Expedition Everest effects status watch

[Pepper's Ghost]

In short, the problem is who picks up the bill. WDI blames operations for improper maintenance, operations blames WDI for a defective design.

I've read this explanation in previous posts years ago. It's the worst excuse I've ever heard for letting a customer facing blunder last 13 years. I'm not saying you're defending it, but TWDC should've fired the leaders of both these departments over 12 years ago for not having resolved it back then. It's the equivalent of an elevator being broken in a 10-story building for 13 years of a 14 year old building because maintenance thinks the builder should've repaired it. Who cares. Fix it. It's embarrassing at best.

 

[yensidtlaw1969]

I've read this explanation in previous posts years ago. It's the worst excuse I've ever heard for letting a customer facing blunder last 13 years. I'm not saying you're defending it, but TWDC should've fired the leaders of both these departments over 12 years ago for not having resolved it back then. It's the equivalent of an elevator being broken in a 10-story building for 13 years of a 14 year old building because maintenance thinks the builder should've repaired it. Who cares. Fix it. It's embarrassing at best.

The problem is, if the people paying money to visit the 10-story building keep coming, keep paying, and haven't submitted meaningful complaints about having to take the stairs, they start to think they can get away with not fixing it.

Pride in their product should overrule that, of course, and used to. But alas . . .

 

[Rodj]

The problem is, if the people paying money to visit the 10-story building keep coming, keep paying, and haven't submitted meaningful complaints about having to take the stairs, they start to think they can get away with not fixing it.

Pride in their product should overrule that, of course, and used to. But alas . . .

I am not sure if this is relevant, but it took direct messaging with a CM at Tower of Terror in order for SOME of the show effects to be fixed/working again because they had communication with the maintenance staff. Just telling customer service or to people outside of the attraction probably will lead to it getting ignored.

 

[yensidtlaw1969]

I am not sure if this is relevant, but it took direct messaging with a CM at Tower of Terror in order for SOME of the show effects to be fixed/working again because they had communication with the maintenance staff. Just telling customer service or to people outside of the attraction probably will lead to it getting ignored.

It's relavent insofar as being a testament to the degree which Disney is ignoring customer service complaints about maintenance.

Unfortunately, when an attraction still garners long lines of guests they seem to assume that whatever they're doing is sufficient.

 

[Pepper's Ghost]

The problem is, if the people paying money to visit the 10-story building keep coming, keep paying, and haven't submitted meaningful complaints about having to take the stairs, they start to think they can get away with not fixing it.

Pride in their product should overrule that, of course, and used to. But alas . . .

I'm sorta proud to say after years of going every couple of years, my last time was 2009. Value for the price was part of the reason, as well as other reasons, but for me that's around the time things started going downhill, or thereabouts. I'm sure everyone has their own opinion on when that was... 2020, 2015, 2010, 1985, 1971... I guess just pick when your favorite era ended.

 

[Master Yoda]

I've read this explanation in previous posts years ago. It's the worst excuse I've ever heard for letting a customer facing blunder last 13 years. I'm not saying you're defending it, but TWDC should've fired the leaders of both these departments over 12 years ago for not having resolved it back then. It's the equivalent of an elevator being broken in a 10-story building for 13 years of a 14 year old building because maintenance thinks the builder should've repaired it. Who cares. Fix it. It's embarrassing at best.

I agree, but it is what it is.

When it comes down to it, the biggest issue is it is a multi-million dollar repair to an effect that probably less than 50% of guests even see, and maybe only 5% actually know is not working.

The days of spending the cash because it is the right thing to do are long gone.

 

[Pepper's Ghost]

I agree, but it is what it is.

When it comes down to it, the biggest issue is it is a multi-million dollar repair to an effect that probably less than 50% of guests even see, and maybe only 5% actually know is not working.

The days of spending the cash because it is the right thing to do are long gone.

Very true, hence a point made a few posts ago that they should move the Yeti to a place that allows you to see it for several seconds.

 

[MisterPenguin]

Very true, hence a point made a few posts ago that they should move the Yeti to a place that allows you to see it for several seconds.

An excellent idea.

I'm going to remove the Yeti from the ride and add a Yeti M&G!

 

[Pepper's Ghost]

I'm going to remove the Yeti from the ride and add a Yeti M&G!

Might be tough. The closest we have proof of is grainy video from a hundred yards away. Good luck getting him to pose for pictures.

 

[Walt d]

I've had a lot of recent reports that some of Expedition Everest's effects are not currently working.

As of 15 April 2007:

- No steam effect at load
- Second waterfall not running (near the back of the mountain)
- No bird at the track end scene

If you ride Everest, and can provide an update as to what is and what isnt working, please do so here. Thanks

Oh”oh” were is joe?

