THE 1HAPPY HAUNT
Well-Known Member
11-16-2020 Looking forward to hearing from you.
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Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disneyland
- Thread starter wdwmagic
- Start date
WickedWrench
Member
You've been saying that for almost an hour but you keep replying to me, but ignore the topic at hand. I've seen you claim victory over others prematurely in this thread, why give up so easily now?
el_super
Well-Known Member
I like coasters. Rise is better than a coaster. Rise is better than Hagrid's.
TP2000
Well-Known Member
It's not polite, but sometimes I just love where this thread goes! 
But where I went is out to dinner, and when I got home I checked in on Rise Before Dawn and learned they didn't pull out a miracle tonight. They had one of their worst days ever, during a busy holiday week.
Disneyland is open 8am to 12 Midnight today.
Friday 2/21: Open 10:40am, Closed 8:35pm at Boarding Group 86, Open 7.5 Hours, Closed 8.5 Hours
But where I went is out to dinner, and when I got home I checked in on Rise Before Dawn and learned they didn't pull out a miracle tonight. They had one of their worst days ever, during a busy holiday week.
Disneyland is open 8am to 12 Midnight today.
Friday 2/21: Open 10:40am, Closed 8:35pm at Boarding Group 86, Open 7.5 Hours, Closed 8.5 Hours
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SuddenStorm
Well-Known Member
It's not polite, but sometimes I just love where this thread goes!
But where I went is out to dinner, and when I got home I checked in on Rise Before Dawn and learned they didn't pull out a miracle tonight. They had one of their worst days ever, during a busy holiday week.
Disneyland is open 8am to 12 Midnight today.
Friday 2/21: Open 10:40am, Closed 8:35pm at Boarding Group 86, Open 7.5 Hours, Closed 9.5 Hours
View attachment 451034
YIkes. It's not looking like my group should get their hopes up about riding on Monday. Even when I tell them it's unlikely we'll get on, they seem to think that I'm being a touch dramatic.
TP2000
Well-Known Member
I will do what I can, but it's probably wise to lower expectations.
THE 1HAPPY HAUNT
Well-Known Member
Agree to disagree.
THE 1HAPPY HAUNT
Well-Known Member
And someone said it runs better than Hagrid's lol. Silly newwbies.It's not polite, but sometimes I just love where this thread goes!
But where I went is out to dinner, and when I got home I checked in on Rise Before Dawn and learned they didn't pull out a miracle tonight. They had one of their worst days ever, during a busy holiday week.
Disneyland is open 8am to 12 Midnight today.
Friday 2/21: Open 10:40am, Closed 8:35pm at Boarding Group 86, Open 7.5 Hours, Closed 8.5 Hours
View attachment 451034
Curious Constance
Well-Known Member
How is my alter coming? I’m going to need a solid five minutes or so of time from opening until guaranteed boarding groups are gone. Mind you, that’s only if we can’t completely do away with boarding groups altogether.
TP2000
Well-Known Member
I ordered gold and green candles from Amazon but they are back ordered, and I'm going to try hot gluing the hazelnuts again next week once the burns heal from my first attempt.
But the Willamette Valley Pinot Noir corks are no problem at all. Things are looking good!
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WickedWrench
Member
f boy..
Hagrids has terrible capacity and waiting in line only to be dumped is well documented, even up to this day. RotR has its flaws for sure but Hagrids is a terrible comparison on your part... But you wont see this reply until 2021 or you unblock me for sure.....
Curious Constance
Well-Known Member
Put some Neosporin on those babies, we’ve only got about four months left!!!!
Nice touch with the wine corks from the WV, since that’s where I live
TP2000
Well-Known Member
Yeah, the entire altar is dedicated to the Beaver State. I'm not an unsophisticated rustic, I get around and I know what's up.
You do know that the hazelnut is the official state nut of the great state of Oregon, right??? Why do you think I sustained 2nd degree burns with a glue gun and some very slippery nuts?
Darkbeer1
Well-Known Member
Avoid the Grand Californian Banquet Rooms on Monday Afternoon, who knows might be lurking in them.....
