News New Gondola Transportation - Disney Skyliner -

peter11435

peter11435

Well-Known Member
BromBones said:
Actually the confirmation of counting systems at those three rides you mentioned is found in the CM that stands there with a hand counter and ticks off guests as they walk into the ride in most cases.

Is there a CM counting each guest as they enter the Skyliner? or do the guests have to walk through turnstile that counts them as they enter?
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Actually, No.

All of the attractions I mentioned (and nearly all others) utilize electronic automated systems to count guests. None of them utilize a cast member hand counting guests.
 
Kamikaze

Kamikaze

Well-Known Member
BromBones said:
Actually the confirmation of counting systems at those three rides you mentioned is found in the CM that stands there with a hand counter and ticks off guests as they walk into the ride in most cases.

Is there a CM counting each guest as they enter the Skyliner? or do the guests have to walk through turnstile that counts them as they enter?
Click to expand...

They do sometimes use hard counters for FP vs regular line at the merge, yes. This has nothing to do with determining number of riders.
Disney uses all of the following to count guests:

  • MagicBands
  • TapStyles
  • Hard counters (like I said usually only for FP merge)
  • Cameras
  • Invisible beams (you can see the holes for these in some of the old turnstyle hardware)
  • Others I'm sure I don't know about
 
BromBones

BromBones

Well-Known Member
peter11435 said:
Actually, No.

All of the attractions I mentioned (and nearly all others) utilize electronic automated systems to count guests. None of them utilize a cast member hand counting guests.
Click to expand...
It’s funny that you say that since just last year I personally saw some CMs using hand counters.
Be careful when you deal in empirical terms.
 
peter11435

peter11435

Well-Known Member
BromBones said:
It’s funny that you say that since just last year I personally saw some CMs using hand counters.
Be careful when you deal in empirical terms.
Click to expand...
I didn’t say cast members never use hand counters. I said they don’t use hand counters to count the total number of guests that move through an attraction. They have automated systems in place for that purpose. Hand counters are sometimes used for specific purposes such as counting the number of guests in wheelchairs that enter or assiting merge cast members to reach the proper ratios of fastpass vs standby. They also may be used in the event that the electronic counting system is not operating. As I said, nearly every attraction has an automated method of people counting. Turnstiles, photocells, or several more sophisticated newer technologies are used.

Be careful when you talk about subjects you know nothing about.
 
flynnibus

flynnibus

Premium Member
Cameras are probably the preferred counting system these days. Imagine processing can ID people very easily (even built into the DSPs now) and if you aren't doing actual facial recognition... its has very simple and good reliable data. Add that with some software to manage timestamping and operational inputs.. and you can have some really slick metrics pretty easily.
 
H

HansGruber

Well-Known Member
Rich Brownn said:
Ya know, in 1975 we had a power-wide outage over the whole resort. People were stuck in non-AC, barely opened windows on a monorail for almost 3 hours. And everyone survived. And no one even remembers anymore... (600V off happened quite a few times too, but that was the longest - and the only one that covered literally ever part of WDW at the time).
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But its NOT 1975! Times and technologies have evolved. We shouldn't strive for the standards set forth 45 years ago.
If people didn't demand the airline industry do better in 1975, we would still have the same alarming rate of plane crashes that occurred throughout the 70's.

The monorail was also a pretty advaned technology for its time. I would have expected hiccups along the way.
Gondolas have been around for a while but their very nature can lead to problems experienced a few weeks ago (whatever being "stuck in the air" means). And the summer climate of Orlando only compounds the problem.
 
J

joelkfla

Well-Known Member
Kamikaze said:
Lets be clear - the issue arose from a completely new part of the tech that Disney had custom built for their solution, coupled with operator error. The tried-and-true part of the system did not fail.
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As far as we know, the problem was a failure of a cabin to leave the station. The exact point of failure hasn't been released, but it looks like it was either a propulsion wheel failing to start turning when it should have, or failure of the cabin to start moving when the wheel started turning, possibly due to insufficient contact between the tire and the hanger. Those are not custom technology.

I believe Riviera is a standard mid-line station, no different than those on other systems.
 
flynnibus

flynnibus

Premium Member
Kamikaze said:
Lets be clear - the issue arose from a completely new part of the tech that Disney had custom built for their solution, coupled with operator error. The tried-and-true part of the system did not fail.
Click to expand...

We can't be clear - because there is zero information released about it. And it didn't happen at a station with the new handicap loops. So.. don't be so quick to wall up the answer there..
 
_caleb

_caleb

Well-Known Member
The Mom said:
Please stay on topic. Thank you.
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My post was deleted, but I’m not sure how it was off topic (maybe it was because I included a YouTube link?). Anyway, I was commenting that there is a company that makes footfall counters who claim that their devices are deployed at WDW. It’s relevant to the conversation about how Disney tracks the number of guests who have ridden the Skyliner.

The device is an unobtrusive little bar (kind of resembles a Microsoft Kinect camera) and is mounted in the ceiling. Maybe someone could look at the Skyliner stations and see if they can find something like this?
 
roj2323

roj2323

Well-Known Member
_caleb said:
My post was deleted, but I’m not sure how it was off topic (maybe it was because I included a YouTube link?). Anyway, I was commenting that there is a company that makes footfall counters who claim that their devices are deployed at WDW. It’s relevant to the conversation about how Disney tracks the number of guests who have ridden the Skyliner.

The device is an unobtrusive little bar (kind of resembles a Microsoft Kinect camera) and is mounted in the ceiling. Maybe someone could look at the Skyliner stations and see if they can find something like this?
Click to expand...
You can also count people by photo sensor in the bars of the cue as well as via artificial intelligence with cameras.

I’ll take a look the next time I’m over that way and see what I can figure out for ya.
 
Clamman73

Clamman73

Well-Known Member
Coming back to Pop last night from the Caribbean station I had a cab (not wrapped) to myself....it’s so quiet you hear the crickets and whatever creatures are down below and when you get over the water it’s dead silent except for the air movement...you can‘t see the water below but you see the buildings and it‘s like you’re just floating along in the air except when you go over the towers.
 
Rich Brownn

Rich Brownn

Well-Known Member
HansGruber said:
But its NOT 1975! Times and technologies have evolved. We shouldn't strive for the standards set forth 45 years ago.
If people didn't demand the airline industry do better in 1975, we would still have the same alarming rate of plane crashes that occurred throughout the 70's.

The monorail was also a pretty advaned technology for its time. I would have expected hiccups along the way.
Gondolas have been around for a while but their very nature can lead to problems experienced a few weeks ago (whatever being "stuck in the air" means). And the summer climate of Orlando only compounds the problem.
Click to expand...
The point is no one even remembered it happened. (And power outages STILL happen, btw).
 
The Mom

The Mom

Moderator
Premium Member
_caleb said:
My post was deleted, but I’m not sure how it was off topic (maybe it was because I included a YouTube link?). Anyway, I was commenting that there is a company that makes footfall counters who claim that their devices are deployed at WDW. It’s relevant to the conversation about how Disney tracks the number of guests who have ridden the Skyliner.

The device is an unobtrusive little bar (kind of resembles a Microsoft Kinect camera) and is mounted in the ceiling. Maybe someone could look at the Skyliner stations and see if they can find something like this?
Click to expand...

Sorry, you may have gotten caught in the crossfire. ;)
 

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