Stuff like this really shouldn't happen....

[Baron Von Capybara]

Maybe a trash can doesn’t. But my family has had annual passes for a month after not having them or going since 2011. We have been to a park 4 times.

Trip 1 to EPCOT- Spaceship Earth down half the day, Imagination goes down while we are on the ride and had to be escorted out.

Trip 2 to MK - Haunted Mansion stops working twice for 10 minutes at a time while on the ride

Trip 3 to MK - Monorail down all day, Railroad down for 2 hours, People mover down for 15 minutes and then another 5 minutes while I’m in the queue.

Maybe we are just snakebitten having passes this time around. But I can count on one hand the number of times rides were inoperable at all when we went to ride them when they weren’t scheduled for refurbishment in the entire two years I had annual passes before.

To me, the lack of quality is definitely noticeable now in rides going down, the trash can issue here, and the constant tarps up in Magic Kingdom while they repair or refurbish a building. The latter has been ongoing for years but I still can’t stand it. And as others have said, there’s no reason for it. Tickets cost over $100 for 1 day. Parking cost over $20. It isn’t like they are charging $40 for admission and $5 for parking and just barely hanging on.

Remind me never to vacation when y'all are there.

 

[spacemt354]

. I don’t think we’re making excuses, we’re being realistic. Things like this will happen from time to time in any setting.

Proper show is a key element of any theme park...trash overflows naturally, but just leaving it like that is a different story. Obviously there is not enough info from a single picture to make a claim either way, but I'm not sure why you're going on the offensive to shut down opposing viewpoints resorting to hypocrisy in the meantime.

 

[PaulZ]

Remind me never to vacation when y'all are there.

Then this will be the one Saturday I can guarantee you should go and enjoy yourself. Im staying home, pretending to be British, and watching the Royal Wedding. I expect you to all join me and we can discuss starting at 4am Saturday.

 

[DisneyDoctor]

Proper show is a key element of any theme park...trash overflows naturally, but just leaving it like that is a different story. Obviously there is not enough info from a single picture to make a claim either way, but I'm not sure why you're going on the offensive to shut down opposing viewpoints resorting to hypocrisy in the meantime.

Except for when you judge people's character

You got me there @spacemt354.

 

[Baron Von Capybara]

Then this will be the one Saturday I can guarantee you should go and enjoy yourself. Im staying home, pretending to be British, and watching the Royal Wedding. I expect you to all join me and we can discuss starting at 4am Saturday.

Just going to book my flights ...

 

[Tom Morrow]

OK, I suppose it could happen. I do know one of the reasons though. That last time I was in Universal I was looking at the park map trying to get my bearings and a custodial team member stopped and asked me if he could help me find something. I told him that I had just figured it out, but thanks for asking. He then asked me where I was from and commented on that and spoke with me for about 10 minutes concerning the park and the Harry Potter changes. He was friendly, engaging and willing to interact with guests. So, I probably am responsible for the all important trash can to not get serviced. My bad.

Just as a side note, I don't remember any CM, custodial or otherwise ever actively asking if they could help. That particular week, Uni won my admiration and Disney lost a lot, but, it didn't have anything to do with trash cans.

Maybe the Disney custodians are too busy actually cleaning the park and changing trash cans to engage in 10 minute conversations? That's a nice anecdote, but the overwhelming consensus is still that Disney has superior guest service to Universal. I love how Universal has morphed from "the lesser resort down the street" to "cherry pick examples from to shame Disney, the place we supposedly love, at all costs" in the WDW fan community.

Edit: And for those of you not following this side conversation, this is about how I mentioned that i see more overflowing trash cans at Universal on the walkways AND queues. Queues are one thing because they are hard to get to due to being full all day. At Disney I almost never see an overflowing trash can outside of a busy queue.

 

[Greg in TN]

It was to Blizzard Beach Sunday. It went fine. I’m not going to blame them for the thunderstorm.

But if they'd put the dome up quicker the thunderstorm wouldn't have mattered. Just sayin' .....

