asianway
Well-Known Member
We have one hold out - anyone else?
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Spirited News, Observations & Thoughts IV
- Thread starter WDW1974
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bubbles1812
Well-Known Member
Disneyland had things that NGE didnt... Namely rides and attractions. A wristband and an "I'm with the band" T shirt isn't an attraction.
Love your dismissal of peoples' valid points with an "I can't think of a counter argument so here's some snark instead" comment by the way
WDWDad13
Well-Known Member
I just don't get all the negativity sometimes... I mean I'll be the first to admit there are A LOT of things Disney could and should be doing differently right now and putting out new attractions, lands, etc. but being Debbie Downer on EVERYTHING Disney does these days (even right) is getting old
whether we like it or not or the parks stay as stale as they want for years....they are still going to be full of lots of people having a good time and enjoy what they have to offer... even if it's not the magical sunshine and pot of pixie dust gold some want
I could be here all day listing things "I THINK" Disney should be doing to better themselves and make it more appealing for guests... but it won't matter
honestly... I'm very encouraged by the Disney Springs project and think if this is the model for big change down the road we should be good
whether we like it or not or the parks stay as stale as they want for years....they are still going to be full of lots of people having a good time and enjoy what they have to offer... even if it's not the magical sunshine and pot of pixie dust gold some want
I could be here all day listing things "I THINK" Disney should be doing to better themselves and make it more appealing for guests... but it won't matter
honestly... I'm very encouraged by the Disney Springs project and think if this is the model for big change down the road we should be good
wdwfan4ver
Well-Known Member
It may sound brilliant to you, but there is some big problems with it. It is more than it being over budget by 2 billion dollars already.
You are dealing theme parks that needs maintenance and theme parks that are considered half day theme parks by people. Those type things need to be fixed first. The fact is theme parks have been on the news for bad maintenance earlier this month like what happened at Cedar Point. What happened at Cedar Point in terms guest getting hurt also could happen to WDW if proper Maintenance doesn't happen. NEXTGen right now is affect maintenance by the fact the Tiki Room Refurbishment from July 31st to August 28th was canceled.
You are also dealing a company that has problems with their website such guests having problems making ADRS. I am saying that because I know people off line that had problems making ADR's online this because of problems on Disney's side and had to make ADR's be phone instead.
You also used a key word that Disney doesn't have right now and that is "Right Management" and I am saying that if you look at WDW today and compare it to 10 to 15 years ago.
You also shouldn't being calling nextgen an attraction when its not. It's a data mining system designed so that Disney can get more of your money.
Disney also wants it for forcing you to plan for everything at WDW. NGE also is basically taking over every single part of the WDW experience and there isn't a way to get around it
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danlb_2000
Premium Member
This is not entirely new, this company, http://www.pdcsolutions.com/en-us/rfid-customer-testimonials.html, has been doing systems like this for while. Great Wolf Lodge has been using it since 2005. Now this isn't anywhere near the scale that Disney is doing, but it's a lot of the same concepts and technologies. I think Disney is struggling with this because they are attempting to role out a huge system in a relatively short period of time. So far we have hotel room entry, park entry, payment, and Fastpass+ implemented across the entire resort all at the same time and probably integrating with dozens of existing back end systems. This is a very big project with a lot of risk.
WDWDad13
Well-Known Member
completely agree... probably biting off more than they can chew at first... and I'm sure they are getting a lot of pressure from above with arbitrary deadlines which aren't helping
not only are they trying to roll this out but with it comes the need for training CM's and educating the guests... lots of things to be ironed out...
normally the pressure from above comes from those who have no clue what all is involved... so if this is causing them to test things before they are ready or before all the training and educating has been done... I give you exhibit A...and a negative audience
t3techcom18
Well-Known Member
Ha...I have a few things to say in reply to this.
I'm traditionally a new school train of thought. I like big shiny things. I like innovation and progress. I like new technology.
But NGE is profit spent on new technology for...what? In the end, we STILL haven't been given a full answer as to what the end-result the execs want. Not even our insiders have been able to completely agree on what the reasoning behind NGE. Data mining, crowd distribution, gaining extra profits...list goes on and on and on.
More importantly...they're giving solutions to non-existant problems! This is not progress; these are people who just cooked up a cockamy scheme to keep their jobs and who have no front-line experience in the parks. Plain and simple. This is adding layers and layers of planning where there needn't be. There weren't many problems to begin with. It's progress for the sake of progress. No substance to it at all.
