Janitors on Call with iPhones

[ford91exploder]

But Custodial is likely not going to be directly responsible for maintaining the sensors that would this system to work. It seems the plan is no be able to further cut down on one department by making it more dependent on another, also cut down department.

And even better for WDW management NO ONE is responsible (except the IT people who are the designated scapegoats in any organization) when the system fails and the bathrooms are a filthy mess...

 

[ford91exploder]

We had heard that WDW had substantially reduced their custodial staff which was surprising considering all of the negative issues that we have heard from guests as well as seen on here about the "not so pristine" conditions parts of the parks have recently experienced. Perhaps this is their solution to trying to keep up with demand due to the increased attendance, but accomplishing this with a reduced workforce. It may work but will also put a great deal of pressure on CMs in that department to perform.

They want to cut MORE staff... so they will grab the next 'Shiny Object'.

 

[Bandini]

It is not likely that Custodial is going to be directly responsible for maintaining the sensors that would this system to work.

Please tell me it won't be managed by Disney's IT Department!

 

[ford91exploder]

Please tell me it won't be managed by Disney's IT Department!

Probably not but these sensors have to be connected to a network, So when they DONT work Janitorial and Park Operations will blame IT (that's the way it works in EVERY company) even though IT just provides the plug to connect the device.

 

[lazyboy97o]

I do find it interesting that the same people who complain about rising prices are the same ones who think there should be a staff member at every restroom. The restroom attendant should most definitely also have body spray, deodorant, tampons, Cologne, gum, mints, and mosquito spray on hand.

Once again a thread is getting ridiculous. I'm going to bow out of this one. Have a magical time with the subject

Maybe you should try learning about past/current practices? A custodian assigned to just a bathroom is not a new or outrageous practice for Walt Disney World.

 

[Bandini]

Probably not but these sensors have to be connected to a network, So when they DONT work Janitorial and Park Operations will blame IT (that's the way it works in EVERY company) even though IT just provides the plug to connect the device.

Last time I was at WDW there was trash in the WTP queue. I thought nothing of it, but it was still there the next day. It doesn't seem that there are enough janitorial CM's walking around the parks now.

My concern is that the sensors will be used to replace CM's, and things like trash in queues will remain untouched. Sensors cannot replace eyes.

 

[21stamps]

Maybe you should try learning about past/current practices? A custodian assigned to just a bathroom is not a new or outrageous practice for Walt Disney World.

Phones without the ability to direct us where to go was also the norm. Now we have a choice- keep a bunch of maps in our glove conpartment, buy a car with navigation, or just tell Siri where we need to go.

New isn't always bad. Technology isn't the enemy.

 

[Bandini]

Phones without the ability to direct us where to go was also the norm. Now we have a choice- keep a bunch of maps in our glove conpartment, buy a car with navigation, or just tell Siri where we need to go.

New isn't always bad. Technology isn't the enemy.

Technology is great in a lot of circumstances. But technology cannot clean bathrooms and empty trash cans. That requires people.

I don't think smart phone navigation system that replaces maps can be compared to janitors who keep the parks clean.

 

[Donfan]

It seems that some variation of this might be interesting to use with the transportation system (busses). Actually counting the number of passengers waiting for a ride could be used to route busses to waiting areas. Though I can see how using sensors which could be used to increase the count might be a problem too.

 

[Hakunamatata]

Technology is great in a lot of circumstances. But technology cannot clean bathrooms and empty trash cans. That requires people.

I don't think smart phone navigation system that replaces maps can be compared to janitors who keep the parks clean.

Im glad Walt didnt share your lack of vision for the future.

 

[lazyboy97o]

Phones without the ability to direct us where to go was also the norm. Now we have a choice- keep a bunch of maps in our glove conpartment, buy a car with navigation, or just tell Siri where we need to go.

New isn't always bad. Technology isn't the enemy.

Where has anyone said anything close to "new is bad" or "technology is the enemy" in this thread? A person assigned to bathroom is not unusual at the Walt Disney World theme parks and from those who have worked such shifts they commonly note how they barely have time to do anything if they were so required. In order for such persons to use this technology they must be elsewhere which means the amount of time they spend cleaning a bathroom must be reduced. Then there is Disney's poor track record with such infrastructure. All of these new sensors will need to be maintained so that they are properly functioning.

 

[Minnesota disney fan]

Last time I was at WDW there was trash in the WTP queue. I thought nothing of it, but it was still there the next day. It doesn't seem that there are enough janitorial CM's walking around the parks now.

My concern is that the sensors will be used to replace CM's, and things like trash in queues will remain untouched. Sensors cannot replace eyes.

I was told that it is the CM's responsibility at the attraction to pick up trash, not the janitorial staff? This was after I wrote to WDW about trash in the queue at Haunted Mansion, and no one bothering to pick it up. I wonder if this is really true?

 

[Bandini]

I was told that it is the CM's responsibility at the attraction to pick up trash, not the janitorial staff? This was after I wrote to WDW about trash in the queue at Haunted Mansion, and no one bothering to pick it up. I wonder if this is really true?

I have no idea, I was just disappointed that the trash remained.

 

[roj2323]

Hats off to you, I'm sure that was a monumental job.

However based on what you're saying, the custodial department doesn't have enough staff to keep up with the the work that's required. TWDC cut park staff but the attendance has continued to increase. Wouldn't additional CM's be a solution to the problem of overflowing trash cans, trash in ride queues, and dirty bathrooms?

No that's not what I'm saying at all. Currently custodians are either streets or restrooms and that's their job all day. This iPhone idea will allow custodians to be both at the same time which will keep custodians busy but also keep the park cleaner than it would be otherwise.

 

[roj2323]

It is not likely that Custodial is going to be directly responsible for maintaining the sensors that would this system to work.

No but management inspects restrooms regularly throughout the day and custodians are in there every 20-60 minutes. Both have the ability to call and request a work order for repairs. Some stuff gets handled by maintence during park hours and some gets handled overnight but either way 90% or better of maintenance issues are resolved within 12 hours.

 

[lazyboy97o]

No but management inspects restrooms regularly throughout the day and custodians are in there every 20-60 minutes. Both have the ability to call and request a work order for repairs. Some stuff gets handled by maintence during park hours and some gets handled overnight but either way 90% or better of maintenance issues are resolved within 12 hours.

A key point of this technology would be to reduce the regularity of such visual inspections.

Knowing that a sensor is malfunctioning is not something that will be readily noticeable by a visual inspection. It is also not the same category of equipment as other bathroom equipment.

 

[Dead2009]

So an iphone is going to clean a toilet? People are required to keep the parks clean, not phones.

The article clearly states they're going to use the iPhones to ALERT the staff to head to a certain area.

 

[21stamps]

Technology is great in a lot of circumstances. But technology cannot clean bathrooms and empty trash cans. That requires people.

I don't think smart phone navigation system that replaces maps can be compared to janitors who keep the parks clean.

I know. You didn't understand either comparison..and you're still not understand that the phone is not cleaning the bathroom. The same way your phone isn't the one driving your car.
Sometimes you have to look a little bigger than what is right in front of you.
That's how innovation happens.

 

[drizgirl]

It is not likely that Custodial is going to be directly responsible for maintaining the sensors that would this system to work.

No it won't be. Instead it will be that crack IT department that does such a great job on the Disney web site.

 

[drizgirl]

Phones without the ability to direct us where to go was also the norm. Now we have a choice- keep a bunch of maps in our glove conpartment, buy a car with navigation, or just tell Siri where we need to go.

New isn't always bad. Technology isn't the enemy.

No it isn't.

But it's not always better either.