 

[DisneyDoctor]

I guess you could say this thread really is all about taking out the trash..

View attachment 284446

CSI! Love it, didn't wanna leave you hanging haha.

 

[AKL2003]

That exact garbage can looked just like that last week when we were there (which is unacceptable, if they can not maintain it then it should be removed)...we were in WDW for 9 days and it was the ONLY garbage that was overflowing. We go about once a year or so and my husband and i both commented that the parks looked cleaner this year than they have in a long while.

 

[Damon7777]

This kind of stuff has always happened at Disney parks.

Paris, yep big time!
WDW, periodically/occasionally
Tokyo, nope....would be considered a freak occurrence

The frequency of seeing a trashcan overflow like that in Tokyo Disney Resort is about the same as a solar eclipse passing by there.

Those 2 parks are immaculately maintained

 

[Goofyernmost]

Maybe the Disney custodians are too busy actually cleaning the park and changing trash cans to engage in 10 minute conversations? That's a nice anecdote, but the overwhelming consensus is still that Disney has superior guest service to Universal. I love how Universal has morphed from "the lesser resort down the street" to "cherry pick examples from to shame Disney, the place we supposedly love, at all costs" in the WDW fan community.

Edit: And for those of you not following this side conversation, this is about how I mentioned that i see more overflowing trash cans at Universal on the walkways AND queues. Queues are one thing because they are hard to get to due to being full all day. At Disney I almost never see an overflowing trash can outside of a busy queue.

Gee thanks for explaining, but, I don't see it in either place. So is there any reason why your observation is anymore valid then mine or why it is so freaking important that you have to include a back story? If you are at both places every single day then that I understand, but, if you are then that means that all the people that have been expressing angst about over flowing trash cans are apparently liars. Not even sure why we are discussing it.

 

[Damon7777]

More people crying wolf for one trash can. Congrats.

crying wolf????
I think you missed the lesson of the fable

 

[MinnieWaffles]

Maybe the Disney custodians are too busy actually cleaning the park and changing trash cans to engage in 10 minute conversations? That's a nice anecdote, but the overwhelming consensus is still that Disney has superior guest service to Universal. I love how Universal has morphed from "the lesser resort down the street" to "cherry pick examples from to shame Disney, the place we supposedly love, at all costs" in the WDW fan community.

Edit: And for those of you not following this side conversation, this is about how I mentioned that i see more overflowing trash cans at Universal on the walkways AND queues. Queues are one thing because they are hard to get to due to being full all day. At Disney I almost never see an overflowing trash can outside of a busy queue.

Well, at Seaworld...they can empty the trash, talk and juggle all at once!

 

[disney4life2008]

Ummmm do you feel the same way when you go anywhere else? Its a public place with high capacity.

 

[Model3 McQueen]

CSI! Love it, didn't wanna leave you hanging haha.

It was a terrible pun but I went for it anyway

 

[thomas998]

Again, I don’t think an isolated trash can overflowing is on the same level as shady business deserving of a news story. I don’t think we’re making excuses, we’re being realistic. Things like this will happen from time to time in any setting.

No. If you wanted to maintain a clean park that never had overflowing trash cans you would insure people removing trash made the round on a reasonable schedule be it every 3 hours or 6 hours or whatever time it required. You might expect that level of overflowing trash to happen when you had first opened a park because you had no clue how quickly guests might fill up trash cans... But Disney has been operating the parks in Florida for decades so there is no excuse for not knowing how often you need to have people emptying the trash cans. If you follow the Disney sites you'll know that Disney has been cutting CM members over the years to maximize profits. This is the result of doing that. I'm sure the first reduction in CMs probably didn't register as much of an issue because overtime most any large organization can get bloated... But here it would appear Disney has removed more than bloat and is in fact removing necessary staff to provide the most basic cleaning practices.

 

[Damon7777]

Queues are one thing because they are hard to get to due to being full all day.

