iPhone craziness. Pay attention
@donaldtoo Reconsider upgrading the software at the moment.
It all started with an issue with connectivity to charge after ruling out cords and plug. It was draining battery connecting and disconnecting.
So we knew Apples stand-bye was you need to upgrade software. Backed up phone barely accomplished that with the phones connectivity issues but it did, I worried more about my photos than anything. Phone froze on Saturday with Apple Logo and load bar. Several hours on tech support online Chat ending with first appointment 'till Tuesday. Purchased a burner phone on Sunday. Good thing. They gave me a new phone on Tuesday, that evening went to pull all the contacts, texts etc off the laptop backed up. And the freak'n thing again froze the same way as it did Saturday night. 3 hours tech online and offered only an appointment, first available Sunday the 27th.
Walked into Apple near opening this morning without required appointment. A nice young woman had pity upon me. She took the phone and went and looked at it after she listened to my tale of woe. She sent us away while she wiped the phone and restored it and upgrded it but also saying after 2 tries to restore from backup they quit that and won't try anymore and neither should we. At this point I want my phone and am so tired of dealing with this for hours on end multiple days and especially Apples canned online responses like I know how you feel, I too know how difficult it is to live without my phone....and similar bonding attempts. One supervisor actually typed if he could get on an airplane and bring a big bag of iPhones to my home until he found one that worked he would do that for me but he couldn't. Seriously how condescending.
So I went back 20 minutes later and the nice woman handed me my new phone of yesterday and told me not to try to load the back up to the phone to restore the data. She went on to say maybe, maybe in a month or so all the problems they are having will be fixed and it might work then.
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Just wish they leveled and were honest like that days ago and I wouldn't have kept trying and freezing.
So now I am trying to relocate all my contacts.
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And this cured me of thinking about upgrading this laptop to Windows 10.