"My kids are 19, 16, 14, so awkward teens that do not want to talk about this over and over again at each ride entrance."Some people's disabilities include issues that impact their ability to share information verbally and/or repeatedly that goes well beyond "uncomfortableness". Autistic people can shut down in these situations, those with selective mutism, or who communicate in ways other than oral speech, etc. So what are they looking for? All of their disabilities to be accommodated. People having access to effective communication for themselves (their preferred method of communication, not how a business tells them to communicate) is covered under the ADA as well.
I was specifically responding to this. That statement would leave me to believe communication issues are not the problem. It also seems in some/many cases that I am seeing on other social media sites that the only side that is expected to give is Disney.