I don't like the idea of FP+ at all. I don't want to plan my vacation down to the last minute. I have always been a huge defender of all things Disney, but this is about to push me over the edge. I have a short girls-only trip planned for February for the Princess Half Marathon, but we are considering not doing a Fall trip this year like we usually do. I will make that decision after FP+ is completely rolled out.
I have never been to Universal and really don't plan to visit anytime soon because I am just not interested in Harry Potter, the Simpsons, or Marvel. I will say that we visited Busch Gardens Williamsburg this past June, and I was blown away with how clean and beautiful it was, how well-thought out each area of the park was, and how helpful their employees were. Since we were there before the major summer rush, we were able to walk-on most rides and really experience the park which is something that hasn't happened at Disney in years. Even better, we were able to get a pass that included 7 day tickets plus parking to Busch Gardens, Water Country USA, and Colonial Williamsburg for under $250 for our family of 4. My girls love Disney, but they loved that trip just as much and keep asking when we are going back. It makes me wonder why I am spending three times as much on a trip to WDW when they aren't doing anything to retain my business.
Another thing I wanted to note was that we stayed at Art of Animation in the Little Mermaid section a week after it opened. Every day, there was a group of cast members by the pool taking surveys of guests who were checking out to get their feedback about their stay. We had a great stay there and would highly recommend it, but there were a few things that I thought could be improved. When I took the survey, I noticed that it was designed so that you really couldn't leave honest feedback. I realized that they didn't want to hear about any problems or issues, they just wanted everyone to blow pixie dust at them. As I said, we LOVED the resort, but we had a few issues that would have made the stay better and we couldn't even mention them in a survey they initiated about the guest experience.