Star Wars: Rise of the Resistance opening reports and using Boarding Groups at Disneyland

TP2000

Well-Known Member
Seems like the new thing to do on Twitter. Post when you’re in line for the new Disneyland Star Wars Ride and it breaks down. 🤣

Twitter is full of those now! A close second is photos of the lines to get into the park just before 8am, like this one taken last Wednesday morning. Wednesday morning!!!

ERVYPlNUUAMNZOP
 
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SuddenStorm

Well-Known Member
Today is the third day in a row where the ride has really struggled. It's neck-and-neck right now with Friday as the worst day ever. Disneyland is open 8am to Midnight today and the ride didn't open until 9am this morning and then has had about six hours worth of break downs and worked for about three hours so far.

Here's today so far as the green line, with yesterday as the red line and Friday as the blue line.

View attachment 451452




Let's hope whatever the issue is is resolved by tomorrow!
 

Darkbeer1

Well-Known Member

>>“We’re extremely pleased with our 2019 season, which was the most successful year in Cedar Fair’s history,” said Richard Zimmerman, the company’s president and CEO.

He credited the increase in revenue to initiatives that broaden guest experiences by creating immersive attractions and entertainment.<<
 

Darkbeer1

Well-Known Member
https://.com/2020/02/rise-of-the-resistance-queue-at-disneyland-park-experiencing-power-outages/

>>As one of our reporters waited in line for Star Wars: Rise of the Resistance this afternoon, she and other guests were subject to ongoing power outages within the ride’s queue, leaving guests in near pitch darkness at times.

Thankfully, the area was not totally dark due to emergency lighting in the area.

Our reporter — who was in boarding group 47 — heard periodic communication from Cast Members via a loudspeaker in the queue area. As the power outage occurred, the ride itself was down. The queue line began moving, but then stopped again. The ride has been down for about an hour and a half on one of Disneyland’s busiest days of the week.<<

Sunday, 2/23/2020
 
It looks like the ride made a miraculous comeback tonight. I'm guessing all vehicles are back online as they got the pace back up, hopefully they can keep it that way and have high throughput again this week like they did the week before last.
 

TP2000

Well-Known Member
>>As one of our reporters waited in line for Star Wars: Rise of the Resistance this afternoon, she and other guests were subject to ongoing power outages within the ride’s queue, leaving guests in near pitch darkness at times.

Yikes! That explains the continued long closures all day on Sunday. Continual power outages to the queue??? What a mess. EDIT: But at least the fireworks look pretty tonight as they began just as I ended this post!

It looks like the ride made a miraculous comeback tonight. I'm guessing all vehicles are back online as they got the pace back up, hopefully they can keep it that way and have high throughput again this week like they did the week before last.

Yes, I noticed that too. Once they got the ride reopened this evening, they were back to calling an average of 25 Boarding Groups per hour instead of the previous 8 to 10 Boarding Groups per hour for the past three days. Although I imagine some of that aggressive tactic was due to the higher no-show rate on a Sunday evening 12 hours after the Boarding Group was distributed and many people had gone home for the night. Still, it's a good sign.

You can see how awful most of Sunday was for Rise Before Dawn, apparently due to power outages in the facility. Disneyland is open 8am to Midnight today, but as per usual they made Last Call at 8:30pm and have closed for the night already.

Saturday 2/23: Open 9:00am, Closed 8:30pm at Boarding Group 122, Closed 9 Hours, Open 7 Hours

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DavidDL

Well-Known Member
Hi. I’ve been following this thread for a couple of weeks. I’m a long time WDW passholder, and will be making my second ever trip to DL in about a week. I haven’t attempted Rise Before Dawn on this coast as looking at the pictures & reading the accounts from DHS during the first few weeks completely turned me off. (Not interested in fighting the traffic, getting a parking space, etc to attempt this.). That being said, I figured I’d try my luck in DL. We’re staying in the Grand Californian and plan on taking advantage of extra magic hours. (DCA on March 2 & DL on March 3). I know from reading first hand accounts that it seems one of the best places to play the RBD lottery is near the entrance, outside next to the train station. Since we have early access to the park, I really don’t want to waste my time sitting at the train station for an hour with the sea of humanity waiting for the stroke of park opening to attempt the lottery. I’m pretty sure we can get in 3-4 rides in that hour & I don’t want to waste that time. From the touring plan we have we should probably be somewhere in the vicinity of fantasyland / Tomorrowland. I’m thinking I need not to be inside a building, be watching the atomic clock for the stroke of 9 am, open up the app at 8:59.30, and wait to hit “find out more” right at 9 am. I got a brand new iPhone 11 for Christmas (so my phone processing speed is good) & my call phone carrier runs on AT&T towers. I know that it’s suggested to use my cellular data rather than the park wi-fi. Are there any spots beyond the front of the park where my chances might be a little better?

