Pepper's Ghost
Well-Known Member
I've read this explanation in previous posts years ago. It's the worst excuse I've ever heard for letting a customer facing blunder last 13 years. I'm not saying you're defending it, but TWDC should've fired the leaders of both these departments over 12 years ago for not having resolved it back then. It's the equivalent of an elevator being broken in a 10-story building for 13 years of a 14 year old building because maintenance thinks the builder should've repaired it. Who cares. Fix it. It's embarrassing at best.In short, the problem is who picks up the bill. WDI blames operations for improper maintenance, operations blames WDI for a defective design.