Look at WDW compared to other parks. It's like someone else said recently: Take one day to go to WDW and another day to UNI.
WDW, even for a daily visitor, has become something where you have to plan everything down to the second in order to make use of whatever you want to do when it comes to NGE. It adds even bigger insult to injury when there is nothing visible to show for expenditures. This is north of 3 billion and what is there to show for it? Oooo, touch points, MagicBands, FP+. But anything physical to keep you coming back? Nope, don't got any of that. Instead, you're mixing a completely new infrastructure with a largely stale product. It's like I tell people: When's the last time we got a new ride built from the ground up? Until New FL, it was Everest in 2005. Let that sink in for a moment. The only other things we've gotten have been reimagined attractions, such as TT, ST...annnd that's basically it. Sure, we've had full scale rehabs like for HM and Space Mountain but do they really count? To the general visitor, they might notice some differences but it's something they won't plan a vacation for.
UNI...all you need to do is step inside and wonder about wait times. That's it. No need to worry about getting FP's, no need to worry about if the Team Members aren't following the ratio correctly, no need to worry about quality of the attractions, which are truly state of the art. And let me just say this: They were able to build Transformers, HP, Simpsons expansion, Despicable Me, upgrade Spider-Man, Rockit...all in the same timeframe from 05 til now. Just sayin.
In the end...NGE vs. new attractions. What's gunna have a general tourist make them come back?
Lastly...you said you have a choice to opt out of any of this if one doesn't like it; You DO realize that NGE is basically taking over every single part of the WDW experience and there isn't a way to get around it, right?
Rogue21
Well-Known Member
Somehow, this makes me feel violated a little.
maxairmike
Well-Known Member
Which is resulting in a bottomless money pit. When will the end be reached, and equilibrium achieved such that they can start filling the hole in, or even slow the digging? It isn't anytime soon, that's for sure.
Is the end $4, 5, 6 billion...and that's before you factor in keeping the system going. As many have already mentioned, when has Disney ever proved willing, let alone adept at maintaining and upgrading major tech systems?
flynnibus
Premium Member
You have service contract costs (tech support/RMA) which is frequently in that 10-20% range.. and then your own operational (or contract) staff to run things. But it is overly simplistic to tag that 10-20% to the total budget. You don't buy service contracts on installation labor costs, project management, etc. It would be like 10-20% of your hardware/software costs.. not total budget.
WDWDad13
Well-Known Member
haha... everyone is all about "rides"... and anything they do NextGen, new busses, new bus stops, DVC resorts, pave a parking lot, etc. is considered wasting money until we get a new "ride"
I guarantee you the project plan (which we will never see) lists a bigger return on investment in the long run than we will ever know or see
I guarantee you the project plan (which we will never see) lists a bigger return on investment in the long run than we will ever know or see
You mean, like the project plan they had out in DCA?
Computer Magic
Well-Known Member
No Spirit bought a Caribbean Island. Its where his private yachts (The Dream and Wonder) will stop by to drop off medicinal supplies (RUM) and nurses.
Brings me the red head .
He should still pick up a tab once in a while.
t3techcom18
Well-Known Member
Because it's what keeps people coming in the long run. You can have all the NGE, buses, bus stops, DVC resorts and parking lots, but if you don't have people coming back to fill them, what's the point?
PhotoDave219
Well-Known Member
And blocking! Not just pooh-pooh'd but Blocked!
Computer Magic
Well-Known Member
I'm all for investing into the infrastructure. I'm that 1% IT guy that visit the parks
I just think Disney is investing in Token Ring instead of Fiber ......
WDWDad13
Well-Known Member
Disney isn't struggling to fill their theme parks whether we go or not... this is part of the reason there is no MAJOR park project fast tracked... they see no reason to in the numbers... I don't think that's what they should be looking at to make this call... but it is... they are running a business and a lot of us forget that
flynnibus
Premium Member
This is pretty much all we need to know....
ChrisM
Well-Known Member
Although I am not familiar with the NGE project and do not personally know anyone involved, as a former employee of Accenture at the executive level, I can tell you with absolute certainty that the costs of NGE exploding were completely anticipated on their side. It's simply how they do business. And their operational structure promotes it, while also appearing critically important and rational to the client.
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