Has anyone ever requested the "best seats" on Flight of Passage?

[WondersOfLife]

It doesn't matter if the attraction is busy or not, a lot of the rides that people make requests on aren't slowed down by the requests. At most the CM has to work a bit more instead of standing around doing nothing. In the end the CM's are paid to do a job which in large part is to insure that the guests have a good time. If you don't want to do that then maybe being a CM isn't where you need to be. Way too often people seem to forget that they are working for an employer that is trying to please customers not a employer that is trying to please the employees. Employees don't come first in a business that wants to continue to thrive, the customers come first.

I apologize. I bow down to your expertise in being an Attractions cast member. Oh praise thee.

 

[JusticeDisney]

It doesn’t mean cast members won’t think of you as a self entitled constant returner they have to put up with.

It’s annoying. Plain and simple. But they’ll do it. Because Disney Magic or whatever. Doesn’t mean all cast members will be happy about it. Especially attractions that build up a line fast. It’s annoying, sometimes confusing, and like I said, sometimes it starts a chain reaction. Those are the WORST.

But no. Cast members won’t typically tell you “no” a majority of the time. But that doesn’t make it right.

If a cast member is someone who thinks of me in that way because after spending all the money I spend on a WDW vacation I want to politely ask for a particular seat in order to try to enhance my son’s experience, well then that cast member can go pound salt. Or worse.

 

[JusticeDisney]

I apologize. I bow down to your expertise in being an Attractions cast member. Oh praise thee.

LMAO at you thinking there is any special skill or talent in standing there all day and telling people what row to go to.

 

[LittleBuford]

LMAO at you thinking there is any special skill or talent in standing there all day and telling people what row to go to.

I think that's unfair. It's a lot to juggle, and I certainly couldn't do it (or do it well). The vast majority of Disney CMs are fantastic.

 

[thomas998]

I apologize. I bow down to your expertise in being an Attractions cast member. Oh praise thee.

And that attitude is the reason I would never hire someone like you to deal with guests. Though sadly it seems more and more people like you are getting hired by Disney because the quality of the CM's has dropped over the years.

 

[WondersOfLife]

LMAO at you thinking there is any special skill or talent in standing there all day and telling people what row to go to.

Now I KNOW you definitely haven’t worked as an attractions cast member. You just keep that thinking in your head the next time an emergency is about to happen on a ride and your life is in those cast members hands.

And that attitude is the reason I would never hire someone like you to deal with guests. Though sadly it seems more and more people like you are getting hired by Disney because the quality of the CM's has dropped over the years.

The quality of CMs has dropped because park guests have become unbearable. From complaining about their strollers being moved down the line, to going to the pirates adventure game demanding free Fastpasses, to threatening cast members at the entrance of an attraction that they’ll report them if a wait time is wrong, to every other guest requesting a specific seat..

They’re hostile. If anything, I’ve learned to respect CMs literally so much more now.

 

[LittleBuford]

to every other guest requesting a specific seat..

So is 50% the answer to the question I asked you before?

 

[thomas998]

Now I KNOW you definitely haven’t worked as an attractions cast member. You just keep that thinking in your head the next time an emergency is about to happen on a ride and your life is in those cast members hands.

The quality of CMs has dropped because park guests have become unbearable. From complaining about their strollers being moved down the line, to going to the pirates adventure game demanding free Fastpasses, to threatening cast members at the entrance of an attraction that they’ll report them if a wait time is wrong, to every other guest requesting a specific seat..

They’re hostile. If anything, I’ve learned to respect CMs literally so much more now.

And I suppose when a basketball team loses it isn't because the players lost the game it was all because the fans weren't buying enough hot dogs in the stands or were parking too far away from the arena. Most people realize that when their performance drops it isn't because of things beyond their control, it is because of themselves. You might want to look in a mirror sometimes when you wonder why your performance is slipping.

