bhg, I actually see your point, and somewhat agree. But if you take that logic and run with it, we never would have had original fast pass or Key to the World cards or monorails to ride from the TTC to the front gates or 3-D shows or any number of things. Those were all technological advancements that they "forced" on the guests. The difference is when those started, everyone didn't have a website to whine to.
Transitions are tough. The move to MDE hasn't been perfect, but for the vast majority, it's gone well. WDW is bursting at the seems with people who are using it successfully. It's really not that complicated, and when it doesn't work, which happens with any technology, there are plenty of examples on this site of IT/CMs helping and fixing it with a phone call.
I do get that MDE and FP+ are not everyone's cup of tea. But let's be honest, there are a few posters on this site that will complain about WDW no matter what they do. When one person claims multiple IT issues that are clearly unrelated, well, I think it's fair to say that Disney IT is not the problem.