Any advice is greatly appreciated.

It sounds like you're in a pretty good spot as far as research/planning is concerned if at this point you only need suggestions as to where to stand to get a good signal. I never use park Wi-Fi and have heard that it is spotty at best so I would go with the data option. The only other place I have heard that has a good track record is around the Corn Dog cart on Main Street, which goes against your desired location/plan morning of.

What I would do, is maybe close and open the app a few times in the minutes leading up to 9am while you are wandering elsewhere in the park. Do a "test run" and see how long it takes you to open the app, click the "Find Out More" button and see how smoothly you're able to make it to the greyed out "Join Boarding Group" option. If things go off without a hitch in your test runs in the minutes leading up to the lottery opening, then you probably don't need to worry all too much about your connection speed because you're probably in a good enough spot. At least, this was my experience and I was able to snag a boarding group standing inside a busy Candy Palace with a cheap-o $100 dollar phone that is many years old.
 

Emmanuel

Well-Known Member
9:20: All boarding groups gone within 15 minutes. Got a backup boarding group as soon as I got in. The ride started calling groups around 9:14
 

TP2000

Well-Known Member
9:20: All boarding groups gone within 15 minutes. Got a backup boarding group as soon as I got in. The ride started calling groups around 9:14

They really seem to do better when the park opens at 9am instead of 8am. Today Disneyland is open 9am to 11pm, and the ride was only late opening by 15 minutes instead of the usual hour delay with an 8am opening.
 

Emmanuel

Well-Known Member
11:25. Currently calling groups 16-46. That’s 30 groups being called currently. Return window is around 2 hours today

Update: 11:35 calling at least 26 groups now. 21-47
 
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Phroobar

Well-Known Member
MiceChat's column today says they need about 12 hours of maintenance every night. That may explain why the weekends are more problematic.
Why does anything need twelve hours of maintenance every night? What is so poorly built and engineered that they have to spend half a day fixing it for the last three months? Seems like Disney should be suing the subcontractors that built this ride if that is the case. Look at all the negative press they are generating. However the competition is having their best year ever since the opening of DCA.
 

RobWDW1971

Well-Known Member
It's not just maint. They're including the closing procedures the Operations teams have to do after closing then it gets handed over to their maint. Then before they can open the ride up for people thathe operations teams have to do their presafety checks as well. So all in all it can take up to 12 hour turn around.
If that's the case, then it is even worse - by DESIGN they created a ride that can't operate a full day when the park is open 8 am to midnight. Brilliant.
 

TP2000

Well-Known Member
If that's the case, then it is even worse - by DESIGN they created a ride that can't operate a full day when the park is open 8 am to midnight. Brilliant.

Agreed. I'm hoping that a few months from now they will whiddle that down quite a bit. But I find it inexcusable that they've opened a ride that can only work for 12 hours a day maximum, even though Disneyland is routinely open for 16 hours per day. And the 12 hour operation is a pipe dream at this point, as they have only been averaging 9 or 10 hours of daily operation on their very best days so far. Some days it's only been open for 5 or 6 hours per day.

There is a bit of good news today, even though the ride was late opening and its currently broken down. For the hour they were open from 10am to 11pm they were able to call 14 different Boarding Groups, which is an improvement from the last few days when they often only called 7 or 8 Boarding Groups per hour.

This also tells me the Boarding Group capacity is still 100 people per group, and they ramp up or down the quickness they call groups based on the current capacity and situation at the attraction.

Currently at 12:30 the ride is broken down and stuck at Boarding Group 47.

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Phroobar

Well-Known Member
It's not just maint. They're including the closing procedures the Operations teams have to do after closing then it gets handed over to their maint. Then before they can open the ride up for people thathe operations teams have to do their presafety checks as well. So all in all it can take up to 12 hour turn around.
How are the closing/opening procedures for operations any different from any other ride? How long does it take to open and close?
 

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