 

[thomas998]

"The customer's come first..."
Random chance has aligned you with a certain seating arrangement. You feel YOU deserve better. But conversely, YOU feel someone else deserves the lesser experience. We are ALL customers and are being treated equally by the nature of the randomness of how you enter a line results into your eventual placement. A castmember is in fact putting customers first when they are doing their job, when they are making exceptions, they are putting YOU first.

By your own admission that some deserve a lesser experience you've indicated that all experiences or seats are not equal. Given the price of admission it then makes perfect sense for people to want the better experience/seat. If some people see no difference in seats then more power to them. Some people don't see a difference between a name brand product and an off-brand product so for them it makes no difference. But when you see a difference then it makes no sense to accept the inferior product when you can just as easily get the better one by simply asking for it. You also forget that when you ask for the better seat you pay a price in time for doing that. Just like when you want to sit in front of the Monorail at DL, you can ask for it, but sometimes you'll have to wait for the other people that are already waiting for the front seat which means you'll have to wait for multiple cycles of the ride.

A CM is supposed to do their job which is to provide the best experience for the guests. They aren't putting anyone first when they let a customer wait for the next car to come through so they can get their preferred seat, the only way they would be putting them first is if they removed the people that were ahead of the person to make room for the person wanting a specific seat and that doesn't happen.

 

[JusticeDisney]

I think that's unfair. It's a lot to juggle, and I certainly couldn't do it (or do it well). The vast majority of Disney CMs are fantastic.

I never said that CMs don’t do a great job. They do. I was merely pointing out that the idea that they are splitting atoms is laughable, as the poster to whom I was responding seemed to be implying.

 

[JusticeDisney]

Now I KNOW you definitely haven’t worked as an attractions cast member. You just keep that thinking in your head the next time an emergency is about to happen on a ride and your life is in those cast members hands.

The quality of CMs has dropped because park guests have become unbearable. From complaining about their strollers being moved down the line, to going to the pirates adventure game demanding free Fastpasses, to threatening cast members at the entrance of an attraction that they’ll report them if a wait time is wrong, to every other guest requesting a specific seat..

They’re hostile. If anything, I’ve learned to respect CMs literally so much more now.

And what I know is that CMs, as fine as they all may be, aren’t exactly curing cancer. Are there easier jobs in the world? Probably. But do they have the toughest, most skilled jobs in the world as you seem to think? Now that’s hilarious. There’s a reason why a lot of these CMs telling people what row to go to are simply high school or college students looking for a little walking around money.

 

[WondersOfLife]

And what I know is that CMs, as fine as they all may be, aren’t exactly curing cancer. Are there easier jobs in the world? Probably. But do they have the toughest, most skilled jobs in the world as you seem to think? Now that’s hilarious. There’s a reason why a lot of these CMs telling people what row to go to are simply high school or college students looking for a little walking around money.

The reason is for getting experience. Disney also cuts out half of their pay for dorm rooms they need to stay in ($300 a week average) So constantly rude and entitled guests do not help, no.

And I suppose when a basketball team loses it isn't because the players lost the game it was all because the fans weren't buying enough hot dogs in the stands or were parking too far away from the arena. Most people realize that when their performance drops it isn't because of things beyond their control, it is because of themselves. You might want to look in a mirror sometimes when you wonder why your performance is slipping.

That is LITERALLY not the same thing. Like. At all. It’d make more sense if you were referring to, say, the performers of finding Nemo the Musical blaming park guests for a bad performance. That’s what that would relate to.

Try something with more worker/guest interaction.

 

[JusticeDisney]

The reason is for getting experience. Disney also cuts out half of their pay for dorm rooms they need to stay in ($300 a week average) So constantly rude and entitled guests do not help, no.


That is LITERALLY not the same thing. Like. At all. It’d make more sense if you were referring to, say, the performers of finding Nemo the Musical blaming park guests for a bad performance. That’s what that would relate to.

Try something with more worker/guest interaction.

Ahhhh, changing the subject, I see. The surest sign that someone knows they have lost the argument. LOL!

