New DAS System at Walt Disney World 2024

drnilescrane

Well-Known Member
So more stringent and consistent verification based on pre-determined criteria, with potential escalation or consultation with a third party to determine non-standard condition.
Plus taking it out of the hands of front line CMs.

I hate to say it, but GR at WDW is very, very cliquey. Back when I did the CP we all had one friend who had a friend and guess what, they had a GAC.
 

zakattack99

Well-Known Member
In the Parks
No
Interested in how this "return to queue" feature works? Will they have to hire additional CMs per attraction to accommodate this feature/request? How will that work in smaller/difficult queues to get in and out of like Peter Pan?
I see it working sort of like parent swap. Person who needs to leave the line and one additional guest can scan out of line. Rest of party remains in standard line. Those who left line get a return time, rest of party experiences ride, two who scanned out return (via the LL) and experience together. Keeps bulk of party in main line (cuts down on LL) allows the individual with health issue to address it and get on the ride within a reasonable period should they need to exit. This is how I see it working but I have no idea.

Edit: Clarification
 

Andrew25

Well-Known Member
I see it working sort of like parent swap. Person who needs to leave the line and one additional guest can scan out of line. Rest of party remains in standard line. Those who left line get a return time, rest of party experiences ride, two who scanned out return (via the LL) and experience together. Keeps bulk of party in main line (cuts down on LL) allows the individual with health issue to address it and get on the ride within a reasonable period should they need to exit. This is how I see it working but I have no idea.

Edit: Calrification
Right, sounds easy, but to me there are a lot of scenarios that make it difficult.
  • Someone in a wheel chair... imagine trying to request everyone in a switchback queue to move to the side for space
  • The idea of not riding with your party (or broken up because you had to exit)
  • The amount of CMs required to do this (will you need the app to "ping" the CM to your location?
I think this is the right approach, just interested in seeing how it all works out. A lot of the queues (especially newer ones) are very long and difficult to get out of.
 

StarWarsGirl

Well-Known Member
In the Parks
No
The irony of ridiculously long waits to qualify for an accommodation needed due to issues with long waits...

(to be clear this is intended as humor only. There are huge differences between online waiting and in park waiting, I'm well aware 😉
That's also the annoying part! Hersheypark used to be awful for getting their pass. It would be a giant line. Now they have a specific guest services location for accessibility services. You can still go elsewhere to get it if you need a reprint, but it saves the guest services location at the front of the park from all the requests. My brother used to be ready to have a meltdown because we'd be waiting 30 minutes for it.

I actually really like their disability access passes now; probably my favorite out of the parks we've been to (Disney, Busch Gardens, and Hershey). For developmental disabilities, they send you through the fast track lines, which is basically their FP system. Sometimes you still have to wait about ten to twenty minutes. If you have a mobility disability* (their queues are not handicap accessible) they send you in through the exit, and then they write a time on your pass, and that time is the next time that you can use it. I really like that and honestly wish Disney and others would do it that way instead of issuing a time (I had to get a mobility pass previously thanks to a knee injury...that's anoter story). In between, you can go in the exits of some of the platform attractions that don't have Fast track (which generally have shorter lines anyway). For the attractions where you go in the exit (and if you're using the mobility impaired pass) they only let four people in at a time. So it ensures everything is pretty fair and the lines aren't being overly clogged up with people trying to abuse the system.

*They will also give the mobility one for developmental disabilities if you request it.
 

jinx8402

Well-Known Member
An immediate family unit should be included…that doesn’t mean 8 aunts and uncles and 21 cousins twice removed
Yeah, I definitely can see why they need to limit. Also can see them wanting to limit against say two different families of 3-4 going on vacation together. That said, the last two times we had access to DAS, my brother came with us, so a family of 5. He did stay in the room with us, and the whole point of him coming was to spend time with his nephews. I wonder if something like that situation would also be an exception the new +3 rule.
 

blackthidot

Well-Known Member
In the Parks
Yes
I see it working sort of like parent swap. Person who needs to leave the line and one additional guest can scan out of line. Rest of party remains in standard line. Those who left line get a return time, rest of party experiences ride, two who scanned out return (via the LL) and experience together. Keeps bulk of party in main line (cuts down on LL) allows the individual with health issue to address it and get on the ride within a reasonable period should they need to exit. This is how I see it working but I have no idea.

Edit: Clarification

This just seems absolutely crazy to me. Guests in line will see this happening and will automatically assume people are cutting or whatever even if a CM is right there talking to them. I also don't know who wants to announce to everyone "Hey I gotta go for a little cause my IBS or Crones is acting up. I mean can you even put a time table on that? I have IBS. While it's not horribly crazy at all times it can be bad. It can bother me for hours. Getting out of line while whoever I am with waits does not really help the matter cause I could be sick for a few minutes up to 5-6 hours.

I get you're just trying to clairify what this means but there are worm holes in it, if that is their idea on how they are going to be handling that.
 

mikejs78

Well-Known Member
Genie+ has a 120-minute window before you can make a new selection. DAS has no such limitation.

This is misleading. Genie+ has a 120 minute window to book another selection while still holding on to the first. If you use your first selection, you can book another one immediately. DAS only allows you to hold one selection at a time. You can't make a new one until you use the first.

