The problem they have is the employee's They are very rude, they don't care, and the parks end up really dirty before the end of the day.
The park's also do not feel safe to me. Just a different feel at Universal.
Wow. So did one rude Team Member do something and it set you off about all of them? If that's the case, then one rude WDW Cast Member lends me to believe that all of them are downright nasty. I'd say almost all of the Universal Team Members past or present used to be WDW Cast Members, past or present, or the other way around.
So I went to IOA yesterday just to see how things were looking. I have an AP, the guy at the auto plaza was friendly. There was no one directing traffic in the garages, but they didn't need it, there were plenty of spots (this was also at 3pm).
Walked through Security, no bags on me, but I smiled at them and they smiled back, walked through Citywalk, it was clean, pretty normal.
Got to IOA gates, the right hand side was open with about 3 or 4 Turnstile Attendants, I walked up and a nice lady actually waved me over saying "I can take you here!" I put my finger on the scanner and she said "oh don't you know?? You have to use your nose now!!" I laughed cause it actually was kind of funny. I told her to have a good day, and she said thanks, you too.
I walked through Port of Entry, saw one napkin on the ground but was because some just dropped it. I turned right, through Suess to check out the decorations, which were awesome. The Team Member out front of If I Ran The Zoo had sidewalk chalk and were drawing Suess characters on the ground. Cat had some as well, right at the entrance.
Walked through Lost Continent, Waterfall effect on Mythos working, and the waterfalls outside Poseidon working as well. Didn't encounter many TM's just walked past the Poseidon Greeter, who was standing upright and not leaning or doing anything wrong. She was not smiling, but any guest who approached her, she interacted in a friendly manner, which is what is expected.
Walked into WWOHP, no train conductor, but they come and go. Dragon's was a 5, girl out front was saying "anyone who's riding can have no bags, all bags must go in a locker" to a group of about 15. She did have to raise her voice, but she was not yelling at all. The Team Member in the tent scanning Express cards said "welcome brave champions!" to us as we walked by. The castle was very clean, no trash on the ground. The loaders were friendly, saying "good luck champions" while checking harnesses, the controls bid us farewell, and the unloaders all said welcome back champions.
Went to Forbidden Journey, walked through singles, all the Team Members I encountered were friendly. The ones on the belt all happened to be girls and did a dance saying "all the slytherin girls!!" Also, there was a single rider who took a middle seat who needed a end seat, so she couldn't get the harness down on him, so she unlocked the harnesses and very politely said "hey guys can you two switch seats so the harness can go down all the way?" referring to me and him. So he had the end seat, and she apologized and said "thanks muggles".
The unloader welcomes us back, saying for us to exit to the right, down the stairs.
Upon leaving the park, still very clean, and the lady at the exit turnstiles told us thank you and for us to have a good evening.
Great, friendly, themed hospitality. I should have left a comment at Guest Services on how impressed I was with it. If you think Universal is all rude, go again, they've changed it up a lot.
