Just posted this on the SM blog thread (apologies Steve for double posting), but isn't the release of the Space Mountain images good timing. Were the photos released to divert attention from the Lights of Winter complaints that are piling up on the official blog? At least we know that Thomas Smith is online since he created that Space Mountain blog - hopeully he will give an official answer soon on LoW. At the moment I guess we can assume that silence means the Lights of Winter are indeed gone.
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Lights of Winter not being displayed this year (2009)!?!
- Thread starter wdwmagic
- Start date
MousDad
New Member
[Thomas Smith on the phone yesterday afternoon:]
"I need some #*(@&$* pictures of the inside of Space Mountain right #*(&(@*&# now!!!!!"
RiversideBunny
New Member
Wouldn't it be nice if the Orlando Sentinel did a story called 'The Missing Lights of Winter' and included comments from guests and from WDW managment?
It would help prevent WDW from sweeping this major Christmas change under the rug.
Publicity on it would be very helpful.
:xmas:
It would help prevent WDW from sweeping this major Christmas change under the rug.
Publicity on it would be very helpful.
:xmas:
Seriously.
53 posts, all of which are decrying the loss of LoW, and not a single response? Shame.
xdan0920
Think for yourselfer
We just need to keep them coming, here is the link again for those who have not had a chance to post there yet.
http://disneyparks.disney.go.com/blog/2009/11/disney-parks-blog-weekly-recap-3/#comments
I find it interesting that nothing else is talked about - no regular guests giving comments (good or bad) on anything else.
WDWFigment
Well-Known Member
I emailed Jason Garcia (theme park dude from the Sentinel) about it.
TinkIce
Member
So they really are gone then? Yeah, I thought so. 
The Lights of Winter were one of my favorite things about visiting WDW at Christmas time. My family made a tradition of standing under the arches and taking a family portrait; it was as important to us as getting that picture in front of Cindy's Castle at the start of every trip. And I LOVED riding the Epcot monorail at night just so I could get to ride through the lit arches. My youngest siblings are going to be very upset about it; my mom is already upset about it. I guess we'll just have to find some other way of enjoying ourselves this year...
At least I have a video of the arches getting lit up to remember them by
The Lights of Winter were one of my favorite things about visiting WDW at Christmas time. My family made a tradition of standing under the arches and taking a family portrait; it was as important to us as getting that picture in front of Cindy's Castle at the start of every trip. And I LOVED riding the Epcot monorail at night just so I could get to ride through the lit arches. My youngest siblings are going to be very upset about it; my mom is already upset about it. I guess we'll just have to find some other way of enjoying ourselves this year...
At least I have a video of the arches getting lit up to remember them by
dweezil78
Well-Known Member
As someone who has been in similar social media roles for nearly a decade (in the entertainment industry no less), I will tell you that these social media reps are in a VERY tough position. More often than not they're on the side of the diehard fans which is why they have the job in the first place. But at the same time they also represent said company/artist/whatever and it takes quite a while in order to get an answer or to get permission to publicize the answer. Especially I'm sure with a company like Disney that has more cooks in the kitchen than one can keep count of.
And if it's not the answer the fans want, it totally sucks to be them because they're in the line of fire and even if they don't agree with the company line, they have find a way to defend it AND try not to further ________ off the fans because guess who pays the bills... So be easy on those folks!!!
Mag-effing-nificent. First the Night Before Christmas show and now this. Well, I too won't stop visiting WDW, but I can guarantee that my trips during the holiday season will definitely be curtailed. No more MVMCP, Christmas pins, or other associated holiday merchandise to be purchased. I'm a little exhausted in WDW's belief that I won't notice or care about the cutbacks if they're done incrementally.....
I didn't mean to imply that I held Thomas personally responsible for his lack of reply. I have some exposure to PR at work.
I meant Shame on the company, really. When you see that many replies from upset customers pile up so quickly, it looks bad.
s8film40
Well-Known Member
While you can't place blame on these people, they like the Guest Relations people at Epcot who will likely get yelled at all through the holidays this year took a position that requires they hear the comments of guests it's their responsibility to pass that information up the chain. Does this mean you blame them no, but yes I think you should scrutinize any response they may have to explain why the lights aren't there.
dweezil78
Well-Known Member
I didn't mean to imply that I held Thomas personally responsible for his lack of reply. I have some exposure to PR at work.
I meant Shame on the company, really. When you see that many replies from upset customers pile up so quickly, it looks bad.
No, totally... They definitely take too long to reply (if they do at all). But I'd also guess that Thomas is continually hitting his send/receive email button constantly waiting for an answer to come in too and is just as frustrated as everyone here. My guess is they're all still trying to figure out who even makes the decision as to whether or not those lights go up, haha! You'd be amazed at how dysfunctional all these companies are internally and how no one knows what anyone does. It's mind boggling that anything ever gets done in the corporate world!
EPCOT Explorer
New Member
Definitely not equal...and they know it. For stuff like this, they should just ADD.
A shame....They REALLY are milking us dry.
What stinks, is that SM isn't as great as it should be either.
Dooooo it.
WDW Vacationer
Active Member
EPCOT Explorer
New Member
Joined!
WDW Vacationer
Active Member
Thanks!:wave:Joined!
Contact info will be up soon. I have also started a disscussion to post Disney's replies,and your messages.