Example: you book Slinky dog at 7AM and get a 12 PM return time. Park opens at 9, you arrive at 11. At 11, you get a second LL for MFSR at 12:30.

Example 2: you book SDD at 7:00 AM for a 9:15 return time. You tap in at 9:15 and immediate get an LL for MMRR at 9:45.

DAS example- you arrive at 11 and book SDD. The wait is 180 minutes so you get a return time of 12:20. You eat lunch at 12 so don't get to SDD until 1:15. You can't get another LL until you tap into the second tap point, which is beyond 120 minutes.

Genie+ doesn’t give you an advantage in the VQ lottery. DAS does.


DAS does not give you an advantage in the VQ lottery. You need to get a VQ just like everyone else. The only thing it allows you to do is use the LL when you return for your VQ slot rather than the standby line.
 

Angel Ariel

Well-Known Member
This should not be a problem most days once all is said and done. Factors such as staffing, exceptionally busy days, high numbers of guests needing to consult same day, and the time of day may lead to a long wait time on occasion, which is one of the reasons why Disney is really pushing for this to be handled pre-arrival.
It has been a long standing issue since pre registration was put into effect.

Hopefully adding more staff will decrease that. At wdw I've only been successful at not waiting when being online exactly at 7am and waking DD up for her picture, to then continue the interview myself. One of them she was literally lying down in bed because she wouldn't sit up.

Disneyland has a 9am PST time, which was harder to meet as an east coaster. Missed it by a few minutes and that translated into a multiple hour wait this past Jan. We've been traveling at the end of January, when crowds are low at both parks.
 

StarWarsGirl

Well-Known Member
In the Parks
No
That would mean that a sibling(s) would have to be left alone if only one parent/caregiver is with them. I took many trips to WDW with my children without my husband, and many parents of multiple children do not have a spouse.
Plus, we're on vacation as a family. We don't want to be spending a bunch of time away from each other. Plus, it can be upsetting to the person with autism (or other disability) if they want to ride with their sibling, but oops, sibling can't go.

Also why I'm not a big fan of the inflexible 4 person limit. If you have a family of 5, that can be challenging. Six seemed like it was the perfect number because it would accomodations Mom and dad plus four kids.
 

networkpro

Well-Known Member
In the Parks
Yes
That would mean that a sibling(s) would have to be left alone if only one parent/caregiver is with them. I took many trips to WDW with my children without my husband, and many parents of multiple children do not have a spouse.
Yes, but we're not talking practicality, we're talking about legal requirements. As DAS is causing operational issues due to large Numb3rs, reducing the addtuonal party numbers admitted per DAS participant is the only method that can be employed with the current acceptance criteria. Disney is providing for free to some what it charges for others. The price is a disincentive for some which is removed for larger parties accompanying DAS participants. What if renting a scooter imparted DAS ? Sorry for the spelling, I'm on a phone in Epcot and the sun is quite bright today.
 
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sylasink

Member
In the Parks
Yes
I'm concerned that I will no longer be considered "acceptable" for DAS while I have a very genuine and valid reason for using it. I have some VERY severe allergies, including skin allergy that makes me allergic to most suntan lotions, perfumes, and deodorants. People love reapplying them in the queue. There are also queues like Thunder Mountain and soon-to-be Tiana's and all of Storybook Circus that will be pumping scents. I break out in hives and my face swells, and I have been sent via ambulance to the hospital because I have had anaphylactic episodes before. I am significantly less likely to be stuck with someone reapplying anything in a short line or a line that is constantly moving. I also have an autoimmune disorder and have had episodes due to the temperature. I am autistic and deal with getting overstimulated in queues sometimes, but I have a better grasp on coping when I'm not worried about my other conditions. When I see someone take out a canister of aerosol spray, I meltdown. Because the root of the issue isn't autism, I don't know if they'll hear me out.
 

Angel Ariel

Well-Known Member
This is a good take in my opinion. Many times the way to improve the behaviors associated with things like autism is to expose them to the situation. Avoidance doesn’t help.

Not that anyone wants to do that while on vacation…
my daughter isn't autistic, but comments like this don't help anyone. DD struggles so much in day to day life. Just to be understood (sheneeds AAC), to do things her friends and all of us take for granted every minute of every day. She deserves a vacation too. She deserves a few short days a year where her disability doesn't make everything so difficult for her.
 

jinx8402

Well-Known Member
Yes, but we're not talking practicality, we're talking about legal requirements. As DAS is causing operational issues due to large Numb3rs, reducing the addtuonal party numbers admitted per DAS participant is the only method that can be employed with the current acceptance criteria. Disney is providing for free to some what it charges for others. The price is a disincentive for some which is removed for larger parties accompanying DAS participants. What if renting a scooter imparted DAS ?1
You go tell someone with autism that they can't ride with their whole family. That can be your job since you don't seem to want to accept why Disney would want to accommodate more than 1 companion.
 

Smiley/OCD

Well-Known Member
BTW, It isn't just guests, but CM and CPers are significant abusers of DAS. Cases of a CM spending 8 hours working at Slinky Dog Dash on Monday, visiting the park on Tuesday, and then saying they need DAS to wait in line.
Then those CM’s that approved the DAS AND their direct supervisors should be termed…a few termed, and it will come to an ABRUPT end.
 

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