Rista1313
Well-Known Member
Good grief! It sounds like Facebook has really started an ugly chain of events!So I woke up to find an email from paypal saying we were charged $953 from Facebook. Said it was an automatic payment????? Um what???? I didn't set up any auto pay. Our paypal is through our personal account. So I went to paypal and lo and behold there was in the auto pay section Facebook in there with an auto pay. I didn't do that. I clicked the turn off auto pay for it and then changed my paypal password. I called my bank and then told them I didn't authorize that charge. Luckily the charge hadn't come in from Paypal. I then clicked into paypal's dispute form and filled it out. They also had a direct link for the seller. It brought me to facebook and a form to fill out. I filled it out and said that the charges that we were charged were unauthorized. Then I get within 2 seconds an auto reply stating why the account was billed. It then had 5 faces from happy to sad and asked how I felt about the response. I clicked angry of course and then saw another thing to click that said to reopen the case. I then wrote what the problem was again and sent the reply. I am guessing this one goes to an actual person. Then I saw as I was searching through payments that our personal paypal was indeed listed as a payment method. It had been there since 2014. So, when the debit card was canceled and the payments weren't going through, fb went to the next payment method to charge the account. Hoping this gets resolved because this is just unreal. Then I looked at the history. The previous 90 days we had ads (boosted posts) totalling $16. Anyone see the problem here? Canceling the fb account for the business after this is done.