ChrisFL
Premium Member
Like many here, I've wrestled with FP+ and NextGen and asked the question "Why?", WHY is this being done, and IS it necessary? I don't know the answer here. But, obviously there are those at Disney who believe in it and are fully behind it. The way I see it though is that this was seen as something they had to do, or at least that's part of how it may have been sold. Anybody who's visited WDW in the last 10 years knows that crowds have continued to climb, even at traditionally slow times of the year. And, with those climbing crowd levels, guests have changed how they do the parks, and expectations have changed, resulting in what I believe is a growing level of dissatisfaction by the average guest. Personally, I know of at least 3 different families who have visited WDW in the last 5 years who returned with a negative impression and had no desire to return any time soon. So, I'm just speculating that part of the pitch for NextGen/FP+ was to try and help guests with planning the "perfect" trip to WDW, whereby they would be guaranteed the ability to get on their favorite attraction.
If 17 million people per year still visit MK for example, there's only so many ways you can re-arrange guests for them to have the "perfect" trip. When Disney decides that some guests are more equal than others, it could lead to a majority of guests having a much worse experience.
I still think the best thing for WDW to have done would be to incrementally raise prices, while also building 2-3 more attractions at each park as incentive to keep coming back.