TheMaxRebo
Well-Known Member
Great point, @GhostHost1000. Attraction downtime is an important part of standby wait times.
Disney's MDE app reports downtime for WDW's attractions. Here's the average downtime per attraction for 2020, 2021, 2022, and 2023 YTD, per day, in minutes of downtime.
The numbers do not count planned refurbs as downtime. I can see an argument for including that, since the ride is not available to paying guests and Disney doesn't change the price of tickets.
The numbers only count outages during hours when guests are in the park. So if MDE is reporting GOTG is offline, but no guests are in EPCOT, that doesn't count in the charts below.
First, the Animal Kingdom should get credit for generally improving its ride availability:
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Likewise, EPCOT has improved downtime at GOTG, SSE, and TT.
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You could argue (and I would agree) that a 35% drop in downtime at Test Track isn't the headline because it's still offline 93 minutes per day on average. But it's early Monday morning, so let's try to look at the bright side of things.
Things are not great at Hollywood Studios, where four of the park's 10 rides have more than an hour of downtime per day. Also note that ROTR's downtime is so bad that the Unofficial Guide's advice is to buy the ILL for it, so you don't waste time in line for a ride that breaks down. That revenue is a perverse incentive for Disney not to fix the problem.
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And the Magic Kingdom isn't great either, with another four major rides averaging over an hour of downtime per day:
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Along with increasing ILL sales, it's my believe that ride downtime causes more sales of Genie+. This happens through a combination of G+ reservations for offline rides being converted to "good anywhere" G+s, which leads to longer lines at other attractions, which leads to more people purchasing G+ to avoid the long lines.
But I could be wrong. I spoke to some folks at UOR who have done this calculation for their own parks, and they did not reach the same conclusion for downtime and Express Pass sales.
Always interesting when you see data that supports first hand experience. Really shows why Hollywood Studios can be such a challenge to visit - just not enough "other stuff" to do (and mermaid show not back and no citizens of Hollywood not helping) when a big ride goes down and basically a couple big rides are going to be down for at least an hour every day
And like you said, all that revenue from Rise ILL makes it hard (from an business/accounting standpoint) to take it down for the time it would take to fix it
MK has issues too but at least there are plenty of rides there that the impact from one or two down isn't as harmful