Making charitable contributions
increases revenue? That's a bold statement and I'd like a cite. (
This article says it's possible, under some circumstances. "It's possible" doesn't mean it happens, or that it's the main reason a company does it.)
People do tax write offs all of the time.
Donations are great good will, and it does not take away the good that they do, but there is also often something to gain from it. Its not a bad thing. Also, it gets people talking. Particularly evident when major charitable donations are publicized and responded to by PR departments.
You saying a charitable donation has a main reason of profit is not at all what I said. That is obtuse and a different subject than what we are discussing here. Fastpass was not a charity. Even if you feel it is a service, it is to a paying guest. Don't conflate that. It is nonsense.
Back to the topic.
Why does one satisfy guests?
Let's sum it up this way.
Who spends more money and creates better revenue situations?
Dad and mom who spent money and time on this big theme park vacation only to see that the waits are all pretty long. And are frustrated to walk around in the heat.
Or.
Dad and mom see a five minute longer wait on a few other attractions they wait for until their window is ready as they are going to get to skip on average three lines of a ride or first show seating a day? That family is going to be psychologically satisficed, and buy more drinks, food and merch as the company is great in their minds.
Some of you are arguing the same thing I am saying. You just don't care to admit that a business satisifies guests for increased revenue.
You satisfy guests so that they spend more money. That gains your revenue.