I don't consider myself a 'doom and gloomer' by any means
but I did feel compelled to write after reading that article and a lot of stuff on here over the past couple of weeks. Here's what I wrote to The Disney Co., and I tweeted WDW as well. We spend hours and countless posts and threads complaining, I hope that each of us complaining about something or other will take a few minutes to get off the forum and write a letter, or a tweet. I know a lot of people think complaining on here will affect change, but it hasn't thus far, and it's always best to go right to the source. I think it's time for everyone to but your money where your mouth is, proverbially speaking.
Hello!
I am a life long fan and guest of Walt Disney World. It is a huge part of my life, and I look forward to sharing this love with my child as she grows. The entertainment and experience you provide is second to none.
I am writing after quite a while of going back and forth as to whether or not I should, but my love for the parks has finally pushed me to do so. Our next trip will be my 13th trip in my lifetime, our second with our now 2 1/2 year old girl. Our last trip was in 2011, and I enjoyed it immensely. However, I was disappointed to see WDW was not all I usually expect. To be frank, the standards that I expect and assume will always be the Disney standard were not all there. Some Cast Members were not in the most magical mood. I saw paint chips, missing pieces in attractions, and a creaky Carousel of Progress, one of my most beloved attractions. We still had a wonderful vacation, but I was disappointed to see things not up to the bar that your company has set for so many decades.
For the first time ever, we have considered taking a trip shorter than a week and a half next year. In times like these, money is an issue for everyone, and I truly did question why I was spending the amount I do on a Disney vacation when I personally feel things were not up to par. When you set the bar for theme parks everywhere, people expect it to be that way all the time.
As I stated above, I did not feel compelled to write until now. I had convinced myself things would get better without me saying anything, that your company had such high standards that they would take care of the issues on their own. I am also a frequent visitor to many WDW forums and websites because I love to talk vacation planning and what's in store for WDW in the future. Throughout the past few weeks, I have seen and read while reading peoples trip reports that in fact none of these issues have been taken care of, and I read this article,
http://micechat.com/18766-a-great-big-broken-down-tomorrow, and I was compelled to reach out to you.
I know I am only one person, but please know that there are many ardent fans like myself that have such a love of WDW that seeing a decline in your standards is truly a disappointment. I am hoping others will reach out to you, and the love we have of your parks, and the money we're willing to spend will compel someone to make our vacations all we have expected from The Disney Company in the past, and make it a brighter future for our family and friends we're introducing to a lifelong love of WDW.
Thank you for your time.
Sincerely,
Kelly xxxxx
