Saw an interesting post on __________________________________ regarding the original & UNM shows as (they claim in their post) Disney looks at it.... guess they used to work there as a CM.... not sure of the validity of what they posted, BUT I did find it quite interesting and thought Id paste it over here....
Author was FOXXFUR.....Post 38 in that thread and she was responding to our very own EPCOT EXPLORER
...........
PASTE BEGINS
Crunching Tiki Numbers
Originally Posted by
EPCOT Explorer
Honestly, what stage show garners a line?
People gather, it opens up, new crowd. There's never two crowds waiting, ever.
Foxxfur responds:
But that's not really the point, it's that the utilization was pitifully low. Really, really low. Swiss Family Treehouse, which costs the company nothing to run because nobody ever staffs it, got better numbers. Most theater attractions don't have lines (Voyage of the Little Mermaid and Philharmagic notable exceptions) because of how large Disney theaters are, but their utilization can be quite good, which is the important number to Disney.
Utilization, by the way, is the number of people the show/ride can hold in an hour divided by the number of people who actually did ride it. The OHRC (Operational Hourly Ride Capacity) is 98% of the possible capacity. So if the Riverboat can hold 450 people and it runs twice an hour then the OHRC is 900. If 376 people ride it in an hour, then the utilization is 38%.
As for the Tiki Room.... the capacity for that is about 335 per show. When running the original show, this meant that the Tiki Room could run 3 times an hour and move through 1,005 people per hour. Not a bad number.
So. Along comes Under New Management, which was originally an 18 minute show. This meant Disney could easily have run it three times an hour and still had the same capacity. But during the show installation, Eisner sees it and orders WDI to cut the duration of the show
in half. We now have a ten minute show. But what does this do to utilization?
Basically, you can now run one show every 12 minutes, or about five times an hour. The OHRC is now up to
1,675 an hour. But how many people are really going to wander into any show waiting area with what is really only a ten minute window? I worked at UNM for a month or two once and I can tell you... generally about 10-25 people per show. Or, averaged, 125 people an hour. Hardly ever more than 40 persons per show at peak times. 40 people a show every twelve minutes may not seems so bad, but wait. That's a utilization of... wait for it....
0.119%, or, rounded in Disney's fashion, 11%. Remember that Country Bear Jamboree regularly pulls in 40 - 70% of their capacity, as does Hall of Presidents. Riverboat, one of the
least utilized attractions in the park, usually floats around 25% utilization. And I was
nice and counted those numbers for the Tiki Room during peak season. The overall utilization over the course of the entire day was often more like 7%.
Or, on a normal day of 40,000 people in park, if 7% of all guests in the Magic Kingdom saw The Enchanted Tiki Room, or about 2,800 people total. Remember that it's not uncommon for a ride like Pirates of the Caribbean to hit 65% utilization on a target day of 40,000. Over half of everyone who walked into the Magic Kingdom saw Pirates, whereas less than 10% saw Tiki Room.
That's the real problem WDI faces with Tiki Room. Makes the show too long, and people will want to walk out. Make it too short, and you create numbers a third-tier attraction like Tiki Room will never be able to pull in. I think they should aim for something like 15 minutes, which is about as long as CBJ, which makes its' numbers just fine.
ANYWAY. I know most people out here don't know how Disney actually gauges the success or failure of any given attraction from an Operational perspective, so there it is. Have fun!
END OF PASTE
source:
http://www.__________________________________.com/forums/showthread.php?p=32558