goosed the system by making virtually every restaurant have only a single worker for a line of people waiting to get food that is just as long as it would have been five years ago. And not every mobile order experience I had was smooth-my friend and I ordered a snack in the confectionary and there wasn't any clear signage or indication of where to pick up our order, and the CMs weren't particularly helpful either. Additionally, I like to save up for my trip and pay with Disney gift cards, which are less intuitive to use on the Disney apps than they should be. So it should be seemless, but in my experience it's certainly not to that point. Perhaps it will be in the future, but seeing as Disney seemingly has no idea how an intuitive app works, I doubt it will ever be where it should be. Not everyone has or wants to use their phone to order a meal. If I have to wait a little bit of time in a restaurant to be able to order, that to me is more tangible and understandable than "you can get your food in 40 minutes" on the app and I'm nowhere near the restaurant in question.
I'm glad you enjoy it, and I'm not denying that it can be beneficial. But I don't appreciate essentially being forced to use it because of their desire to save some money on staffing.
Having the option to order using a regular line does not force you to use it. While anecdotal experience is valuable, I’ve had plenty of negative human ordering experiences long before mobile-order was introduced, so let’s just call a stalemate.
Anyway, you shouldn't be a customer, you should be a guest.
AND value has gone down, by virtue of things that had once been included no longer being included. It's not a 1:1 comparison.
Sure, to some people, as prices have risen at a rate faster than inflation, value can absolutely go down, even if the overall experience is better. Some may find the improved experience (if we assume it’s improved) to be worth more than the increase in price, and others won’t. Hard to argue again that.
It doesn't ruin the experience, but remember when Disney had the reputation of being a company that thought of everything and being proactive at addressing issues in the park/resort experience? They built that reputation, and for a long time they deserved it, and they still crow about how meticulous they are in every single piece of company literature they publish. Yet that is not shown in their actions. While I personally didn't use any businesses on that side of DTD other than eating at Earl from time to time, it is nonetheless indicative of a company (or DLR leadership team) that is clearly acting without a plan. I can't imagine the Disney of Walt's time, or the Disney up through the early nineties, just demolishing something without clear, concrete plans to immediately replace those services with something. It's not like people suddenly decided they hated Rainforest Cafe and left it destitude, you know? Or like ESPN Zone suddenly didn't fit in the context of modern Disney, the company of synergy and brands. They would have made more money, and the space would be more aesthetically attractive, if they had let those tenants stay in place until they had some sort of plan. And even if they were at a point where the contracts were going to expire and businesses were going to be displaced regardless, they should have been proactive at making sure everything was a go by that point. Clearly they didn't, and that doesn't reflect well on them.
I think a lot of plans and their scale, ambition, and overall scope are up in the air right now, they easily could’ve had a plan, but then realized the space had the potential for a lot more. Definitely a tad sloppy, but depending on the end-result, I’m not upset yet.
Frankly, that Earl location must have made bank, because the fact that they keep coming back even as they've had to deal with a lot of nonsense from Disney beggars belief.
I am genuinely looking forward to experiencing MMRR, and get the feeling that I will enjoy it more than many here. It sounds perfect for the area, and Toontown has needed some love for a long time. I'm hoping that this will be an improvement and I can 100% get behind.
Perhaps this is where not being a Star Wars fan leaves me out of the loop, but I genuinely don't see any way in which Smugglers improves upon what Star Tours 1.0 AND 2.0 have done in the time they've been around. And it's similar enough to Star Tours to be redundant in my eyes, and clearly park guests must agree, because Star Tours last year had shorter lines than I have ever seen before. It's not even genuinely interactive for most guests-and I'm still not convinced that most people actually want that level of interactivity in any case, no matter how much the theme park industry crows about it.
Variety is the spice of life, if every ride was as interactive as Falcon, I would not be a fan, but I think Falcon is a great, if flawed, ride and concept. As for their redundancies, to me the only overlap is the IP and that they’re simulators, nothing else. I hope Star Tours never closes because it’s truly a great ride, but all around the world it seems to get low waits now, which scares me regarding its future. Add mando, perhaps? Tokyo, which doesn’t have Galaxy’s Edge, and Paris, which doesn’t have Galaxy’s Edge, both fail to pull impressive waits for either, with a pre-covid visit to Tokyo shocked me when they had several simulators closed in the middle of the day due to low demand.
So now the longevity of a genuine park classic is more in question than it was in the past because Disney opened what is basically a glorified knock-off in the same park? How is that smart planning? Does that not point to a lack of imagination to envision Star Wars in a theme park beyond a motion simulator (and even Rise has moments where it too engages in Star Tours cosplay!), and shouldn't we expect more?
Falcon isn’t “just a motion simulator” and Rise’s 30-second simulator portion has a one of a kind impressive drop sequence.
To me Webslingers did nothing to improve on, say, Ninjago at Legoland, which did the same sort of interactive thing back in 2017. Perhaps it's a me problem, but I don't feel like the ride did a particularly good job explaining what we were supposed to do on the ride. And again, it just doesn't make sense to me that Universal opened a far more-impressive Spider-Man attraction more than 20 years ago, and rather than taking advantage of the fact that one of their most popular characters can actually have his own theme park attraction in California and do something to raise the bar, they build...a glorified Midway Mania in sleeker clothing. For the character and the alleged leaders of the theme park industry, it's a letdown. I'm not saying that they shouldn't build smaller rides, but why not both? It's certainly not an attraction strong enough to anchor the opening of a new land, and retroactively adding Guardians into Avengers doesn't really solve the problem either. They NEED an anchor, a reason for people to care, beyond Webslingers and a pre-existing ride reskin.
They are building an anchor. It’s the Avenger’s E-ticket. Avengers campus feels like Galaxy’s Edge before Rise opened. That said, It’s still better than what previously held it’s spot, and thus, made the park better.
It’s a shame they haven’t built the E-ticket ride yet, but I’ll admit, I haven’t been impressed with the concepts I’ve heard so far, so hopefully when it does happen it’s really good.
As for the Ninjago comparison, I honestly have to disagree. Yes, they use the same concept, but I don’t think the ride is based off a gimmick, I think it’s just a good ride. It doesn’t feel like TSMM and that’s good. Everyone doesn’t need to love it, and that’s fine, I just think it’s a solid ride and positive addition.
The alleged leader of the theme park industry should know this, but given that they did something similar with GE, perhaps they don't? It doesn't speak highly to their abilities in any case. Maybe I'd like the land and attraction more if I were more into Marvel, but honestly the whole area is just less aesthetically pleasing and pleasant to be in than ABL was. And I personally can't get beyond the vast disparity between what Universal is offering as their Spider-Man ride when compared to the much newer, but less impressive, Disney offering.
The only similarities between Universal’s Spider-Man and Disney’s is the IP. They have completely different goals, and I think both achieve them. I fully agree that Universal’s Spider-Man is better, but again they’re only tangentially comparable.
I disagree that the Soarin' change is minor. While Soarin' over California perhaps wasn't intended to be a park-thesis attraction, that's what it ended up becoming as one of the few unqualified successes of OG DCA. And yet they threw it out to replace it with a CGI fest where fake animals throw things in your face and you go to weirdly-askew and much more obvious (read: predictable) landmarks, all scored to a less impressive derivative of the original soundtrack. There's probably some nostalgia at play, as with anything else, but still-they did a park landmark, a park classic, dirty. As I've said, the OG Soarin' was an attraction I did multiple times a trip, and World is lucky to get hit once. Maybe that's another me problem, but I genuinely believe that the loss of the original Soarin' was the first, and in many ways still the worst, DCA change that made me less invested in the place. It's been all downhill from there, and perfectly symbolic to me of a park that lost its way.
I prefer SOC, and while I’m the type of person to only ride Soarin’ around the world once, if it wasn’t for the limited ability to see around the world at other parks and during other months, it would’ve gotten my 1-ride treatment as well.
Yes, I think it’s better, but I think the rides are comparable if you never experienced the original, that said, the theaters should alternate or they should have the one theater do one and the other theater play the other, similar to Mission Space.
I'm not going to go into this because I don't feel like I have anything to say here that is unique from what I've said in the past, but I honestly feel better and more uplifted leaving the following parks than I feel leaving DCA, in no particular order:
-Knott's
-Kennywood
-Knoebels
-Disneyland
-Cedar Point
-Kings Island
-Silver Dollar City
-Six Flags Fiesta Texas
etc.
Highly recommend going to Dollywood or even the European classics like Phantasialand and Efteling if you can!
Disneyland is absolutely better than DCA, no argueing against that, I just don’t think DCA is terrible by comparison.
I can't speak for you, but it appears to me that you may be allowing your feelings about IP you like and what you felt was an excellent piece of day-ending entertainment elevate the rest of the park more than it perhaps deserves. And that's fine. But that doesn't jive with my experience with the place over the last decade. If I'm incorrect in my reading, you are by all means welcome to refute it. It is only an impression and nothing more.
We only did WoC once because we head to the airport on the second visit’s evening, but I think you’re saying the IPs within WoC? I love WoC, just standing there for the post-show is gorgeous. After WoC, just like with IRoE, I have to stay for a few minutes to process my thoughts. I think this is an odd impression, I don’t exactly know how to refute or respond to it? Only way would be to say I hate all the included IP? But that’s not true, even if I didn’t love or even like some of them.
As I've said, it's a lot easier to say there haven't been (or to not see) a thousand minor inflictions if you've only been twice. That's the nature of how it is to visit parks. You could undoubtedly point out things that used to be better at parks/places that you frequent that I wouldn't notice or wouldn't strike me as significant, but nonetheless held some meaning for you personally.
