wow...over reusable mugs.
4 skin
The position I have though is exactly like you stated. Written information overrides what a CM says. Humans can make mistakes. The written rules will always take precedence. Of course nothing is ever black and white at Disney. The official rules are frequently bent but in this matter what I care about are the official rules. Was a life time mug ever on the books? That is all most of us really want to know.
I do not know how many times I have to say this but I do not care even one little bit about people refilling mugs. I know what the official policy is and I know the CM's look the other way either because they are told to or because they don't care. The only thing that I have been trying to ascertain is proof that a lifetime mug was ever OFFICIALLY offered.This where the argument stems. That is not always true. For example, a ticket to a Broadway show clearly states that the ticket is non-transferrable, non-refundable, and no exchanges. Well, I guarantee you that if you miss your performance, they will let you see it another time. If you buy a ticket, you can most assuredly give it to anyone you please, and under certain circumstances you can get your money back. So written rules are not concrete. They are an indication of the company's OFFICIAL policy, but may not represent the ACTUAL policy. And that's the case here. Disney's ACTUAL policy with regards to refilling old mugs is to let guests do it. How do I know? Because refilling old, outdated mugs is widespread throughout the resort, and there is no evidence that a CM has ever approached a guest and stopped them. Over a period of years and 26 resorts, there can't be THAT many CMs who don't know or understand the policy on refillable mugs.
I am one who brings my old mugs back every year as long as the design is the same for that time frame. I go every year and I refuse to have 5 of the same mug sitting in my cabinet at home since I have so many already. But if they get a new design then I will buy a new mug. So when I go again in 2011, if they change the mug design, I'll buy a new one. If not, the old ones coming with me. Hate me if you will, I dont really care
This sounds like a job for Disney historian Dave Smith.
If anyone can find out if the mugs were ever sold and promoted as good fer life, he's the guy. :lol:
Wow. :brick:Are you in politics, by any chance? The ability to rationalize improper behavior is strangely similar.:hurl:Well I'll admit it since I now know I'm not the only one...
First I live locally and am in the parks very very frequently, so staying anywhere on or off property in a hotel just doesn't make sense. I have the mug and use it when I eat at the resorts or it's just too hot and/or crowded to do anything in the park so I'll catch a bus to a resort just to relax for a bit and enjoy some beverages.
Now in fairness I do buy a new mug every time a new design is out, it just seems like the right thing to do considering how much use I get out of them. Oh and plus you can buy the mug at one of the all star resort's, pop century and POFQ to use your TIW card for a discount.
I feel the exact same way, and I do the same! If the design changes, I buy a new mug. If I visit in May, and then go back again in July, I am not going to buy another one of the same mug! I'll be taking my 2009 mug in October, and if the design has changed I will gladly buy a new mug. If the design is the same, I will reuse the one I have.
I may stop buying mugs all together, if they find a way to limit your uses and/or force you to keep buying the same mug every trip. I can go to Wal Mart and buy a case of cokes for cheaper anyways.
Any of these options, to me, would be better than forcing repeat visitors to buy the same mug everytime they visit. But, hey, what do I know? I'm just an evil coke thief......:shrug:
As I've stated multiple times in this thread (and have been subsiquently ignored), I don't think this patent that Disney is applying for is a direct response for people using old resort mugs. I think its more of a response to people using ice buckets, McDs cups, QT cups, Coolers, etc... basically items that they did not purchase at WDW. If you bought a mug in past years then at least you dished out the money for a mug and thus CMs are willing to look the other way, however if you are using your QT mug or old water bottle you brought from home, then thats more of a problem since you have spent no money at all to justify taking beverages.
Refilling an old Disney Resort Mug = Questionable but okay in most situations(given the reusable mug debate)
Refilling an old water bottle or McD's cup = A serious problem and a blatant disregard for rules/policies.
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