Californian Elitist
Well-Known Member
Enough with the “newbie” schtick. You yourself haven’t even been here a whole two years; stop acting like you’re a veteran, or something. Have you even been on Rise, yet? Didn’t you admit you haven’t been to the DLR in at least a decade or more?
Enough with the immaturity already. It’s ridiculous. Stop it.
Curious Constance
Well-Known Member
Oh, I understand it’s all Oregon themed, but it’s especially fitting to include something specifically from the WV, since I happen to reside there. You should add a water feature to represent all the rain 🌧
Travel Junkie
Well-Known Member
I returned from S.E. Asia a couple days ago, so I have been out of the loop on how things are going with boarding groups. Forgive me if a lot of this has already ben discussed. I tried to secure a Boarding Group today and this was my experience and will be followed by how I think it can be improved.
I got through the security gates at 7AM, 1 hour before opening. It was a mass of humanity. DL had magic morning hours and all but 2 gates were being used for MM guests. The regular guest lines were the last two gates nearest to DTD. The lines were backed up all the way to World of Disney. Keep in mind this was an hour before opening.
I said no thanks and figure they would eventually open up other gates to regular guests. After a few minutes they did and there was a mad rush towards the new gates. Using this strategy of waiting saved a lot of time and I was in DL by 7:20. At 8AM DL was jammed with people all on their phones. My phone got the spinning wheel of death after confirming my party for 5 whole minutes. I tried everything to unfreeze it, but it was stuck. After finally getting through I got boarding group 147. Likely will not be riding today. After this I got a message saying the app was experiencing technical difficulties. Other people were reporting also the app crashing.
After 8AM there is a flood of people leaving the park either waiting out their boarding group outside DL or didn't get a boarding group and leaving the park.
Overall the whole process is chaotic and it seems like Disney is not prepared to deal with the crowd levels this early in the morning. The communication on where to go and what to expect is virtually non existent. If you didn't do a lot of research beforehand, you are lost. Disney has really dropped the ball with this virtual queue. It's dependent on getting up extremely early and still relies on luck to make sure you get in the park before opening and hope the app doesn't freeze or crash on you. I would really like to get on this ride once, but I don't envision trying to go through all this hassle very often. No attraction is simply worth this much effort and aggravation.
- Once per day when in the park you and your party can attempt to get a boarding group.
- It lets you know if you win and assigns you either a boarding group # or scheduled time to ride.
- It doesn't matter when you try. The system will automatically distribute so many wins per hour. You can try your luck at 9AM or 9PM.
Other things I would add
- Multi day tickets can only ride once per ticket. For example a 3 days ticket can only ride once.
- AP's can only ride once every 30 days (or whatever is decided.)
This seems like the most fair way to distribute the limited number of rides. There will certainly be disappointments but would eliminate several problems that exist now. These include:
- Overloading the app for 10 minutes at the beginning of every day.
- Forcing people to get up extremely early and hurriedly try to get in the park before open time only to get lucky and not have the app crash on you.
- If they do not get a boarding group, at least they didn't have to get up really early to do so.
- Those who don't know about all boarding groups being gone within 10 minutes of park open have a chance still to ride
- Not strain Disney infrastructure with highly unusual patterns. This includes thousands of cars showing up earlier than usual at Disney parking, masses of people leaving the park 5 minutes after the park opens, and then getting in their cars and leaving the park when Disney parking lots are not prepared for people leaving.
The easy thing for Disney to do would be just go standby only and have 8 hour lines. It's nice they are trying something different, but at this point the solution they have is simply not cutting it.
I got through the security gates at 7AM, 1 hour before opening. It was a mass of humanity. DL had magic morning hours and all but 2 gates were being used for MM guests. The regular guest lines were the last two gates nearest to DTD. The lines were backed up all the way to World of Disney. Keep in mind this was an hour before opening.
I said no thanks and figure they would eventually open up other gates to regular guests. After a few minutes they did and there was a mad rush towards the new gates. Using this strategy of waiting saved a lot of time and I was in DL by 7:20. At 8AM DL was jammed with people all on their phones. My phone got the spinning wheel of death after confirming my party for 5 whole minutes. I tried everything to unfreeze it, but it was stuck. After finally getting through I got boarding group 147. Likely will not be riding today. After this I got a message saying the app was experiencing technical difficulties. Other people were reporting also the app crashing.