Of course, Disney park fans are very vocal about what they perceive as the way things should be, and sometimes they, as are any members of fandom, are subject to spout hyperbole. I remember seeing complaints about Project Sparkle and so on that didn't at all register to me and seemed to be an overreaction. If someone does genuinely go to Disneyland and all they can see are the negatives, they should probably take a break from visiting, because we both agree that there is a lot they still do right. BUT if basically every person here regularly visiting the parks can list a number of things they don't care for in regards to how the park is currently run, or how this or that thing that had value to them disappeared over the past ten years, should that not be cause for concern? Especially if there are concerns that many, MANY people share? It's definitely true that people can get bogged down in negativity, and that many of those complaints might strike others as nonsense. But that doesn't inherently mean that every negative thought or gripe is wrong.
Restricting myself to only Disney parks, I would say the only parks that across the board made almost entirely positive decisions were Hong Kong and Animal Kingdom. Some are more arguable (Hollywood Studios), but I'd say most others were defininitively better ten years ago (and even TDS' Fantasy Springs would have to be pretty incredible to make up for the massive downgrade in entertainment that has occured at that particular park over the past ten years). Again, doesn't mean that they're bad or terrible now, or that I can't/won't enjoy them when I visit. But I'm not getting the value for the money that I did ten years ago.
Speaking of pricing in general: over the past decade, pricing has skyrocked significantly across the board, and again, things that used to be included in large or small ways simply aren't anymore (everything from bread at table service restaurants to FP and so on). Unless you have unlimited funds, that does start to wear on you after awhile and affect how you see the place. My dollar doesn't go as far as it did ten years ago, and while I still have fun, I do think I am justified in being frustrated by that fact. Additionally, the way the resort is increasingly engineering your experience and directing you to your phone and revenue-generating schemes (i.e. park reservations, mobile order, Genie, more and more of the Fantasmic viewing area being reserved for dining package guests, etc) in a way that makes your experience less free and more stressful than it used to be, while the resort has simultaneously closed off or eliminated several quiet places to take a breather from what can often be a chaotic overwhelming environment even at the best of times (i.e. Big Thunder Ranch, Court of Angels). That doesn't mean there isn't still good there, but it does mean that a number of changes that have had a negative impact have nonetheless occurred.
The experience HAS been altered. Not to the point that it doesn't have value, but it has less value than it used to for many people. If you disagree, that's fine, but your experience is not the only experience.
Hundred percent agree, addressed this earlier and will more later.
Other people have watched the decline over a longer period of time and have visited more frequently, and their opinions are certainly valid on this topic. No one that regularly posts here thinks everything is bad-if they did, they wouldn't still go to the parks-but there is plenty about the resort that could be pointed to as decline. But I don't think there's anything wrong with expecting more-we should expect more. We DO expect more. If we didn't, we wouldn't still be here talking about this and hoping for things to be even better than they are right now. We know this not just because of what Disney could do in the future, but because we saw and experienced them doing better than they are now with our own eyes.
I appreciate, and wish I could share, your optimism. But please understand that if I'm being negative, it's not just because it's fashionable to be negative online or on forums like this. So if you think the resort is better than ever, that's great-but understand that many will not share that opinion for a variety of legitimate reasons.
My main overall gripe, and probably a distinction I should’ve made previously, I think the Disney experience for first timers and non-passholders is overwhelmingly better now that it was previously.
As for passholders, the argument can be made against. I’ve been a passholder for chunks of most of my life, but because they are now so expensive and not always sold, I haven’t been since covid. I had an annual pass to WDW, Universal Orlando, and Six Flags when COVID hit. Since covid, I’ve only gotten my six flags pass again but only because it was $60 one year and then $30 to renew. WDW is very frustrating from a previous passholder perspective, and I imagine it’s similar for Disneyland. Prior to Covid, I believe I only bought day-tickets to WDW once in my life, yet since then, I’ve but the bullet three times and yikes. Strikes a pretty penny. I also think certain aspects of WDW are better than ever, while others have downgraded, but overall still think it has improved,
The pricing is indisputably expensive. But I don’t think it effects the quality of the experience. No one likes spending more money, of course, but it should, in an ideal world, only effect your willingness to indulge in the experience, and that willingness will vary from person to person. It’s unfortunate that Disney has gotten this expensive because it prices a lot of people out, but, in the end, the value of money differs wildly from person to person, so ultimately personal conclusions need to be made. In addition to increased ticket prices, I think Genie is absolutely necessary for all infrequent day-guests, so just consider that an adage to the ticket price.
My overall pith to all this was that if you’re considering a Disneyland trip, and you’re debating whether you should or not, especially if you’re on the east coast, you should absolutely just go, I really don’t think you’ll regret it. The parks are awesome, and I’d argue provide tremendously better value for your money. Disneyland may be the greatest theme park in the world, and it just keeps receiving love and additions. If you’re considering a trip, just go, was honestly one of the most enjoyable trips of my life and I intend to return soon.
Saying that is necessary to counter the overtly negative impressions and perspectives from passholders. Ultimately, I would argue the average enjoyment at Disneyland is higher than it was pre-pandemic. The parks look gorgeous, the shoes and entertainment are great, and the attractions are world-class.
And finally, as quick little caveat, I feel like the parks have been changing at an unprecedented rate, both operationally and other ways, compared to pre-pandemic trends, so a trip just a few months earlier can feel incredibly different.