I don't see it. Service and maintenance crews can get to most any spot if needed, providing park cleanliness were a high priority. [[[[This stuff virtually NEVER happens at Tokyo Disney Resort. Tokyo Disneyland itself sure feels like the busiest/most crowded park in the world(I'm considering first click and shared attendance at WDW with that declaration) and is relatively spotless. And Disney Sea is terribly busy too and is pristine because Japanese prioritize cleanliness.]]]]

1) there are multiple exits/doorways for a worker to pop in and out in the queues
2) the lanes typically are wide enough to allow for workers to pass through with several "pardon me's" or "excuse me's"
3) switchback ropes and horizontal poles can be readily unlatched/unhooked or turned to cut through lines in the queues

 

[DisneyDoctor]

No. If you wanted to maintain a clean park that never had overflowing trash cans you would insure people removing trash made the round on a reasonable schedule be it every 3 hours or 6 hours or whatever time it required. You might expect that level of overflowing trash to happen when you had first opened a park because you had no clue how quickly guests might fill up trash cans... But Disney has been operating the parks in Florida for decades so there is no excuse for not knowing how often you need to have people emptying the trash cans. If you follow the Disney sites you'll know that Disney has been cutting CM members over the years to maximize profits. This is the result of doing that. I'm sure the first reduction in CMs probably didn't register as much of an issue because overtime most any large organization can get bloated... But here it would appear Disney has removed more than bloat and is in fact removing necessary staff to provide the most basic cleaning practices.

The trash could be explained by any number of reasons or scenarios, including the one you just presented. I don't know enough about the circumstances to comfortably make that sort of judgement.

 

[DisneyDoctor]

I don't see it. Service and maintenance crews can get to most any spot if needed, providing park cleanliness were a high priority. [[[[This stuff virtually NEVER happens at Tokyo Disney Resort. Tokyo Disneyland itself sure feels like the busiest/most crowded park in the world(I'm considering first click and shared attendance at WDW with that declaration) and is relatively spotless. And Disney Sea is terribly busy too and is pristine because Japanese prioritize cleanliness.]]]]

1) there are multiple exits/doorways for a worker to pop in and out in the queues
2) the lanes typically are wide enough to allow for workers to pass through with several "pardon me's" or "excuse me's"
3) switchback ropes and horizontal poles can be readily unlatched/unhooked or turned to cut through lines in the queues

Based on your argument, the cleanliness of park could also be explained by the attendees', largely Japanese I presume, prioritization of cleanliness. I'm not familiar with Japanese culture at all but, if what you're saying is true, I highly doubt any park attendees would smash trash into a trash can or stack items on top of it.

 

[Surfin' Tuna]

Based on your argument, the cleanliness of park could also be explained by the attendees', largely Japanese I presume, prioritization of cleanliness. I'm not familiar with Japanese culture at all but, if what you're saying is true, I highly doubt any park attendees would smash trash into a trash can or stack items on top of it.

It is unfair to compare to Tokyo Disney for several reasons, but the culture and people are different that's for sure. I do blame the park goers for a large portion of the mess at the parks. When I was in Japan for a while, I noticed a lack of public trashcans. It was explained to me that people there take their trash home with them and dispose of it. I didn't follow them home, but it made sense to me.

That being said, this particular ride has long been a source of consternation for many on these boards. It is filthy for any number of reasons discussed previously. That all being said, Disney can do a better job of keeping the parks cleaner (I know this, because they once did). We can all do a better job of not being slobs. I am guessing the vast majority of people on here (and in general) would carry their trash to the next trash can, but there are plenty who see the over flowing can and just shove it in there or place it on top knowing it will fall.

That all being said, two things do come to mind: 1) Disney should certainly have a feeling how often the trash cans need to be checked and emptied if necessary. 2) The guy in charge of that can might have fallen and broken his leg on the way to check it. We can't , or shouldn't, condemn management based on this one picture. The mold, other trash, and general disrepair of Buzz Lightyear on any given day is a different story and there are several threads about it.