After 8AM there is a flood of people leaving the park either waiting out their boarding group outside DL or didn't get a boarding group and leaving the park.
Overall the whole process is chaotic and it seems like Disney is not prepared to deal with the crowd levels this early in the morning. The communication on where to go and what to expect is virtually non existent. If you didn't do a lot of research beforehand, you are lost. Disney has really dropped the ball with this virtual queue. It's dependent on getting up extremely early and still relies on luck to make sure you get in the park before opening and hope the app doesn't freeze or crash on you. I would really like to get on this ride once, but I don't envision trying to go through all this hassle very often. No attraction is simply worth this much effort and aggravation.
What I would change
Those who have been to Tokyo know they employ a lottery system for a couple of their most popular shows. For each showtime they distribute a certain number of tickets. You put your ticket media into a kiosk and pick your showtime. It randomly decides if you win and get tickets or lose and get nothing. You can only apply once per day. The key is you don't have to do it first thing. You can show up at 4PM for the late show and then try your luck. With a tweak this I feel would be the best option for boarding groups for ROTR.
- Once per day when in the park you and your party can attempt to get a boarding group.
- It lets you know if you win and assigns you either a boarding group # or scheduled time to ride.
- It doesn't matter when you try. The system will automatically distribute so many wins per hour. You can try your luck at 9AM or 9PM.
Other things I would add
- Multi day tickets can only ride once per ticket. For example a 3 days ticket can only ride once.
- AP's can only ride once every 30 days (or whatever is decided.)
This seems like the most fair way to distribute the limited number of rides. There will certainly be disappointments but would eliminate several problems that exist now. These include:
- Overloading the app for 10 minutes at the beginning of every day.
- Forcing people to get up extremely early and hurriedly try to get in the park before open time only to get lucky and not have the app crash on you.
- If they do not get a boarding group, at least they didn't have to get up really early to do so.
- Those who don't know about all boarding groups being gone within 10 minutes of park open have a chance still to ride
- Not strain Disney infrastructure with highly unusual patterns. This includes thousands of cars showing up earlier than usual at Disney parking, masses of people leaving the park 5 minutes after the park opens, and then getting in their cars and leaving the park when Disney parking lots are not prepared for people leaving.
The easy thing for Disney to do would be just go standby only and have 8 hour lines. It's nice they are trying something different, but at this point the solution they have is simply not cutting it.
TP2000
Well-Known Member
Great write up and thoughts there @Travel Junkie, thank you for sharing them!
A few of my thoughts on your thoughts...
Exactly! This early morning process is just a dumpster fire of confusion and chaos. What's worse, a few weeks ago we learned that TDA actually has a Vice President of "Guest Arrival Experience" named Patrick Finnegan, so they are paying good money to TDA execs to create this dumpster fire every morning.
The mind boggles at how badly Disneyland is managing this, and I'd love to see how slick and upbeat Mr. Finnegan's PowerPoint presentations on his "Guest Arrival Experience" are.
Agreed. For as much as we criticize them, like I just did directly above, I do feel sorry for them. They were handed a turkey of a ride system by WDI and are now trying to manage that. They have to try and pour ten gallons of water into a two quart jar every day. That's not a fun job.
They tried to come up with something, and for those who win a Boarding Group the system works reasonably well, but the chaos of getting ten thousand people into the park at dawn is just a disaster. They don't staff and manage the Resort's arrival infrastructure properly, and the security screening teams in particular are a clump of sloths who can't seem to operate the process well at all.
And then there's the disappointment for the few thousand paying customers who don't win the lottery and have to look at their bleary eyed kids on the verge of tears at 8:02am and try and figure out how to salvage the day.
Yes. I actually won a Boarding Group, and the ride was fun. I gave it an 8 out of 10. But I won't be returning anytime soon to try and ride Rise Before Dawn using this current system. It's just not worth diving back into that dumpster fire they have each morning.
