Phineas, beat that dead horse! I'm with you!Is this the norm now as far as this attraction is concerned? Also, beating a dead horse here, but my gosh, these crowds sure are something. I’ve always made it a point to ride HM at least twice-but only got to do so once with a fast pass, the line for which was back near the loading area for the Liberty Belle. And I had to skip PotC entirely due to the wait being prohibitively long. I really wish they’d abandon the fast pass system entirely, because clearly it’s not the answer here. I still remember when these two attractions were more or less walk-ons, especially with HM’s Omnimover system at work.
Since the original poster mentioned it, fast pass has ruined WDW parks IMO. I've said it too many times, but it's true. It's at least tripled the waiting times for standby across every park. It honestly makes the entire Disney experience less enjoyable... again, my opinion.
Now, talking about things in disrepair, that's just the new "normal" apparently. I get it, a lot of these rides are 50 years old or thereabouts, but Disney should be better than being a break-fix company. They should do regular maintenance. Employ the proper staff to keep things working rather than being so reactive. It's really an awful business model, especially for a company that tries to portray a "magical experience". So many other companies work so hard to be proactive... except Disney.