Reservation expansion

[HauntedPirate]

But you paid to have reasonable crowds because they forced your hand over the years.

That’s all I’m saying. It is a truthful analysis of why that happened.

A frog already in a pot of water never notices the temp going up...

 

[aladdin2007]

That's why I said it would be a good thing only if they don't reduce the number of regular Park Pass reservations available for APs if/when this rolls out. In that case, these options would be in addition to the current options rather than a reduction of what's available now.

I misread it as a reduction and not an added option, but def understand now. If that's the way they do it and hopefully not the way I initially read it.

 

[Chi84]

I think it will be paid, yes, but essentially just be a paid version of the old FP+ with a few cosmetic alterations.

I wish they would but I don’t see them abandoning this new system so quickly. Honestly, after using the park reservation/Genie+/ILL/2 pm park hopper system, I wondered if it wasn’t a ploy to bring back FP+ in paid form:

Guest: FP+ is a crappy, inflexible system.
Disney: Really? We’ll show you a crappy, inflexible system!
Guest (opening wallet): How much for FP+? Take it all!

 

[Sirwalterraleigh]

A frog already in a pot of water never notices the temp going up...

…yep…
They’re also dead…minor detail

 

[Sirwalterraleigh]

Does anyone want to consider why they saw fastpass+ as a disaster and replaced it in 8 years?

Yes…8 years is a disaster by Disney management standards.

Because that’s kinda more important than the Jeffy -esque “I think it was way better for me!! “ nonsense

 

[Sirwalterraleigh]

I’m not sure what you mean. We both agree that FP+ existed, yes? That is what I see coming back in some gussied up form (but paid). Disney avoids new infrastructure whenever possible, IMO. They bucked that trend with Genie+ with horrible results in customer satisfaction, so I see them doing a hard about-face and going with a method that they know, probably more so than ever after the attempt at something new kinda blew up in their face. They’ll probably keep something like day off ILL in the name of being “spontaneous”, though.

The numbers didn’t work on fastpass+ it was an efficiency drag…which is why they killed it.

You can’t have people prebooking 2 months in advance. It was as good idea that Didn’t work out. It happens

 

[HauntedPirate]

…yep…
They’re also dead…minor detail

I meant that more as many consumers haven’t noticed things and are more than happy to “pay for shorter lines” because, well, they haven’t paid attention since they’ve been “dusted” the whole time.

 

[crazy4disney]

Does anyone want to consider why they saw fastpass+ as a disaster and replaced it in 8 years?

Yes…8 years is a disaster by Disney management standards.

Because that’s kinda more important than the Jeffy -esque “I think it was way better for me!! “ nonsense

You keep saying it was a disaster yet granted we are far from the majority but most people enjoyed it and now all of a sudden it was a disaster but originally it went away bc people didnt like the planning aspect… which one is it? I just would like to know.

 

[dreday3]

I meant that more as many consumers haven’t noticed things and are more than happy to “pay for shorter lines” because, well, they haven’t paid attention since they’ve been “dusted” the whole time.

I'm willing to bet you've gone many, many more times than I have. (and are much more attached than I am)

Many.


Many.

 

[crazy4disney]

The numbers didn’t work on fastpass+ it was an efficiency drag…which is why they killed it.

You can’t have people prebooking 2 months in advance. It was as good idea that Didn’t work out. It happens

But pre booking restaurants is such a great idea especially when you can book multiple ones then cxl last minute leaving multiple open spots literally 7-8 hours before it starts….

 

[Jrb1979]

You keep saying it was a disaster yet granted we are far from the majority but most people enjoyed it and now all of a sudden it was a disaster but originally it went away bc people didnt like the planning aspect… which one is it? I just would like to know.

It's most likely a bit of both.

 

[Sirwalterraleigh]

You keep saying it was a disaster yet granted we are far from the majority but most people enjoyed it and now all of a sudden it was a disaster but originally it went away bc people didnt like the planning aspect… which one is it? I just would like to know.

First, “most people enjoyed it” is on Disney forums and that skews the narrative.

I’m a DVC, former emp that wore my own clothes and longtime frequent offender/traveler. It was fine for me to book 3 tiered fastpasses that resulted in standbys that I didn’t use for the rest of the day…because I could walk past and shrug them off…

But that isn’t good for the majority of people in the park. And frankly…not Disney. Why? Because ed off people spend ALOT less money…

Market dynamics.

The “I hate planning” is a valid complaint…but exaggerated. I don’t think that’s the reason for why it was killed…not close.

It was from an operations/logistics standpoint…it forced them to do things they didn’t want and they made less money.

Scenario: I have a trip coming up on 9/15…I go on to book my “great” prebooked fastpasses on 7/18…maybe I was busy the first day?

So I look and ratatouille, flight of passage, guardians and the awful Star Wars rides are booked for the entire trip. Then I open my genie wizard and the “standbys” for all are 180+ right now. Which means i get 3 rides for the day after excruciating waits.

How much money am I looking to spend on the high profit things when I get there? Like merch and liquor.

That’s what “fastpass+“ did do a lot and it only would get worse. The problem is capacity and that added inefficiency to it.

Putting 3 round pegs into every 1 square hole.

Not to say this genie thing is perfect…but it is a more “level” playing field at the current prices…subject to change. It’s gonna be $50 in 2 years time if the consumer doesn’t start standing up for their own wallets. And they likely won’t. They’ll power through unemployment toward foreclosure and bankruptcy to not deny themselves ohana and mickeys trick or treat…it seems. For less fuss.

 

[HauntedPirate]

I'm willing to bet you've gone many, many more times than I have. (and are much more attached than I am)

Many.


Many.

Most of my trips were pre-Chapek era P&R. I've been there a few times since. The difference? I saw this coming. And I know what they used to be capable of doing, and what their philosophies were about guests vs. the current management trend of calling them consumers and treating them like walking ATM's. I have standards and I'm not apologizing for them.

As to how attached I am? Outside of a trip planned to meet non-US friends later this year, I have zero plans and less than zero desire to return for the foreseeable future. I have a problem with a company thinking it needs its hand in my wallet on a constant basis, or thinking that charging people more for a lessened experience is somehow good business, or "pay for shorter lines" is a valid park strategy. I also have a general disdain for those who reward that company's line of thinking by continually giving that company their vacation dollars. Your choices matter, despite what you may believe. Every time you give them your credit card information, you reinforce their pay-more strategy.

Vote with your wallet.

 

[HauntedPirate]

Does anyone want to consider why they saw fastpass+ as a disaster and replaced it in 8 years?

Yes…8 years is a disaster by Disney management standards.

Because that’s kinda more important than the Jeffy -esque “I think it was way better for me!! “ nonsense

There was no money being made from it. Just a guess.

 

[dreday3]

Most of my trips were pre-Chapek era P&R. I've been there a few times since. The difference? I saw this coming. And I know what they used to be capable of doing, and what their philosophies were about guests vs. the current management trend of calling them consumers and treating them like walking ATM's. I have standards and I'm not apologizing for them.

As to how attached I am? Outside of a trip planned to meet non-US friends later this year, I have zero plans and less than zero desire to return for the foreseeable future. I have a problem with a company thinking it needs its hand in my wallet on a constant basis, or thinking that charging people more for a lessened experience is somehow good business, or "pay for shorter lines" is a valid park strategy. I also have a general disdain for those who reward that company's line of thinking by continually giving that company their vacation dollars. Your choices matter, despite what you may believe. Every time you give them your credit card information, you reinforce their pay-more strategy.

Vote with your wallet.

Oh well then it's okay because we were going to Halloween parties long before Chapek became in charge!

 

[JMcMahonEsq]

Does anyone want to consider why they saw fastpass+ as a disaster and replaced it in 8 years?

