We had an experience at Pop Century where a roll of quarters for the laundry room dissapeared out of a suitcase. We discovered the theft shortly after Mousekeeping had been in the room. My wife and her sister reported it to the front desk, and a manager promised to investigate it immediately, and replaced the missing money on the spot. He indicated that they would know who had been working that floor, and would address the issue immediately. It was very disconcerting of course, to have this happen, espescially since it was the sister that had the theft, and it was her family's first trip to WDW. But as previously mentioned, in a company with 50,000 empoyees, things happen. We do make use of the safes, typically for valuables and such. We use Traveller's Checks almost exclusively however, for just this reason. I've lost a set before, and it was a HUGE relief to know that I had them replaced within an hour, and this occurred out of the country. I would love to see WDW make a move to equip the moderates and values with the same credit card lock safes that we used at the Poly. Much better feeling of security with those.