 

[JillC LI]

I always ask nicely and make clear that I’m happy to wait until the next round of loading. I didn’t realise it was considered such a selfish and annoying thing to do, and no CM has ever betrayed the slightest hint of annoyance.

Same here. If WDW is willing to offer the courtesy and I am willing to wait for it because it matters that much to me, then no harm done to anyone. In fact, the people behind me just got to ride sooner. I have often waited an extra ride for the top center seating at Soarin. No one ever followed suit as a result. My kids have waited up to 4 extra rides to be front row of RNRC. For some people it is a worthwhile trade off.

 

[jloucks]

The problem with requesting special seats in a luck based system is that your are, because of entitlement, relegating your undersirable seats to somebody else. Somebody that would have had better seats if it were not for you.

You get in the line and you take your chances. Unless of course you are feeling entitled. Then, by all means demand a re-roll and let somebody else absorb your bad luck.

Obviously this does not apply when you are not re rolling the dice on non-premium accommodations.

Scenario A ) Ask to wait until family can sit together. It doesn't matter where. Sorta like skipping a full bus so you can all ride together.

Scenario B) Ask to wait so that you can put somebody else is your less desirable seats and take somebody else more desirable seats.

Scenario A is not really affecting anybody but you. Scenario B is affecting people beyond you. THAT is the big differentiation.

 

[LittleBuford]

The problem with requesting special seats in a luck based system is that your are, because of entitlement, relegating your undersirable seats to somebody else. Somebody that would have had better seats if it were not for you.

You get in the line and you take your chances. Unless of course you are feeling entitled. Then, by all means demand a re-roll and let somebody else absorb your bad luck.

Obviously this does not apply when you are not re rolling the dice on non-premium accommodations.

Scenario A ) Ask to wait until family can sit together. It doesn't matter where. Sorta like skipping a full bus so you can all ride together.

Scenario B) Ask to wait so that you can put somebody else is your less desirable seats and take somebody else more desirable seats.

Scenario A is not really affecting anybody but you. Scenario B is affecting people beyond you. THAT is the big differentiation.

Have you never asked to sit in a particular area of a restaurant? Should you feel guilty for taking the cosy table in the corner and leaving the draughty spot by the door to another group?

 

[Dave B]

People who request specific seats on attractions were some of my biggest pet peeves as a cast member. Like. Just enjoy the ride. It doesn’t seem like a big deal. But when you’re like the 7th group of the day to ask for special arrangements, it’s the cast members duty to have to run and call back “is there a party of __” before the ride boards. It’s stressful. God.

Just get on.

As a consumer we have paid for the experience if we choose to wait, why is that a big deal, AND you are working, getting paid, why would it matter, unless your telling us that you had to work a little harder? I am not sure why it would bother you as an employee

 

[Dave B]

It doesn’t mean cast members won’t think of you as a self entitled constant returner they have to put up with.

It’s annoying. Plain and simple. But they’ll do it. Because Disney Magic or whatever. Doesn’t mean all cast members will be happy about it. Especially attractions that build up a line fast. It’s annoying, sometimes confusing, and like I said, sometimes it starts a chain reaction. Those are the WORST.

But no. Cast members won’t typically tell you “no” a majority of the time. But that doesn’t make it right.

It is fairly obvious you do not work there an longer your attitude is not what Disney is about in any way

 

[Dave B]

I don’t really understand what the “constant returner” reference means here. I wish I could visit the parks often enough to qualify as one.

I always ask nicely and make clear that I’m happy to wait until the next round of loading. I didn’t realise it was considered such a selfish and annoying thing to do, and no CM has ever betrayed the slightest hint of annoyance.

It is no, this poster is just being rude ad obnoxious

 

[Dave B]

Mmmmhmm. That’s why I quit.

Have you worked as an attractions cast member before?

What you do not understand, its not about ride attractions or the janitor role or CEO role, its about The Disney Experience, which really you do not get