Ben_since_1971
Well-Known Member
1 hour and 40 minutes on hold. The wait cost me some money
as I surfed ebay and bought some baseball cards I had my eye on
for some autograph shows coming up but well worth it. Saved over $570
. I booked a BB offer last year and the FD made the increase in package rate worth it (FD is rack rate where the BB was 30% off).
I will say this about their computer systems - they have improved greatly over the past several years. I know they still have their glitches and issues, but I can remember when if I wanted to do what I did tonight, I would have had to create a new reservation and then cancel the old one. Tonight - a few key clicks and the rep had it done. I was also able to see the changes immediately. It was only a few years ago that if I made a change like that I couldn't see it online until the systems updated - only if the system was accessible.
Now - back to my Disney countdown!!!!
![Big Grin :D :D](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f600.png)
![Roll Eyes :rolleyes: :rolleyes:](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f644.png)
![Cool :cool: :cool:](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f60e.png)
I will say this about their computer systems - they have improved greatly over the past several years. I know they still have their glitches and issues, but I can remember when if I wanted to do what I did tonight, I would have had to create a new reservation and then cancel the old one. Tonight - a few key clicks and the rep had it done. I was also able to see the changes immediately. It was only a few years ago that if I made a change like that I couldn't see it online until the systems updated - only if the system was accessible.
Now - back to my Disney countdown!!!!