Yes…8 years is a disaster by Disney management standards.

Because that’s kinda more important than the Jeffy -esque “I think it was way better for me!! “ nonsense

Because in the last 8 years trends in sales and interaction has moved from hard line /home internet interaction to mobile phone/ap based interactions. People have become much more comfortable using a phone for sales/interactions. Call it the Uber or grub hub effect. I also think Disney looking to monetize more items along gamer micro transactions (not a perfect analogy to be sure I know) where per ride, per day sales versus prep lanes purchases is at play. People might not want to fork over large sums of cash up front for a 7 day trip, 4 people, Genie plus and then LL. But make them all single day app transactions…you get into the mindset “we already paid X, what’s one day more….and one more…and one more

 

[Sirwalterraleigh]

There was no money being made from it. Just a guess.

…you know…that might just be crazy enough to be true?

 

[crazy4disney]

First, “most people enjoyed it” is on Disney forums and that skews the narrative.

I’m a DVC, former emp that wore my own clothes and longtime frequent offender/traveler. It was fine for me to book 3 tiered fastpasses that resulted in standbys that I didn’t use for the rest of the day…because I could walk past and shrug them off…

But that isn’t good for the majority of people in the park. And frankly…not Disney. Why? Because ****ed off people spend ALOT less money…

Market dynamics.

The “I hate planning” is a valid complaint…but exaggerated. I don’t think that’s the reason for why it was killed…not close.

It was from an operations/logistics standpoint…it forced them to do things they didn’t want and they made less money.

Scenario: I have a trip coming up on 9/15…I go on to book my “great” prebooked fastpasses on 7/18…maybe I was busy the first day?

So I look and ratatouille, flight of passage, guardians and the awful Star Wars rides are booked for the entire trip. Then I open my genie wizard and the “standbys” for all are 180+ right now. Which means i get 3 rides for the day after excruciating waits.

How much money am I looking to spend on the high profit things when I get there? Like merch and liquor.

That’s what “fastpass+“ did do a lot and it only would get worse. The problem is capacity and that added inefficiency to it.

Putting 3 round pegs into every 1 square hole.

Not to say this genie thing is perfect…but it is a more “level” playing field at the current prices…subject to change. It’s gonna be $50 in 2 years time if the consumer doesn’t start standing up for their own wallets. And they likely won’t. They’ll power through unemployment toward foreclosure and bankruptcy to not deny themselves ohana and mickeys trick or treat…it seems. For less fuss.

So back to capacity or lack there of & not sure how this is level nor why you would want that and in theory screw over your onsite resort guests…

 

[Sirwalterraleigh]

Because in the last 8 years trends in sales and interaction has moved from hard line /home internet interaction to mobile phone/ap based interactions. People have become much more comfortable using a phone for sales/interactions. Call it the Uber or grub hub effect. I also think Disney looking to monetize more items along gamer micro transactions (not a perfect analogy to be sure I know) where per ride, per day sales versus prep lanes purchases is at play. People might not want to fork over large sums of cash up front for a 7 day trip, 4 people, Genie plus and then LL. But make them all single day app transactions…you get into the mindset “we already paid X, what’s one day more….and one more…and one more

I don’t disagree with you…but genie is maxpass…or basically a browser based version of fastpass without being implemented all in advance or on things that couldn’t support it.

That’s why they canned fastpass+.

 

[Sirwalterraleigh]

So back to capacity or lack there of & not sure how this is level nor why you would want that and in theory screw over your onsite resort guests…

The myth is thinking that they have such a delicate relationship with the “on-site resort guests”…

They don’t…they control that dynamic as much or more than anything.

And…since it’s my wheelhouse and I can write a book as is…I can tell you their policy coming out of the shutdown paints a even darker picture.

Most of the rooms were mothballed - low occ - for a long time…almost a year or more…and they posted revenues and profits…

That’s bad for us…not for them.