I can't think of a Disneyland ride that is worth putting up with this, quite frankly.
A few of my thoughts on your thoughts...
Exactly! This early morning process is just a dumpster fire of confusion and chaos. What's worse, a few weeks ago we learned that TDA actually has a Vice President of "Guest Arrival Experience" named Patrick Finnegan, so they are paying good money to TDA execs to create this dumpster fire every morning.
The mind boggles at how badly Disneyland is managing this, and I'd love to see how slick and upbeat Mr. Finnegan's PowerPoint presentations on his "Guest Arrival Experience" are.
Agreed. For as much as we criticize them, like I just did directly above, I do feel sorry for them. They were handed a turkey of a ride system by WDI and are now trying to manage that. They have to try and pour ten gallons of water into a two quart jar every day. That's not a fun job.
They tried to come up with something, and for those who win a Boarding Group the system works reasonably well, but the chaos of getting ten thousand people into the park at dawn is just a disaster. They don't staff and manage the Resort's arrival infrastructure properly, and the security screening teams in particular are a clump of sloths who can't seem to operate the process well at all.
And then there's the disappointment for the few thousand paying customers who don't win the lottery and have to look at their bleary eyed kids on the verge of tears at 8:02am and try and figure out how to salvage the day.
Yes. I actually won a Boarding Group, and the ride was fun. I gave it an 8 out of 10. But I won't be returning anytime soon to try and ride Rise Before Dawn using this current system. It's just not worth diving back into that dumpster fire they have each morning.
I can't think of a Disneyland ride that is worth putting up with this, quite frankly.
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TP2000
Well-Known Member
Meanwhile, back on Batuu...
The same low capacity situation that happened yesterday is happening again today. They are calling Boarding Groups at a dramatically slower pace than they have been in recent days. Here is today's progression, compared to last Saturday.
Today is tracked as the red line, last Saturday is the blue line.
As you can see, once the ride opened at 8:45am this morning, they had a short burst of aggressively calling Boarding Groups to fill the queue, but for a shorter amount of time before they pulled back. Then the ride broke down for about 90 minutes (naturally), and when they reopened they started calling Boarding Groups at a much slower rate than they had been doing for the past two weeks. That trend continues at 2pm and they are only on Boarding Group 42, whereas a week ago with a similar morning they were already at Boarding Group 92 at 2pm.
It's quite apparent that for the second day in a row they either aren't using as many vehicles on the linoleum floor, or some other operational problem has required them to slow way down on their Boarding Group progression.
The same low capacity situation that happened yesterday is happening again today. They are calling Boarding Groups at a dramatically slower pace than they have been in recent days. Here is today's progression, compared to last Saturday.
Today is tracked as the red line, last Saturday is the blue line.
As you can see, once the ride opened at 8:45am this morning, they had a short burst of aggressively calling Boarding Groups to fill the queue, but for a shorter amount of time before they pulled back. Then the ride broke down for about 90 minutes (naturally), and when they reopened they started calling Boarding Groups at a much slower rate than they had been doing for the past two weeks. That trend continues at 2pm and they are only on Boarding Group 42, whereas a week ago with a similar morning they were already at Boarding Group 92 at 2pm.
It's quite apparent that for the second day in a row they either aren't using as many vehicles on the linoleum floor, or some other operational problem has required them to slow way down on their Boarding Group progression.
Custom Graph Tool - Thrill-Data
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TP2000
Well-Known Member
I am totally guessing, but I also think it's fairly obvious that something has reduced their capacity at Disneyland effective yesterday morning.
Yesterday Disneyland opened at 8am but the ride didn't open until 10:45am. And then when it did open it was calling Boarding Groups at a much slower pace than it had been the day before, and for about the last two weeks. The same pace of Boarding Groups is being called today; about 10 groups per hour.
Meanwhile out at DHS, they are still using the same pace that Disneyland had before yesterday, by calling about 30 groups per hour. Here's yesterday and today compared at Disneyland and DHS.
DHS is the red lines and Disneyland is the blue lines. DHS calls 30 groups per hour as they have for weeks, but Disneyland suddenly only calls 10 groups per hour.