Ah, so I got further info from UT on Tuesday. Apparently Disney Mgmt had not told Disney's UT rep about the changes by end of day Monday.
The policy affects people who buy a ticket before a price increase.
If you want to upgrade a pre-increase ticket, after Disney raises its prices, the new rule is that you have to pay the difference between the old ticket and the new ticket first, then do the upgrade.
For example, if you buy a 5-day ticket for $350, then the price goes up to $370, then you want to upgrade to a 7-day ticket, you'd pay $20 for the difference between the old price and new price of your current ticket, then on top of that you'll pay whatever the current incremental difference is between the 5- and 7-day tickets.
No one I've spoken to knows whether Disney will apply this logic to their own tickets. So far I've only heard it for 3rd party tickets.
Disney seems to be aiming the policy at people who're buying one of the 3rd party, 4-6 day tickets with no expiration, then upgrading to 8,9, or 10 days on their next trip. I've heard from UT and Official Ticket Center folks who say this is a small fraction of their overall business.
I'm surprised about a couple of things:
- This seems like an arcane policy change that confuses a lot more people than it affects.
- If Disney doesn't have the policy for its own tickets, it's the beginning of Disney putting the squeeze on 3rd party wholesalers. That's not good for consumers.
- I don't think there's any way we're going to see ticket booth CMs enforce this policy consistently, without a computer system to help out.
Sorry for the confusion on my initial comments.