 

[EagleScout610]

I read on the Defunctland Facebook from someone who did the DCP that every so often yeti is skinned, washed and put back. Could that be the possible "Removals" we saw in the past? Or at least the extended strobe-less time

 

[danyoung56]

I just had an interesting online conversation with Jim Korkis yesterday. For those not familiar, Jim is a former Imagineer, a former teacher at the Disney Institute, and regular contributor to Mouseplanet and All Ears.Net, among others. He posted an article on Mouseplanet this week about Everest, and he said -

"The figure was constructed to sit atop a 46 feet tall independent concrete base meant to hold its weight while allowing the beast to reach down on passengers in the passing train vehicles, terrifying riders and confirming that the legends of the creature were true. By 2008, the stress caused by the Yeti's complex movement split the figure's framing, which would cause a catastrophic malfunction to the ride if the figure continued running in "A-mode." The understanding is that the fault is in the concrete base and would require an extensive refurbishment that would likely last months. The glitch is apparently not in the figure itself."

I sent him an email where I said "Jim, there is a very prominent and knowledgeable member of another site who insists there is no problem with the concrete base, but he won't come out and say what the problem really is. How sure are you that the problem is indeed the base?"

And he responded "The concrete base is the official story of the Walt Disney Company at this time although I know that there are others who have indicated it is something else. I always choose to go with the official story rather than any rumors unless I have some good information to refute the official story."

Thoughts?

 

[lazyboy97o]

I just had an interesting online conversation with Jim Korkis yesterday. For those not familiar, Jim is a former Imagineer, a former teacher at the Disney Institute, and regular contributor to Mouseplanet and All Ears.Net, among others. He posted an article on Mouseplanet this week about Everest, and he said -

"The figure was constructed to sit atop a 46 feet tall independent concrete base meant to hold its weight while allowing the beast to reach down on passengers in the passing train vehicles, terrifying riders and confirming that the legends of the creature were true. By 2008, the stress caused by the Yeti's complex movement split the figure's framing, which would cause a catastrophic malfunction to the ride if the figure continued running in "A-mode." The understanding is that the fault is in the concrete base and would require an extensive refurbishment that would likely last months. The glitch is apparently not in the figure itself."

I sent him an email where I said "Jim, there is a very prominent and knowledgeable member of another site who insists there is no problem with the concrete base, but he won't come out and say what the problem really is. How sure are you that the problem is indeed the base?"

And he responded "The concrete base is the official story of the Walt Disney Company at this time although I know that there are others who have indicated it is something else. I always choose to go with the official story rather than any rumors unless I have some good information to refute the official story."

Thoughts?

Disney is stupid if that is their story official story. Admitting they are exposing their guests to a known overhead structural deficiency should have the health and safety personnel and lawyers screaming.

Korkis also uses language that doesn’t make much sense. A concrete foundation would not typically be described as “framing” but would describe an internal structure.

 

[Master Yoda]

Disney is stupid if that is their story official story. Admitting they are exposing their guests to a known overhead structural deficiency should have the health and safety personnel and lawyers screaming.

Korkis also uses language that doesn’t make much sense. A concrete foundation would not typically be described as “framing” but would describe an internal structure.

I would tend to agree.

The only way I see a support structure issue displaying as a failure in the figure attached to it would be if the support structure is moving more than expected causing an unanticipated increase in forces or additional florces on the figure.

That however does not really jive with the previous information we have indicating that the fix initially presented by WDI before the attraction even opened was only an increased maintenance schedule on the figure. Had the support structure been the root cause I would have expected some effort to reinforce it in addition to the increased maintenance on the figure.

 

[EagleScout610]

So with the new trend of broken animatronic (Caballeros) being removed and replaced with a cardboard cutout, how soon until we see this pop up in front of the broken yeti?

 

[Chicken Guy]

So with the new trend of broken animatronic (Caballeros) being removed and replaced with a cardboard cutout, how soon until we see this pop up in front of the broken yeti?
View attachment 529879

First he'll get replaced by a plant with a hat on it. Then we can start to worry.

 

[EagleScout610]

First he'll get replaced by a plant with a hat on it. Then we can start to worry.

Oddly better than the disco lights

 

[Doug Means]

I remember when I used to think this was a long thread.

 

[JustAFan]

Just went this past weekend and the effects are worse. The disco lights on the Yeti were maybe about 25% as bright as they had been. He was very hard - almost impossible - to spot. If I had never ridden that ride, I would have been very confused as to what's going on through that section. Of course, other effects - steam and bird - were not working either.

 

[EagleScout610]

Disney fans: *Worry about the Caballeros being missing*
Meanwhile: