bryPOD
Member
Here’s the thing about the Club being a failed business venture (which it wasn’t, necessarily…):
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It highlights the major flaw in the current business model at Disney parks.
Years ago, the resort was looked at as a whole. One business operating under the umbrella of the Walt Disney World resort. The idea was that all parts of the resort, from the E-tickets in the parks to the unique little shops to things like the Electric Water Pagent, were all part of the experience. Each little attraction or shop was not required to turn a big profit by itself. They all contributed to the whole guest experience and to the financial pot. Some made money, some didn’t…but the resort made barrels of cash overall.
Then, several years ago, a new business model was introduced. The pencil pushers decided that every individual location had to generate a profit. Under that method….say goodbye to the shops selling African curios in AL, to the perfume shop, to the magic shop, etc. All great stores that contributed to the overall guest experience. But, since a shop selling Grumpy sweatshirts could generate more income….the unique shops were done away with. Now you find the same stuff in every store, and Hannah Montana goods in Tomorrowland.
AC is a victim of that mindset. It added greatly to the overall guest experience, but didn’t make enough money for the sharp-pencil boys.
It’s another sign of the death of the Keys to the Kingdom, where COURTESY and SHOW were put above EFFICIENCY.
(Oddly, entertainment seems to be immune to this whole phenomenon. How much money does the the HSM street show bring in at the Studios. Or the castle shows? Certainly they don’t pull in enough business on their own to justify paying their overhead.)
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Perfectly said sir.